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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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A JOKE OF A COMPANY, I'VE TRIED ON 4 OCCASIONS TO CANCEL BECUASE I CANNOT STAND THE WAY THIS MAKEUP LOOKS AND I WILL NEVER ORDER IT AGAIN, BUT TO CONTACT SOMEONE TO CANCEL TAKES AN ACT OF GOD.
The make up came quickly and I love it! Smooth and color matches perfectly! I also love the primer
I cannot use this product. I used it twice and my face started really drying out and peeling. I think the product would be wonderful for perhaps someone younger. I did like it, I just can't use it. Wish I could.
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
Great product have enjoyed it thus far it has been 3 days since u received it.
Thanks so much for leaving your review with us! ❤️
Hello Vina! All of our trials include a free color match. A member of our team will contact you shortly to further assist you!
It is super easy to use, and fast. My skin feels like I have on no makeup, and coverage lasts all day!
We are so happy to hear you are loving your Luminess Products!❤️
Easy to order however first shade was too light, called customer service and they quickly replaced it with a better shade. Goes on smooth and not heavy on the skin!
You are going to be enjoying the amazing results that you get with your LUMINESS!Let us know if you need anything throughout your Luminess journey!
Did not appear as smooth in color, I do not think the color was a good match for my skin. It was very yellow and not a great coverage.
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TYSM for reviewing your experience! We are always looking for ways we can improve! ❤️
The 14 day trial is a great way to try a new product and to get the right shade.
This warms our hearts! Thank you for being the best part of Luminess!
I was expecting to have my order arrive the day after I left on vacation. But it came so fast I could take it with me!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
This foundation is the best I've tried and I've tried a lot. 10 out of 10
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
We are so happy to hear you are loving your Luminess Products!❤️
Excellent product! Great coverage and a little goes a long way.
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
I love the makeup. The makeup is everything. Even when just around the house, I put on the makeup because it feels as if nothing on me face. I love the way it feels on me.
This stuff feels nasty on my skin and I will not be ordering any more
Makeup settled in crevices & wrinkles of my skin I did it right,the way the directions said.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I'm 60 and normally foundation make me look older. This didn't age me. It even took a few year off
Totally love it
Thank you so much for reviewing your experience and sharing the love! ❤️
I like the make up just could not get the air sprayer to work before
Thanks for leaving your feedback with us! You’re going to love it! Let us know if you need anything throughout your Luminess journey!
I love it! I will never change it. It's very easy, fast and it gives me a very smooth look. I feel I'm not even wearing any make up.
We are so happy to hear you are loving your Luminess Products!❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️