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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Scam on the return. You only get store credit. The 14 day try fro free is a total scam. Buyers be ware!
I haven't used it yet just a test on one side of the face and it is a perfect match. Thank you
Thank you so much for reviewing your experience! Let us know if you need anything throughout your Luminess journey!❤️
I love how light it is on my skin, and still has good coverage.
We are so happy to hear you are loving your Luminess Products! Let us know if you need anything throughout your Luminess journey!❤️
It's easy to place an order online. I'm trying this product for 14 days.
Thank you for leaving your review with us! Let us know how it turns out!❤️
The foundation was too light for my skin. The spray makes a mess of my sink that's dificult to clean and the spray caused my skin to have splotches.
Hey Cheryl! It was a pleasure assisting you today! We are so happy we were able to get your order resolved for you! A review has been sent out to you – please let us know if you need anything else, we love making our customers happy!❤️
A lot of hype for sub-par product. Covers fine and looks nice but feel it doesn't last but an hour-two at most before it's wiping off.
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
I love this airbrush foundation. So far it's been one of my favorites I've ever used.
We are thrilled to hear how much you are enjoying your Luminess products! ❤
Have had products before, prefer this new one stay and brush
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
I finf it difficult to spray on the brush. I miss more than I hit it. The coverage is very light. I feel I have to use alot of it to get the coverage I need.
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
Eye makeup was great I couldn't have asked for anything better. Gusto service was wonderful
We are thrilled to hear how much you are enjoying your Luminess products! ❤
The instructions are easy to follow. The product blends easily. Beautiful, even finish.
Thank you so much for taking the time to share your experience. We are so happy to hear you are loving your Luminess Products! ❤
Color was nice and application was easy. My only issue was makeup looks chalky after a while and didn't stay on as well as expected.
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
I'm not sure if I like it yet. I've used it twice and both times it leaves makeup all in the sink
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
The best foundation I've ever used it gives you Flawless glowing skin and very natural looking so happy I discovered this thank you!
Thank you so much for taking the time to share your experience. We are so happy to hear you are loving your Luminess Products! ❤
First off the color base spray foundation is too light and did not match my skin color. The amount of foundation in a spray can did nor provide full coverage. Unless if you're looking for a more natural look this is for you. You probably get a couple of weeks foundation use from a small can. I'll probably stick to my liquid or cream base foundation. Worth a try, but it's not for me.
Hey Sarah! We have been recently trying to contact you, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Great product easy to use would recommend to anyone
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
TERRIFIC! Glad I made the decision to try it. I usually will not purchase products that I can't buy in person do to the product is usually not what it is hyped to be. Well let me tell you LUMINESS is all that is advertised to be for sure. I use to wear Clinique and LUMINESS blows Clinique away.
Thank you for leaving your review with us! Let us know how it turns out!❤️
I love this product it makes my skin look so soft and smooth, you can't see the blemishes it covers them up very nicely.
We are thrilled to hear how much you are enjoying your Luminess products! ❤
Not overly impressed with the product
I didn't care for it
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Laurie! We have been recently trying to contact you over the past couple of weeks, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️