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LushReviews 201

3.0

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Lush Reviews Summary

The company enjoys a reputation for offering high-quality, eco-friendly products that many customers love, particularly their bath bombs and skincare items. Positive experiences often highlight the effectiveness of the products and the inviting atmosphere of their stores. However, significant concerns have emerged regarding customer service, particularly related to shipping delays, difficulties with gift card redemption, and product packaging issues. Additionally, some customers express dissatisfaction with the company's political stances and their impact on brand perception. Overall, while product satisfaction remains high, the company must address service reliability and customer communication to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
46
value
40
shipping
35
returns
28
quality
39

We monitor reviews for authenticity

Maldives
16 reviews
18 helpful votes
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Amazing Product
October 8, 2020

I seem to be a customer of Lush for several years. I like that I'll get my desired brands.It's also quite expensive, but they're fantastic materials.

Date of experience: October 8, 2020
India
8 reviews
1 helpful vote
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Best Brand For Buying!
September 7, 2020

I have been using Lush products since 1 year and it was my great experience. All products are of good quality and worth the money. Perfect products for all skin type. I loved this brand every much. Recommend all to try Lush product once. Happy Customer.

Date of experience: September 7, 2020
Philippines
2 reviews
0 helpful votes
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Great for my skin
August 20, 2020

Really like their products. Ever since i started using it, i don't switch it anymore. My skin loves it!

Date of experience: August 19, 2020
Illinois
2 reviews
1 helpful vote
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The best in its field!
August 13, 2020

I have been using the services of this service for a long time, as always I am satisfied with the result! I highly recommend it! No wonder they talk so much about this service!

Date of experience: August 12, 2020
Belize
2 reviews
1 helpful vote
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Ratehr good
July 31, 2020

Used light balancing moisture "Imperials". Rather good and the price is approporitae. But I'd like to try some others as well.

Date of experience: July 29, 2020
New Jersey
12 reviews
16 helpful votes
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This brand changed my life. Their bath scrubs and toothy tabs are the truth.com and they are natural and packages sustainably. The customer service is amazing and I've never had a problem with an order. I highly recommend it.

Date of experience: July 22, 2020
GB
2 reviews
0 helpful votes
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Henna hair
July 18, 2020

The henna colour came out great but its in a hard form, i prefer the powdered version. I hope you guys do this soon

Date of experience: July 18, 2020
Hong Kong
2 reviews
18 helpful votes
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Love it
July 10, 2020

This smells great that leaves skin feeling pleasant and smooth. I love Lush, Love this brand, I always have.

Date of experience: July 9, 2020
Latvia
3 reviews
1 helpful vote
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Full relaxation
July 3, 2020

I came here on the advice of a colleague and received great pleasure in this salon, full relaxation and competent care.

Date of experience: July 1, 2020
GB
11 reviews
35 helpful votes
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My wife buy their product and like it. She found them amazing due to the smells great that leaves skin feeling pleasant and smooth. Great selection at affordable price.

Date of experience: July 1, 2020
California
2 reviews
21 helpful votes
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Love it!
June 26, 2020

We buy lush for bath time with kids and they absolutely love it. Best product so far we've found. It smells great and leaves your skin feeling nice and smooth. They have a huge selection to find exactly what you're looking for.

Date of experience: June 25, 2020
Pakistan
3 reviews
24 helpful votes
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Lush Is Awesome
June 26, 2020

There are too many platforms for skincare but I like lush the most. Very good and informative platform

Date of experience: June 25, 2020
India
2 reviews
3 helpful votes
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They have a good range of skin products. I have used them personally and would suggest giving them a try.

Date of experience: June 8, 2020
Virginia
2 reviews
0 helpful votes
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Worth Pricing
June 4, 2020

Love using their products as they are worth the price. They have large number of collection which can be explored as per your needs.

Date of experience: June 2, 2020
Delaware
4 reviews
1 helpful vote
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Best products
May 14, 2020

These products are best for skin Ihave used them personally. These products made my skin very beautiful.

Date of experience: May 14, 2020
Viet Nam
2 reviews
2 helpful votes
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Perfect product
April 11, 2020

This is a good product, help me improve my inferiority in life, help me confidence to communicate with people

Date of experience: April 10, 2020
California
1 review
1 helpful vote
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Excited
March 23, 2020

It is a great experience to find such service as LUSH. These huge varieties of shampoo, soaps and everything else makes me happy.

Date of experience: March 22, 2020
Texas
1 review
1 helpful vote
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Thank you
March 23, 2020

As described. No issues. Appears to be an excellent product. It is very nice place, and staff is very helpful. Thank you

Date of experience: March 22, 2020
Canada
2 reviews
7 helpful votes
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Perfect for my dry skin. Also its normal for allergic people but sometimes it spells like sht
Also it's ok for kids
Love it

Date of experience: March 17, 2020
Canada
2 reviews
1 helpful vote
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I just love the products of Lush, their cosmetics are as natural as they can get and I never faced any allergy or anything like other products.

Date of experience: March 1, 2020