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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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There were extra charges and things added to the order I did not ask for. It's one of those things that I was charged more than was advertised. The website is tricky when you order.
I like it. It will last a while because I also use other make up products
Can't wait ti wanted to try before you buy for ño get it free and I got more things than I order. Not happen with extra stuff I don't have money to pay for it I've tried several times to get in touch with customer service but I get no answer or voicemail comes on
How Dare they send stuff I did not ask for, that I will never use, In fact I don't think anyone would.
I was hesitant to try a spray foundation (I'm 37 and my skin isn't what it used to be lol). It sits nicely, matched my tone, and felt like I was wearing nothing. 10 out of 10.
I absolutely love this makeup. I wasn't sure if I believed what I was reading online about this makeup. It sounded too good to be true. However, once I tried this makeup for the first time, I realized that the reviews were correct. The makeup melts into your face. You don't see the fine lines and it evens out your skin color perfectly.
My package was amazing to see all of what I received, but the foundation was to light for the face. I would of sent it back but I didn't have the time to. But overall next time i refer hopefully I can match it up better.
I assume i chose the wrong shade because it's too dark for me. I will try again this summer when i have a tan.
I got exactly what I ordered and it came in a timely manner. Overall eased with product
It worked so well and felt so light on my skin. I have a lot of redness on my skin and this gave a beautiful coverage.
Your site needs to be easier to order for returning customers. Also on checking out you overcharged by $3.00 with no explanation what for!
Math that basic is easy $25.00 +15.00=40.00 NOT $43.00!
Thank you, Cordially Mrs.Alice J Palacios 🖖
Quick & Easy, I have found the air spray in the can is easier for me to handle than the large for my hands air spray machine. Less to
fiddle with. 73 yo & 4'8" in height.
I was very happy with the customer service I received. I can't wait to get to use it.
Awesome love it can't tell you have foundation on will continue to use it. Awesome experience
I have not tried it yet so cannot answer., i'll let you know what I think when I actually use it.
I will continue to practice with it.im new at full foundation. However,so far I like what I've used.
Was able to resolve issues with account access I had a previous account
Love my luminess foundation I have both the brush and the spraying foundation
I tried to do try before u but and u charged me the 6.99 plus 30 something. Received and don't like the clir don't match way to light
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members