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Luminess

3.6

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Luminess Reviews Summary

The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

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62,344 reviews

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Indiana
1 review
0 helpful votes
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I only used it once. I liked the finish but shade 5 is dark and red for me and I also need more coverage. Maybe i have to try other shade

Date of experience: January 14, 2018
New York
1 review
0 helpful votes
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Happy with the product. I have not used it yet but I know I'll be satisfied. Pleas don't send the monthly supply. I will alert you when inneed to. Thank you!

Date of experience: January 14, 2018
Arizona
1 review
0 helpful votes
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No time yet.
January 15, 2018

We've had some health problems and not time to use the products. I'm hoping for the best. It looks like a great product. More later if you give me another opportunity in about a month.

Date of experience: January 14, 2018
New York
1 review
1 helpful vote
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The infomercial did not inform that 3 monthly payments of nearly $40.00 would be billed to my credit card. I feel the cost was misrepresented.

Date of experience: January 14, 2018
Georgia
1 review
0 helpful votes
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Awesome
January 14, 2018

I got my luminess air today was very pleased thank you so much my birthday is Feb 8 happy birthday to me thanks sincerely alene carter

Date of experience: January 13, 2018
Texas
1 review
0 helpful votes
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Can't wait to try!
January 14, 2018

Since receiving the product, I have not had the opportunity to try as yet due to busy schedule but will try really soon when I have some downtime.

Date of experience: January 13, 2018
Indiana
2 reviews
0 helpful votes
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Sorry, but I received just three of the five items that the packing list says were sent. (There were also two other items on back order.) I left a message yesterday for a callback. I did not open any of the items that I received because I am leaving town in a few days and so I want to return them and cancel the rest of the order before I go.

Date of experience: January 13, 2018
New Jersey
2 reviews
0 helpful votes
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Color
January 14, 2018

It seems too dark. Like I have a tan. I would like it adjusted. I am also not clear on what the purpose oh the small bottles are

Date of experience: January 13, 2018
New Mexico
1 review
5 helpful votes
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You claim I'll use less than normal foundation when I used half the bottle just testing it instead of 2 drops of normal foundation. Propylene glycol and other harmful chemicals are included in your ingredient list though you have a dermatologist claiming otherwise so I'm not happy.

Date of experience: January 13, 2018
Ohio
2 reviews
3 helpful votes
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Disappointing
January 13, 2018

Took WAY more than a few drops (3 times as much) didn't cover age and sun spots or dark under eyes as promised. For that kind of money, very disappointed. Color orangey all though I am willing to try another shade. Sally T.

Date of experience: January 13, 2018
Louisiana
1 review
0 helpful votes
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I have wanted to try this for years. The system is easy to use and the makeup weightless. Once I learn to to hold it the suggested distance I believe I will love it.

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
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Love, Love, Love it!
January 13, 2018

I love the product so much that I ordered a second machine. Now I have one in my summer home and do not have to pack it up and lug it anywhere. The products I received are different that the ones I received the last time. I am almost 62 years old and earned every wrinkle on my face. The product does not take away all the wrinkles, but what does, other than a face lift! I love the ease and convenience of airbrushing and my make up is finished in a timely manner. Thanks Luminess Air. I love, love, love it! Sincerely Linda

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Very good
January 13, 2018

But we stoped to order because payed $ 80 per deliver e for order $ 20. You stopt every order and don' t take many from my card that ofer every month please.

Date of experience: January 12, 2018
Wisconsin
1 review
2 helpful votes
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Wrinkles
January 12, 2018

Not for women with wrinkles. The makeup doesn't blend, it dries like paint. Wrinkles really stand out. I did not have time to try it right away, now I hope I can get my money back. I would have liked to see recent reviews before ordering.

Date of experience: January 11, 2018
New York
1 review
0 helpful votes
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Unfortunately I have an eye infection and it will be a while before I will be using. The product looks good and arrived promptly.

Date of experience: January 11, 2018
Colorado
1 review
0 helpful votes
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Love it
January 12, 2018

It is easy to use and fast at putting on makeup. I like it a lot. My face is flawless with this makeup.

Date of experience: January 11, 2018
Minnesota
1 review
0 helpful votes
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It takes practice. Follow the tutorials and practice! I read the small print so that I knew what the terms were before ordering. When I started practicing I had to make adjustments around my eyes to soften the look (I just used products I already had), and had to adjust the "layering" of product on my face and neck to get it right for my skin. I have large pores so I knew a primer would be necessary. Now, it takes me five minutes to put on primer, foundation, blush, and eye shadow. I totally recommend it.

Date of experience: January 10, 2018
Louisiana
1 review
0 helpful votes
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Incomplete
January 11, 2018

The mascara did not come with the order. Still trying to learn how to apply makeup. Not getting the results as advertised.

Date of experience: January 10, 2018
Colorado
1 review
0 helpful votes
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The foundation chart was deceiving. I chose #3. Should have chose # 2. That's the only problem I have.

Date of experience: January 10, 2018
Florida
2 reviews
0 helpful votes
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La-la-LOVE IT!
January 11, 2018

This system is so easy to use and fast! Its cut my make-up time in half, and the results are noticeable. I got compliments from my friends the first time I used it.

Date of experience: January 10, 2018

From the business

Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...


luminesscosmetics.com
Stafford, TX, United States
+26
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