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Lucky Vitamin

3.7

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Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 2,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

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California
2 reviews
0 helpful votes
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Still have not received it, its been on back order, not professional to ask for review when the product has not arrived yet.

Date of experience: July 13, 2020
Colorado
1 review
0 helpful votes
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I brought up the item I was looking for and was immediately confused. Out of stock-- unless maybe I buy 5 of the six-pack I was looking at? So I went to the phone to try to see when it might be back in stock? Good luck the Robot had no clue. So I went shopping and in short order LV was definitely best price and probably why item is out of stock. I will wait and hope. I did try the free trial of advice for 30days and free shipping. We will see if that is worth it! I have bought this product before several times and convinced it helps me with an upper respertory problem.

Date of experience: July 10, 2020
Arizona
1 review
1 helpful vote
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Virus delays
July 10, 2020

I oredered Red Yeast Rice supplement and it took over 3 months to get it. I know the virus had allot to do with shipping and availability but three of us were looking forward to our order and because of the delay 2 opt out which left me with the entire order. I am not complaining as I will definately use all of them however I would not recommend Lucky Vitamins at this time due to the long wait.

Date of experience: July 9, 2020
France
1 review
0 helpful votes
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This is the worst experience I never had since 20 years I buy on the internet. It's been 4 months now that their carrier lost my parcel, LuckyVitamin told me that there was an issue with the address apparently and that the parcel was on its way back to them, then and only then they will refund me. (I never seen on the carrier's website that the parcel was on its way back to LuckyVitamin so I don't know where they found this information). So I waited one more month and they told me that they didn't received the parcel yet so they cannot refund me. I went to the carrier website and the tracking number doesn't even work anymore since it's way to old now! I sent more than a dozen of emails to LuckyVitamin and they answered me with an automatic response that until they don't have the parcel back they can't refund me, even if I'm not responsible for the loss of the parcel... This website is a pure SCAM!

Date of experience: July 6, 2020
New York
1 review
14 helpful votes
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I've seen Lucky Vitamin come up in my internet searches quite frequently but I never took the time to look at their website. With Covid my usual resource for supplements was not available so I decided to check out Lucky Vitamin when this business came up in my internet search. I was impressed with their family's story and history of their business. This sold me that it was a reputable site. I placed my order and was very happy to receive it. It arrived promptly, was packaged very carefully and was clean. The products were exactly as described on their website and the quality of the products I received was excellent. I would highly recommend this business and will definitely be shopping with them again. My experience with this business exceeded my expectations.

Date of experience: July 6, 2020
Virginia
1 review
0 helpful votes
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OrderEvaluation
July 4, 2020

My order took so long to come. Was surprise at the wait time. You need to have quicker service. The products are very good and very reasonable

Date of experience: July 3, 2020
Virginia
1 review
16 helpful votes
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In purchasing, I inadvertantly hit the autoship button! Realized it once I got my to my email, where they were confirming my autoships, which in this case, I did not want. I tried to call to correct it immediately, before they shipped the order, in case I needed to cancel & reorder, but they asked me to submit a request form via chat or email, which I did. They responded quickly, emailed me back to clarify. I confirmed and matter was taken care of. I didn't have to reorder either, which was a time saver. Very happy with the efficiency and quick service provided. It also came when they said it was going to arrive! I would prefer giving business to the growing mom & pop-type businesses, rather than the huge conglomorates, and Lucky Vitamin fits the bill. I've been happy with services each time I've used them.

Date of experience: July 3, 2020
Maryland
1 review
0 helpful votes
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Best savings ever!
July 3, 2020

I've used the products for some time, found them a lot less expensive here and I never run out with their auto ship, and save more doing so! Love it!

Date of experience: July 1, 2020
Saudi Arabia
1 review
1 helpful vote
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Stay away
June 29, 2020

Never order anything from this website, stay away, probably the worst company you will ever deal with. They will take your money and never send your products. Your calls will be blocked after the payment, all I am getting is automated email response. They are true scam artists. Complete scam!

Date of experience: June 29, 2020
California
1 review
1 helpful vote
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Smart cake purchase
June 30, 2020

Price is very reasonable, however the shipping is ridiculous. Took two weeks to ship from Ohio to California while other serve provides almost three days delivery.

Date of experience: June 29, 2020
Minnesota
1 review
0 helpful votes
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Body wash purchase
June 29, 2020

Lucky vitamin delivered my order fast! And my order was well packaged. None of the bottles were damaged or leaking. Which I have had problems with before ordering from other companies! Thank you for the fast delivery and uncompromised product!

Date of experience: June 29, 2020
New York
1 review
0 helpful votes
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They have a great selection of wonderful organic and natural products. Always finding new and wonderful products.

Date of experience: June 28, 2020
Florida
1 review
0 helpful votes
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Incredible quality!
June 29, 2020

I've been ordering from Lucky Vitamin for some time now. Their products are among the best out there!

Date of experience: June 27, 2020
Texas
2 reviews
0 helpful votes
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Great service
June 29, 2020

I've bought items from Lucky Vitamin in the past and I've not been disappointed. Thanks for the great service.

Date of experience: June 27, 2020
Texas
1 review
0 helpful votes
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Everything came in an orderly fashion. I appreciate that my item arrived cold as in temperature since it is required for my item to be in cold. I am please with how my first purchased arrived. I do plan to buy more in the future.

Date of experience: June 27, 2020
Oregon
1 review
0 helpful votes
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Whenever I order from Lucky Vitamin if something happens to my products during shipping, they always make it right. They carry great products too. I would highly recommend Lucky Vitamin to family and friends.

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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Switching my purchases of nutritional supplements and vitamins from Amazon to Lucky Vitamin. So far, so good. Prices seem fair and the selection is good. Their house brand seems to hold up to the big brands. I like that it is family owned. I wish they had a better selection of preworkouts and their pricing seems a little high, but I haven't tried the price matching feature yet.

Date of experience: June 25, 2020
New Jersey
1 review
2 helpful votes
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I ordered from this company in the past and was satisfied. My last order was a disaster. I've tried to contact customer support, but 5 days later and I haven't heard back. No person is available on the phone b/c of covid. I'm trying to be tolerant, but this seems to be the type of job that can be done remotely.

Date of experience: June 24, 2020
Florida
1 review
0 helpful votes
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Lots of products
June 24, 2020

There are lots of products to choose from but sometimes this site is confusing. I've ordered products that they say have shipped and never have received them. Sometimes emails are not answered.

Date of experience: June 23, 2020
Florida
1 review
10 helpful votes
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Lucky Vitamin had an amazing selection of everything I needed to order during the shutdown. Now I am still stuck 3 months later and cannot visit my elderly parents, but I can send them all their necessities needed to keep them well supplied without them going out and risking exposure to the virus. Thanks Lucky Vitamins for timely shipping, and easy to order healthy options!

Date of experience: June 23, 2020