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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Awesome it goes on so easily and actually stays on and it's truly beautiful and non-transferable
Product is a good product, just didn't like being sent a lot of things I didn't approve.
Love the quality of you airbrush gun products. The gun itself is holding up well too!
Site acts weird on iphone 15s. Hard to scroll for products.
I ordered these little sample products on Facebook. They arrived quickly - but there was no information about price or trial period. The products are satisfactory except for the cover-up. It looks garish and doesn't conceal as shown in ad.
I thought I was paying shipping and taxes, with a "try before you pay" deal. However, it appears I was charged a lot more than that - something like $70?
It took a long time from when I ordered to when it got here. Way too long. It's a decent product, but I just got it yesterday July 21st. So I haven't had a chance to fully use it, see if it lasts through a whole day, keeps the coverage it starts with etc.
A bit confusing as two very different prices for the Airbrush option were displayed.
Bought this for my daughter, scars and tattoos. She has not used it yet, so no report.
I'm 77 years old with wrinkles. Other makeup cakes into wrinkles, and they look even more prominent. Luminescent goes on easily and seems to help cover some of those wrinkles
If this works for an old lady, I'll be very happyface
I have recently received my Luminess, and am experimenting to learn to use it the best way. I think it's going to be a great product.
I was pleasantly surprised by the results of the product. The coverage is so natural.
Unfortunately, I am not working at the time. When I start working again, I will order my cosmetics from Luminess. I love the full-coverage foundation spray brush. I used less with this foundation than I used with my everyday routine foundation and had better coverage, and for me, that is what I look for: less is more. Thank you.
My experience ordering was fast and easy to do. I had no problems trying to place my order and being sure I was ordering only what I wanted, Thank You, It made my experience a pleasant one.
I received 6 items along with a packing slip but no instructions as to how to use the products.
I'd rather wait until I try these products before I give a feedback
Person that I spoke to was not as courteous as I thought she would be.
Too many screens before complete check out.
I thought it would be a bit heavier. It doesn't cover my spider veins
I ordered a sample for $5.90 shipping. I was charged &6.45. Added was tax. There is no tax on shipping. Then I received a bill for $68.00. Told I had a subscription for $122.00. Very upsetting I felt it was a scam. After emails and phone calls it was all taken care of. Thank goodness.
Easy to choose the right color to match my skin and easy to apply! Stays on all day!
I used the medium color on my legs. It was difficult to get on evenly and then it did not cover well. I also used it on my face. Not a good feel. It is not something I would reorder.
Easy yet scary because I'm not sure about color.
Awesome products, great try before you buy program, fast delivery, very communicative
Super user friendly website and experience!
I am only using the spray foundation. The moisturizer has a terrible smell and I won't use that. Don't want powder and finishing spray.
Please no more order deliver by Luminess because it did not work for me. Thank you!
I hope this product is good as it is mentioned
First time buying and using, there is no instructions This is not what I expected. Would really like to hear from customers service regarding how to use thus make especially this being my first time.
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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