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Luminess Reviews Summary
The company's reputation reflects a mix of positive experiences and notable challenges. Customers appreciate the ease of use and effective product application, often highlighting the quality of the foundation and its lightweight feel. However, dissatisfaction arises from issues with color matching, unexpected charges, and difficulties in the return process. Many reviews indicate frustration with customer service, particularly regarding long wait times and unclear communication. Overall, while the product quality garners praise, the company must address customer service and fulfillment concerns to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Pleasant sure the color would be right it as easy to and had good coverage
The product does not help smooth fine lines.actually increases appearance of them
Hi Delora! We have been recently trying to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!â¤ď¸
Don't feel that it match my skin color
Need somebody to pick the right color
Hi! We have recently tried to contact you and were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. If you can, please give us a call back at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday!â¤ď¸
Organized well, lots of product pictures and information, clear pricing info.
Thank you so much for reviewing your experience and sharing the love! ⤠đĽ°
Color matching and description on the website isn't the best.
The color that was recommended was not the best match for my skin tone.
Hey Amber! We have been recently trying to contact you over the phone, but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back, and we would be happy to get you taken care of!â¤ď¸
I love the product coverage but it's too light for my skin. So I'll need to return it.
Hi! We have recently tried to contact you and were unable to reach you. We deeply apologize for the recent experience you have had and want to ensure you are completely satisfied. If you can, please give us a call back at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday!â¤ď¸
The website was so easy I found exactly what I was looking for
Thank you so much for reviewing your experience and sharing the love! ⤠đĽ°
The makeup itself was beautiful, just the wrong shade for me.
Hi! We have recently tried to contact you and were unable to reach you. We deeply apologize for the recent experience you have had and want to ensure you are completely satisfied. If you can, please give us a call back at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday!â¤ď¸
Hi! We have recently tried to contact you and were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. If you can, please give us a call back at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday!â¤ď¸
I absolutely LOVE the Luminess airbrush foundation and primer. Just received my second order. It's a perfect match for my skin tone and goes on smooth and flawless. So happy I took a shot and ordered when I saw an add for Luminess on FB! You never which ones are legit or not... and they definitely are a very real company with great products. I just added on the setting spray also this timeđI caught a sale and got a pretty good deal toođ
Thank you so much for reviewing your experience and sharing the love! ⤠đĽ°
My shade was the perfect match. Makes my skin look extra beautiful! Glowing
Thank you so much for taking the time to share your experience. We are so happy youâre happy! â¤ď¸â¤ď¸â¤ď¸
Easy to use & smooth coverage. You have to shake the can like spray paint. Make sure to spray on brush before applying.
Thank you so much for taking the time to share your experience. We are so happy youâre happy! â¤ď¸â¤ď¸â¤ď¸
It was easy to order and received on time and the delivery was great
Thank you so much for taking the time to share your experience. We are so happy youâre happy! â¤ď¸â¤ď¸â¤ď¸
I need to return this order. I cancelled the same day I put the order in & still received it. Can you please provide instructions on how to return it & get the money that was taken from my credit card back. Thanks
Hey Maria! It was a pleasure assisting you! We are so happy we were able to get your order resolved for you! A review has been sent out to you - please let us know if you need anything else, we love making our customers happy!â¤ď¸
What an awesome idea for new customers interested in the product but have never used and are unsure if they will like it or be what they thought. Great idea love it, thank you
Thank you for this feedback and for being a valued customer! đ
To many extra suggestions before u complete purchase
Easy to use and hassle free. The shade is a perfect match with my skin tone and doesn't look over done..
Happy to hear you had such an easy experience!â¤ď¸â¤ď¸
TYSM for sharing your experience! â¤ď¸
It didn't go on smooth like I thought and didn't remove my dark circles
Hi! We have recently tried to contact you and were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. If you can, please give us a call back at 888-424-7623 between the hours of 9 am to 5 pm CST, Monday through Friday!â¤ď¸
Luminess is a very great product to experience. I gives excitement and strong energy once you apply it on. I recommend for everyone to try, and get the experience of a lifetime.
Thank you so much for taking the time to share your experience. We are so happy youâre happy! â¤ď¸â¤ď¸â¤ď¸
After 2 months finally got correct color. Still does not cover dark spots even with concealer. My spots are not even that dark.
I'm sure it would work perfect if you had no spots. It is very sticky concealer. Foundation does glide on and very light.
Hi Luscila! We have been recently trying to contact you but were unable to reach you. We deeply apologize for the recent experience you have had and wanted to ensure you are completely satisfied. Please contact us back and we would be happy to get you taken care of!â¤ď¸
From the business
Our mission began over 25 years ago to provide beauty solutions to the everyday woman without compromising on quality. LUMINESS was created as a professional Airbrush Cosmetics line that was designed to be easy-to-use for the at home consumer to deliver a finish not achievable with traditional liquid or powder foundations. With over 5 million Airbrush Makeup Kits sold, LUMINESS is the #1 Global Leader in Airbrush Systems and Air Delivered Beauty. Our award winning BREEZE Airbrush System is the first all-in-one device that delivers makeup, haircare, skincare and tanning. With BREEZE, LUMINESS has revolutionized the concept of Air Delivered Beauty as all-in-one beauty tool combining the easiest application of makeup for a flawless skin finish. With its interchangeable stylus attachments BREEZE delivers the added benefit of covering up gray roots and filling in the hairline with its Hair Stylus head attachment and delivering water-based skincare formulas directly onto the skin with its Sk...
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- SmartCustomerâs sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Happy to hear you had such an easy experience!Let us know if you need anything throughout your Luminess journey!â¤ď¸â¤ď¸â¤ď¸