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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Color is 1 shade too dark. Too Dewey. I wish it were more matt. Not bad; just not good.
I've used it twice and so far so good! The perfect light/medium coverage and easy to apply. Not as messy as I expected either. It worth the 14 day trial in my opinion and I'm going to continue using this product for the foreseeable future.
Coverage is very light and does no justice for my flaws. The brush provided is very small and hard to work with.
Easy... fast... affordable... I have been using luminess for over a year now.
Nice quality.
A bit time consuming to apply just because you have to use primer and let dry and apply foundation with the brush. Also noticed spraying brush got a bit messy at times.
Ordering was easy. Shipping was quick. And I absolutely love the makeup!
I was able to purchase what I needed and it was delivered in a timely manner.
Not so comfortable. Feel like too much makeup. Need more assistance applying.
It left my skin blotchy, was uneven, not for me it was me not the product
Color was to light and when I removed it my face was broken out with spots
It goes on well; I like the way it sprays on but I think I need a darker color my husband says`s I look orange
I try your air products and i really like the airbrush style.
I ordered the trial offer of Luminess Airbrush makeup which stated I only had to pay for shipping. I declined all items offered to me once I paid my shipping charge; however, I was charged and mailed items I declined to purchase making my bill much higher than only paying for shipping cost. Do Not Believe this advertisement; they will charge you for items you decline.
We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back at 888-424-7623 and we would be happy to get you taken care of!
The spray foundation is great for aging skin. Does not settle in lines and lasts all day.
In my opinion it too way to long to ship out. I think as not happy. Also could not get overall when it would ship
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It was an absolute pleasure assisting you today! I truly value the opportunity to help and want you to know that we’re always here to support you. If you have any further questions or need additional assistance, please don’t hesitate to contact our Customer Service team. You can reach us at 888-424-7623, available Monday through Friday from 9 AM to 9 PM CST, and on Saturdays from 9 AM to 6 PM CST. Your satisfaction is important to us, and we’re more than happy to help with anything you may need. Thank you again, and we look forward to serving you in the future!