Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I only used it once. I liked the finish but shade 5 is dark and red for me and I also need more coverage. Maybe i have to try other shade
Happy with the product. I have not used it yet but I know I'll be satisfied. Pleas don't send the monthly supply. I will alert you when inneed to. Thank you!
We've had some health problems and not time to use the products. I'm hoping for the best. It looks like a great product. More later if you give me another opportunity in about a month.
The infomercial did not inform that 3 monthly payments of nearly $40.00 would be billed to my credit card. I feel the cost was misrepresented.
Since receiving the product, I have not had the opportunity to try as yet due to busy schedule but will try really soon when I have some downtime.
Sorry, but I received just three of the five items that the packing list says were sent. (There were also two other items on back order.) I left a message yesterday for a callback. I did not open any of the items that I received because I am leaving town in a few days and so I want to return them and cancel the rest of the order before I go.
You claim I'll use less than normal foundation when I used half the bottle just testing it instead of 2 drops of normal foundation. Propylene glycol and other harmful chemicals are included in your ingredient list though you have a dermatologist claiming otherwise so I'm not happy.
Took WAY more than a few drops (3 times as much) didn't cover age and sun spots or dark under eyes as promised. For that kind of money, very disappointed. Color orangey all though I am willing to try another shade. Sally T.
I have wanted to try this for years. The system is easy to use and the makeup weightless. Once I learn to to hold it the suggested distance I believe I will love it.
I love the product so much that I ordered a second machine. Now I have one in my summer home and do not have to pack it up and lug it anywhere. The products I received are different that the ones I received the last time. I am almost 62 years old and earned every wrinkle on my face. The product does not take away all the wrinkles, but what does, other than a face lift! I love the ease and convenience of airbrushing and my make up is finished in a timely manner. Thanks Luminess Air. I love, love, love it! Sincerely Linda
But we stoped to order because payed $ 80 per deliver e for order $ 20. You stopt every order and don' t take many from my card that ofer every month please.
Not for women with wrinkles. The makeup doesn't blend, it dries like paint. Wrinkles really stand out. I did not have time to try it right away, now I hope I can get my money back. I would have liked to see recent reviews before ordering.
Unfortunately I have an eye infection and it will be a while before I will be using. The product looks good and arrived promptly.
It takes practice. Follow the tutorials and practice! I read the small print so that I knew what the terms were before ordering. When I started practicing I had to make adjustments around my eyes to soften the look (I just used products I already had), and had to adjust the "layering" of product on my face and neck to get it right for my skin. I have large pores so I knew a primer would be necessary. Now, it takes me five minutes to put on primer, foundation, blush, and eye shadow. I totally recommend it.
The mascara did not come with the order. Still trying to learn how to apply makeup. Not getting the results as advertised.
The foundation chart was deceiving. I chose #3. Should have chose # 2. That's the only problem I have.
This system is so easy to use and fast! Its cut my make-up time in half, and the results are noticeable. I got compliments from my friends the first time I used it.
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...

