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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Unfortunately it works really well but clogs my pores
Although i didn't receive the shade i needed because my dark skin is very hard to match, Luminess is definitely a beautiful foundation
Thank you for taking the time to review our product, we have a 100% color match guarantee and want you to love the look and feel of your foundation! You can contact our Luminess customer care team, 1-888-793-7474 and we will be more than happy to assist you. ❤️❤️
The coverage seems to be less than the images portrayed on ads. Not what I expected.
Hello Cheri! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
This foundation is the best and so quick to apply! Finish is flawless! My new favorite!
Thank you so much for taking the time to share your experience. We are so happy to hear you are loving your Luminess Products! ❤
I am trying to get it processed before the 14 days and locked out of site. Hate the makeup- caked on my face
Great product and company! Ordering was super easy and the website was very helpful. Got my order in a timely manor.
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I don't wear make up much I don't know how to apply make up but I tried luminess and it was easy and loved the way it looked
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
I did not like the way the product looked on my face, and after awhile during the day, even with setting spray on my face, the makeup was wearing off and made my face sweaty.
Also, the brush that came with the packaging fell apart after about 3-days of using it; the bottom brush came unglued...not very happy with this product unfortunately!
Hello Brenda! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
This makes me look yellow. How do I exchange it? I do like the primer and brush.
Hello Selinda! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Just got charged 52.55 that I didn't approve. Very disappointed and fighting transaction with my bank.
Hello Brittney! We have recently tried to contact you and were unable to reach you. We wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
I haven't had the chance to use it yet because of holidays. Once things settle down I will try it then and I have to admit I'm excited but a little hesitant. I'm not used to putting on makeup so this will be a first for me. If the product is as easy to apply as it says in the ad I will have no problems…
Thank you for leaving your review with us! Let us know how it turns out!❤️
It's the easiest way to put makeup on without the hassle. Makes you have a glow and it looks so natural! Best investment I've made so far!
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
Love the coverage and lightweight feeling like you don't have make up on
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
The makeup was not that great and left my face super cakey looking. Not a fan at all.
Hey Kaylene! It was a pleasure assisting you today! We are so happy we were able to get you taken care of! Please let us know if you need anything else, we love making our customers happy!❤️
Good stuff
Cheaper than other products and companies
Thank you for taking the time to review our product! ❤️❤️❤️
Easy to order, fast delivery, best makeup I have tried. A little too expensive though.
Thank you for taking the time to review our product! ❤️❤️❤️
Everything seems easy. As long as there is no charge except shipping, for 14 days from delivery date, then it sounds great.
Thank you for leaving your review with us! Let us know how it turns out!❤️
At this point, I am considering returning it. At least with the old version I was able to purchase a new spray head. These devices need brushes that can actually go in there and clean the sprayer.
Hey there! We appreciate you taking the time to provide us with your feedback! We will definately be taking note of it for future improvements. On our website, we have videos available teaching you the best way to clean your Airbrush. Please click here to check it out! https://www.luminesscosmetics.com/howtovideos
Thank you so much for taking the time to share your experience. We are so happy you’re happy! ❤️❤️❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Sarah! We recently tried to contact you, but were unable to reach you. We apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️