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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I will be returning products. The sprayer did not work as described and the amount of foundation needed to cover my face was far greater than advertised. Results were blotchy and disappointing.
The match is perfect. It's very light and goes on smooth. The primer smells a little funny and it broke me out the first time I used it. But other than that it's a great product.
Thank you so much for reviewing your experience and sharing the love! ❤ 🥰
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
The color is a bit light. When I spray it on it feels very dry. Not a great feeling
It was a pleasure being able to assist you with a Color Match to try something else! Please let us know how the new foundations work out for you!
Thank you so much for reviewing your experience and sharing the love! ❤️ 🥰
I haven't had a chance to try it yet but I have lots of products from LUMINESS. I love each and everyone of them.
This warms our hearts! Thank you for being the best part of Luminess! 🥰
Thank you so much for reviewing your experience and sharing the love! ❤ 🥰
I seen this product on Facebook and wanted to try it. I have not tried the product..
We have been recently trying to contact you over the past couple of weeks but was unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️
Absolutely love this foundation! It matches my skin perfectly
This warms our hearts! We are thrilled to hear how much you are enjoying your Luminess products! ❤
Ok doesn't spray correctly and hasn't from day one.
Hey Ruthie! We recently tried to contact you, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!❤️
Did not like this product, was cakey and gave a dry appearance.
Hey Kahlea! We recently tried to contact you, but were unable to reach you. We are sorry to hear that our product did not meet your expectations and would like to ensure you are completely satisfied, and your account is taken care of. Please contact us back, and we would be happy to get you taken care of!❤️
Love the feel of this foundation coverage is amazing and so smooth
This warms our hearts! Thank you for being the best part of Luminess and reviewing your experience! 🥰
I love this foundation I wasn't sure about it when I first ordered it. But I'm so glad I did. Will definitely order more
We are thrilled to hear how much you are enjoying your Luminess products! ❤
The make-up is not what they make it out to be I sent a cancelation email & i still have not heard back and that is upsetting because i don't want to be charged for something that dis not look good on my face at all not even a little bit. That makeup does not go on as it does in the video's with all the models i guess that's fake or to good to be true. I am not choosing any stars. It's not letting me submit withiout choosing any stars.
It was okay, id like to try the spray foundation with the brush
TYSM for reviewing your experience! We are always looking for ways we can improve! And feel free to give our Spray Silk Foundation Starter Kit a try, we'd love to hear your thoughts on it! ❤ 🥰
Love luminess. The spray foundation is GREAT! Not cakey or blotchy. Perfect. Would recommend to anyone!
And we love you right back! Thank you so much for reviewing your experience and sharing the love! ❤ 🥰
I love everything about Luminess. I will be wearing from here on out
This warms our hearts! Thank you for being the best part of Luminess! 🥰
I ordered off a commercial. My total order after trial should have been roughly $160.00. I added an extra facial package which should have added an extra $20 & $10. Well, I never received the free gifts for one and my total came to just shy of $400. OUTRAGEOUS. I have very light skin and I had to put close to 4 applications on to cover age spots etc. It looked worse than my regular makeup I used prior to this purchased. Heavy, cakey, defined my wrinkles. I mailed the device back. Alot of work, alot of time, alot of money. In my opinion NOT WORTH IT. I still don't have a response since sending back the device
Hi Wendy, We have recently tried to contact you and was unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!❤️
Speedy delivery, great coverage, light weight perfect color match
Thank you for taking the time to review our product! ❤️❤️❤️
Heard so much about this product and I tossed btw three but this is the best of them all. I haven't had a chance to really try it, but I'm going out tmw and I'm looking forward to it. So I can get you my honest opinion then.
Happy to hear you had such an easy experience! Let us know if you have any questions once you receive it! ❤️
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have been recently trying to contact you over the past couple of weeks but have been unable to reach you. Please contact us back a good time to give you a call so we can resolve this! ❤️