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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I have used it once at this point and the product is great. I don't like the feel of foundation on my skin, but this feels like my normal skin. It is not tacky or sticky. It melts into my skin and feels great! It was an exact color match as well!
I have been looking for a make up that is a matte finish and I found it not to mention it stays on and does not crease or get onto my fine lines and my face feels amazing
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
Description above I like it but it's not what is advertised.
Hey Liliana! We recently tried to contact you, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
But I got another spray I didn't order I'm sending it back I only use weekend take me forever to use first one. Please no more can of spray
Hey Barbara! We recently tried to contact you, but were not unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
So far the product matches my skin tone and looks beautiful. I'll give it a few weeks to make sure it doesn't make my skin break out.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Do not like how it feels on my face. Feels sticky when applied and did not cover well.
We recently tried to contact you but were unable to reach you. Please contact us back a good time to give you a call, so we can resolve this! ❤️
I have to said, that is easy to apply, make up spray and feels, and looks natural, I would like to try different shades. The. Eye shadow not that good.
Thank you so much for taking the time to share your experience. We are so happy to hear you are loving your Luminess Products! ❤ We've emailed you with further instructions to take advantage of our color match guarantee!
Fast shipping and great packaging. Easy to use. Smooth application
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I haven't used it often, but so far, it works really well!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I sweat like a man. I only tried this because it said sweatproof. It may be for a light sweat bit it doesn't hold up to mine. And it turns white where I sweat. I got the setting spray as well and no luck
Hey Amanda! We recently tried to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
This is not what it advertises. The coverage is not good and it does not last throughout the day.
Hey Kelli! We recently tried to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Thank you for taking the time to review our product! We have a 100% color match guarantee and want you to love the look and feel of your foundation, please get in contact with us to further assist you.❤️❤️❤️
My overall experience was great. I dont usually wear makeup bit glad I tried it.
Thank you so much for reviewing your experience and sharing the love! ❤️
I loved the shade matching experience on the site. Account setup was easy and quick. Make up is amazing and shade was perfect.
Thank you so much for reviewing your experience and sharing the love! Let us know if you need anything throughout your Luminess journey! ❤️
I'm still fumbling with the instructions. Kinda technologically challenged. Not sure if I am doing it right, but I'm learning
Hi Glenda! We recommend consulting with our makeup artist to ensure the correct application process is made when it comes to airbrushing.We sent you a link via email -Let us know if you have any questions, we are here to help!
I received the airbrush foundation. Overall I like the product, however it leaves my skin slightly greasy by the end of the day.
We appreciate your feedback, as we are always looking for ways to improve! We recommend using a setting powder to seal your finished look. You are welcome to check out our Setz Translucent Setting Powder which helps set your makeup for long-lasting wear without adding any weight or texture, all while reducing shine. You can check this out by clicking on the link below.
https://www.luminesscosmetics.com/setz-translucent-setting-powder---18-pack/STZ001SP18.html
My choice of the product was too light for me. If I order again, it will be the next darker shade.
We offer a 100% color match guaranteed; therefore, in the case where the first shade you request is not a great match, we invite you to call our Beauty Experts at (800)416-9981, and they will be happy to assist you on finding your best match. Let us know how it turns out!❤️
I ordered # 30 but it was not dark enough. I am not on delivery but I will order the next shade next time.
We offer a 100% color match guaranteed; therefore, in the case where the first shade you request is not a great match, we invite you to call our Beauty Experts at (800)416-9981, and they will be happy to assist you on finding your best match. Let us know how it turns out!❤️
I don't get the flawless coverage. I still see all my mores only now pronounced. Maybe it's me and I just need more practice. Not very satisfied. Very disappointed.
Hi Kelly! We recommend consulting with our makeup artist to ensure the correct application process is made when it comes to airbrushing. We sent you a link via email -Let us know if you have any questions, we are here to help!
Good reviews, looking forward to using it, haven't made time to use it yet, probably for holidays
Thanks so much for leaving your review with us! ❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for reviewing your experience and sharing the love! ❤️