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Lucky Vitamin has a rating of 3.7 stars from 2,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.
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Lucky Vitamin does NOT show the expiration date of their items on their website?! This to me seems a no brainer. The customer needs to know the expiration date of the item to know how many s/he can purchase. When I asked about this, they told me that the customer can call or chat to get the expiration date! Well, why not just make it available for the customer to see on the website?! Also, I was disappointed that the expiration date of the item I wanted to buy was only just over a year in the future. I had hoped to buy 2 years worth of it (as I've done frequently on other sites).
I love shopping with Lucky Vitamin as they always have everything I need at prices far lower than my local natural food shop and Ebay!
As It was my first shopping and my item isn't with me yet, I really don't have so much to say, but thank you for consider vegan options, and is nice you can put promos or something like that to get benefits for being client :)
Amazing cream, since I started using it I've received so many compliments on my skin! I work outside at a Nursery (plants), and the sun beats on my body, especially my face. The only problem I have is the jar is way too small! Please make a larger size of the Lucky Vitamin collagen, I beg you!
Quality products with many choices in the area of healthcare and nutrition at excellent pricing, along with free shipping and 10% off on some products with autoship. Also very easy to shop on the site
Each time I order product, I seem to be in a hurry, but yet try to avoid your auto shipping option... although it probably isn't that hard, you catch me half the time... Grrrrr... other than that, I like your product and I like doing business with you. Glen
I love Lucky Vitamins online shopping because I know I am getting quality at prices you cannot find elsewhere. I trust their customer service teams and know I will get answers to my most frequent questions. Shipping is tops in my opinion. You can count on products being delivered in a timely fashion. Products are protected during shipment and I personally have never had issue with any of my shipments from Lucky Vitamin.
I would highly recommend this site for your Vitamin needs!
Good overall experience for me! Prices are good and finally, i could find an US online retailer that doesn't charge me an arm and a leg for shipping thanks to DHL ecommerce. Other retailers should follow the example as there are so many US products we could buy from Europe where i live if the shipping prices were reasonable, its a win-win situation.
Some products I wanted were back ordered but I did find some hard to find products and I loved prices and ease of site, thank you
Site was easy to use. The prices of the item I ordered were cheaper than any other site. Received the product quickly.
I had a nice experience when buying with LuckyVitamin! The prices are very good, and the site is easy to navegate. I recommend it very much. Thank you!
Finding and ordering what I needed was a breeze. Really like this site! Looks like their international business may have kinks based on the reviews. Just placed my order, so too soon to tell about customer service.
I am always satisfied with LuckyVitamin's products and service. Orders come quickly and completely. Thank you for such great service.
Great prices and a wide selection. I was able to purchase all my products without having to make multiple purchases from different sites
I order temperature sensitive products and Lucky is the only place I've found that ships with a cool pack. The unfortunate issue is their shipping takes MUCH longer than advertised and they sometimes forget to pack the cool pack. This causes a return shipment and increases the wait time for replacements by a 2 week minimum, not to mention extra shipping costs for expedited delivery. If I could find other suppliers (online or locally) who carry the specific products and whom ships with a cool pack then I would not purchase from Lucky. I give their product offering 5 stars and their Customer Care Team 4 1/2 stars; their packing, shipping, and website shipping disclosures a 1 star.
ORDERED SOMETHING, NEEDED TO CANCEL LESS THAN 10 HOURS LATER. REFUSED TO CANCEL THE ORDER. THE ORDER STATUS WASNT EVEN PROCESSED YET NOR POSTED TO SHIP TILL MONDAY. SPOKE TO LORANN, THE LADY WAS RUDE AS ALL CAN BE. WILL NOT BE ORDERING FROM HERE AGAIN. EVER!
Lucky is one of my all time favorites; good prices, great service, and that's about all that matters; well, they carry a wide line of products, which helps too.
Thanks Lucky!
I'm sorry to read of disappointed customers because my experiences were very positive. I hope very much that the problems can be fixed because I would hate to have such a good company lose customers when it has so much to offer.
Answer: No it does not unless you started it from a powder and depends what you mix it with. Should be ok, if does not get too hot.
Answer: Yes, always genuine products and always fresh dates. Never had a problem in 10 years.
Answer: It takes between 3 to 7 days to received and sometimes due to the covid could be longer but you should received and you trace your order with your tracking packing slip
Answer: I had that problem once but the website was not down. I called their number and they promptly sent me a replacement. Their website is up today.
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