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The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
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I really didn't like the addition ads as I was trying to check out. But over all it was ok ….
I have used luminess for several years off and on. I finally got the hang of their spray equipment and they brought out the foundation in a can that requires a brush and I wanted to try that and I am not disappointed at all I do believe that I am going to return to being strictly a Luminess girl. As I have aged their product has filled in all of the fine lines and protected my edging process from being so visible.
It's easy to find exactly what you need
I tried the foundation, blush and face setting spray. I loved the look and how light it felt on my skin. I was able to build the color as I liked depending on what the occasion was. Lighter daytime or an evening going out.
I tried luminous on the needed area, ot was too light, now, how do I return this item? Maybe, get the next color, darker?
I have not use the new products yet so I can not describe any thing.
I am going o. Vacation in the next three weeks. I will be wearing this product then.so far it looks good I tried it last Sunday..
My shopping experience was fast please
Don't have the patience to use this makeup.Although the colors were all great
Great experience, no problems at all. I never had to follow up due to issues with my order.
Very convenient, like the the way it helped me select my shade.
I was looking for something to cover up my tattoos, since I do Community Theatre. In the past, I used a cream which worked but left a terrible mess and was difficult to wash off. The Luminess spray I ordered was perfect for my skin color and very easy to apply! Without any kind of mess then or hours later! I ordered a darker shade because my tattoos are very bright and just needed a bit more. I am looking forward to getting and trying the darker shade!
This goes on smoothly and my skin looks great. I still need to use a concealer on some redness, but not as much.
Don't have an answer as yet.Haven't use as yet! So can't give any details.
Covers good I liked it wish there were smaller brushes ¡!;;;;!+!
Luminess and the brush arrived and I couldn't wait to use it. It coves very well and does not streak. A great product.
Not for me! Shows all my wrinkles! Color was wrong! Just not happy with it! Want to cancel & ship back!
I have only used it twice since I recieved it. So I am still learning how to use it. So far I love the coverage and the fact it does not take alot of product to achieve the look you want. I also appreciate that the makeup does not absorb into your skin a couple hours after applying. Nor did my skin feel heavy, sticky, or look chalky. It also covers fine lines or collect in the folds of your nose or lines. I have many skin allergies and so far this makeup has not caused a problem!
I went online and put in my information and they found the right color for me. What I liked about it I could try it for free if I didn't like i could return it.
I've ordered before, but i wanted to see what else you had to offer. I have the airbrush machine and I was looking for the liquid base to use.
It's great makeup covers great n feels light n comfortable as if im not wearing make up at all.
Didn't cover dark are. Didn't care for the applicator
I'm not sure if I like it. I've used it 2x.
I will try once more
I did print to have a call back. I received call back was on hold for one hour then disconnected. Then I went on a chat to request color change to medium. And any info for what I needed to do with what I received.
I liked the way it made my face feel and looks great fh I got compliments and I liked the, color Thank you again
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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