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The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
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I bought this for myself but the color is a little bit dark so I gave it to my daughter and you don't even tell the difference, It looks nice on her, a perfect match and the brush is so soft. Thank you Luminess. I'm going to order a different color for myself
I don't wear foundation due to breakouts but decided to give this product a try. First of all the advertisement is the truth! So I honestly can say this is the first time that I'm using primer and foundation and I love this product. It's fast to put on and it doesn't get oily on me. And it last all day until you take it off. Next time I will get a lighter tone. Also no problem so far from breakouts. I'm giving it 10
We are so happy to hear you are loving your Luminess Products!❤️
As an older woman nearing 70 I am pleasantly surprised at how much I liked your product. I assume I can visit your website when I'd like to reorder. I am curious as to how long this current container will last.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I'm in love with this Luminess Airbrush foundation starter kit! I've tried so many different foundations & never had luck finding one that I love & doesn't dry out my skin! I've seen advertisements for this & I'm so glad I finally decided to give it a try! I was super surprised at how light it feels on my skin & how easy it is to blend with the included brush! The finish is flawless & it stays on all day unlike many other foundations I've tried! I definitely recommend giving Luminess Airbrush a try!
We are thrilled to hear how much you are enjoying your Luminess products! ❤
I was excited to try it but I never received it. I don't know who to contact about it.
Okay so far, we'll see how it goes after I have proper time
Thanks for leaving your review with us! We are so excited for you to start your Luminess journey!❤️
I'm not really fond of the airbrush foundation. How do I return it?
Hey Anna! It was a pleasure assisting you! We are so happy we were able to get your order resolved for you! A review has been sent out to you – please let us know if you need anything else, we love making our customers happy!❤️
The brush feels so soft when applying the foundation to my face. The foundation doesn't feel heavy and hasn't clogged my pores like other foundations have. I'm 54 so I was looking for a medium coverage foundation that looks flawless. I'm so glad I ordered Luminess.
Thanks so much for leaving your review with us! Age? We don't know her! Only Youthful looking skin with Luminess! ❤️
Haven't tried it yet so when I do will let you know
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
Good hope it works and is easy to do as this was
We are so happy to hear you are loving your Luminess Products! Thank you for sharing the Luminess LOVE! ❤️❤️❤️
Thank you so much for reviewing your experience and sharing the love! ❤️
Took a long time to get the product, not sure if the product matches my skin tone.
Hi Tyneisha! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Was pleasantly surprised with these products. They look more natural then what I've been using and are very easy to use.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
It looks bad face look caked on in plastic. I would like to return it please. But I greatly appreciate the opportunity to try it. I'm sure it will work well for many people.
Hi Victoria! We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Wonderful Experience and product was delivered on time.
Thank you for leaving your review with us! Let us know how it turns out!❤️
I love the new Luminess Spray makeup! Its so natural on the face and easy to use! Plus its fun to put on!
We are thrilled to hear how much you are enjoying your Luminess products! ❤
This product did not work for me. It cling to every dry patch and broke my face out extremely bad.
Hey Forest! It was a pleasure assisting you! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Has been awesome. This first shade was just a tad bit dark, that being said, the day I tried it out the coverage was like nothing Ive ever tried before and really gave me lots of confidence.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Easy n quick and got everything I was suppose to. It's easy to use and I don't think I'll ever use anything else.
Thank you for taking the time to review our product! ❤️❤️❤️
Gives a smooth coverage over face, covers up blemishes.
Thank you for taking the time to review our product! ❤️❤️❤️
Answer: NOT worth it! The airbrush is fine but the hassle of auto delivery which I didn't realize was part of it is expensive and not worth it! I canceled and still owe per the "agreement"! Very expensive after all this!
Answer: If it is anything like trying to get the money they take from your bank account, after not receiving ANY products. All I can say good luck, this company is very scandalous, just research the name...
Answer: Hey Gloria! We would love to assist you into this matter! If one of the items are missing from your package - we recommend giving us a call so we can get this reshipped to you! Please contact our customer service team, we have available options to call, email, and live chat in! We are looking forward to hearing from you!
Answer: I absolutely noticed an immediate response to this product
Answer: I haven't use it yet. I only purchased the machine for special occasions
Answer: Ruddy complexions--yes (I have Rosacea and it covered the redness). Scarring--no (I have acne scars that were still very visible).
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...


Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️