LuluTops

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Reviews

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2.6
Reviews 104
5 Stars
22%
4 Stars
5%
3 Stars
2%
2 Stars
2%
1 Star
69%
Reviews that mention popular topics

Illinois
1 review
7 helpful votes
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Note the dates on the 5 star reviews
March 14, 2016

Why are most of the positive reviews on or around the same date? Fishy

Date of experience: March 14, 2016
Virginia
1 review
6 helpful votes
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Buyer Beware!
March 14, 2016

I purchased a dress over 50 days ago. After waiting the 23 days I was quoted for shipping, I sent an email to customer service with no response. A week later, I found the other reviews on this site and decided contacting them through Facebook was my best bet. I received a quick response with a fake tracking number, and when I told them that the number was in the wrong format, they said they'd get back to me. Well, 2 week later, I have asked for updates and am no longer getting any responses. I have opened a dispute with my credit card company as the Norton guarantee has expired.

Buy at your own risk!

UPDATE: The tracking number is now working and is showing that the dress was not shipped until /after/ I started complaining. So even if I didn't get cheated out of a dress, they clearly were going to do so.

Date of experience: March 14, 2016
Missouri
2 reviews
8 helpful votes
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Customer service is terrible
March 13, 2016

I ordered a dress and leggings for the upcoming Chicago comic con (March 18-20th) we are leaving for the con on the 17th and I placed my ordered on January 27th. I received my shipping confirmation without a tracking number on February 4th. The tracking number wasn't given to me until February 23rd and it didn't start working until March 9th. I ordered this almost two months before the con but when I contacted them, which is only possible through an email system that they are slow to respond to, they would only give me the same tracking number and tell me that they appreciated my patience and cooperation. They finally told me that had experienced a fire at one of their facilities weeks later when the professional thing to do would have been to contact any and all customers that would have been effected by the delay. On separate occasions when I have ordered from professional companies and their has been a delay on their end they would compensate me with some kind of coupon code or give me free expedited shipping so that the delay would be shortened. Save yourself the money, time, and stress and find another place to order from.

Date of experience: March 13, 2016
California
1 review
2 helpful votes
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Getting more!
March 12, 2016

I absolutely love this shirt, so comfortable, fits exactly how I wanted, I ordered 3 more colors..

Date of experience: March 12, 2016
California
1 review
2 helpful votes
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Great for mixin and matching!
March 12, 2016

Prepare to pair this shirt with some nice bottoms, because it's very silky and smooth in person. It's long, looks great with leather leggings or skinny jeans.

Date of experience: March 12, 2016
California
1 review
2 helpful votes
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Great fit and texture
March 12, 2016

Very nice! Fits good. Hopefully it wash's up nice :)

Date of experience: March 12, 2016
California
1 review
2 helpful votes
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Product is awesome and shipping was fast
March 12, 2016

Showed up to my home before scheduled. Beautiful top! Love it!

Date of experience: March 12, 2016
California
1 review
2 helpful votes
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Fits me well
March 12, 2016

Will be ordering other colors. Very flattering shirt.

Date of experience: March 12, 2016
California
1 review
2 helpful votes
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Love love love!
March 12, 2016

Love it. The fit, the sleeves everything. AND the price

Date of experience: March 12, 2016
California
1 review
2 helpful votes
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Worth every penny
March 12, 2016

Beautiful shirt! Love the way it makes me feel when I wear it!

Date of experience: March 12, 2016
California
1 review
2 helpful votes
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Awesome shirt
March 12, 2016

Lightweight and VERY comfortable. Runs a bit big, but with the style of the shirt it's not hugely noticeable.

Date of experience: March 12, 2016
GB
1 review
7 helpful votes
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What a disgrace
March 11, 2016

AVOID AT ALL COSTS

This review is only rated a '1 out of 5' as there isn't a lower option available.
The website is a scam, they take your money and by the looks of things myself and many other people have been left disappointed by the money grabbing swines behind this ordeal.
Please save your time and money as this website is day light robbery.
I was so looking forward to receiving my items - now I feel so let down.
PLEASE AVOID!

Date of experience: March 11, 2016
New Jersey
1 review
9 helpful votes
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Terrible scammers
March 11, 2016

They paid for all of those 5 star reviews that suspiciously got posted today and they also deleted their instagram this morning when they got called out.

Date of experience: March 11, 2016
California
1 review
2 helpful votes
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Eyes magnet
March 11, 2016

Wearing it at work right now and receiving many compliments on color & fit.

Date of experience: March 11, 2016
California
1 review
2 helpful votes
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Great buy
March 11, 2016

This shirt is lovely, soft material and it looks cute and fashionable also look durable and the color is very fashionable, overall I'm very happy with it!

Date of experience: March 11, 2016
California
1 review
2 helpful votes
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Love this top!
March 11, 2016

The fabric has a nice feel and washed well, and the fit was perfect. Goes great with maxi skirts and jeans; I plan to buy a few more in other colors.

Date of experience: March 11, 2016
California
1 review
2 helpful votes
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Thumbs up
March 11, 2016

My wife put this one on and it is so soft and fits great she followed other's reviews and would recommend all do that as the fit ended up perfect!

Date of experience: March 11, 2016
GB
1 review
2 helpful votes
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I am still awaiting a response from the website regarding the whereabouts of my order and have now been blocked from messaging them on Facebook! When I left a review on their page saying I had not received my item it was deleted. Also, in the automated responses I was given through Facebook it went from 5-25 days for delivery, an additional 7-10 because of a factory explosion then up to 35 working days. Not holding my breath for my order anytime soon.

Date of experience: March 10, 2016
Australia
1 review
2 helpful votes
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Don't waste your money and time
March 9, 2016

I placed my order on Jan 25 and I'm still waiting for my item. It's been over a month since I received shipping confirmation. I emailed them twice and sent a facebook message to ask what's the hell is going on because I got another email and it was asking me to review my item! How can I review befor I get it! Today they finally replied me with tracking number via facebook! But the biggest surprise was my item seems like still in China and they actually just shipped it out yesterday!

Date of experience: March 9, 2016
Australia
1 review
2 helpful votes
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$#*!ING DISGRACEFUL!
March 8, 2016

I only received 1 item out of the 2 items i bought. When i contacted them they told me i should just file a dispute. After i told them to give me proof they sent 2 parcels they blocked me on FB and wont reply to my emails. I will be filing a dispute and i will be spamming everything they put on social media until they $#*!ing burn!

Date of experience: March 8, 2016