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Lucky Vitamin

3.7

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Lucky Vitamin Reviews Summary

Lucky Vitamin has a rating of 3.7 stars from 2,727 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lucky Vitamin most frequently mention free shipping, customer service and great prices. Lucky Vitamin ranks 1st among Body Building sites.

service
187
value
206
shipping
201
returns
91
quality
187

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Canada
1 review
0 helpful votes
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Came looking for egg substitute but left with a basket full of Christmas stocking stuffers and hard to find ideas for the two new vegans in the family!

Date of experience: November 22, 2020
Greece
1 review
0 helpful votes
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Good
November 15, 2020

Sometimes has better prices than the iherb, but generally not. It is my 2nd choice. Greetings from Greece!

Date of experience: November 13, 2020
North Carolina
4 reviews
5 helpful votes
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Sent me wrong items in my order. Printed out the return label, returned items following day. Only way to converse with them is through chat. Thank goodness I had the transcript from chat where Lucky Vitamin claimed to have refunded my original payment which they never did. Had to open a dispute to get my refund. I will never do business with this spineless company again!

Date of experience: November 10, 2020
Texas
1 review
0 helpful votes
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I have been a customer for years and love to order from them however for over a year they have had a terrible back order issue. The bad thing is there is no way online to cancel a back order. You must call customer service to cancel a back order and good luck getting through to them. They will leave it on back order and most of the time they will finally cancel it themselves.

Date of experience: November 6, 2020
Portugal
1 review
0 helpful votes
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Collagen supplement
November 7, 2020

I found Lucky Vitamins very recently, searching for a collagen supplement and was positively impressed by the quick and easy way to order and to receive my order - I already made a new order this week for more products and I'm sure this will be my favorite site for ordering all the supplements I love, thank you for having so many options on great supplements and for making it so easy and quick to order and receive them - even living in Europe

Date of experience: November 6, 2020
Brazil
1 review
0 helpful votes
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Best option
November 5, 2020

Pros: Good products available at a reasonable price and international shipping works for me.
Cons: standard repply on e-mails- takes a bit of time before someone reads it and gives a suitable answer/ it' no possible to cancel an order: I'm having trouble on refunding (order from first week of July returned to them from customs, it's november, they've received back and I was not reimbursed yet)

Date of experience: November 5, 2020
Arizona
2 reviews
0 helpful votes
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Great products
November 4, 2020

Great selction of natural beauty products and household cleaning products too... will be back again.

Date of experience: November 3, 2020
Louisiana
1 review
0 helpful votes
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Great products
November 1, 2020

The prices of their products are better than other sites and stores. And the quality of their products is excellent.

Date of experience: October 31, 2020
Maryland
1 review
0 helpful votes
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I have been buying from Lucky Vitamin for years and always find some deals that get added to my order. Their selection is huge and it seems most of my items are on sale. I'll return here in the future for my vitamins and other health related supplies.

Date of experience: October 30, 2020
France
1 review
0 helpful votes
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Fast service to France
October 31, 2020

I buy high quality vitamins and supplements from Lucky Vitamin because they almost always beat competitors prices.

Date of experience: October 30, 2020
Pennsylvania
1 review
8 helpful votes
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Wellness Consultants
October 31, 2020

Having personalized and live assistance from experts means everything in this day and age. With a plethora of vitamin options to choose from, it can be a challenge to know which item is best for my needs. I was referred to Genevieve over a year ago and she has been a terrific help! She gives me excellent recommendations with detailed product information and alternatives. Her response is consistently prompt/immediate and always friendly. I truly value this service.

Date of experience: October 30, 2020
Texas
1 review
2 helpful votes
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SCAMMERS!
October 30, 2020

I should read reviews before buy with this company. They are SCAMMERS. After a month they send me wrong products and then charged me twice more because I had the option of resend me every month my creams. But... Oh my Lord! They can not explain to me why they charged twice again and do not want to refund my money.
SO FRUSTRATED!

Date of experience: October 29, 2020
California
1 review
0 helpful votes
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I buy high quality vitamins and supplements from Lucky Vitamin because they almost always beat competitors prices. In store some of the items I buy are double the price I pay through Lucky Vitamin and they also have the lowest prices online that I have been able to find. The service is great, my orders are filled promptly and shipped quickly. I know even if I forget to order I will have my replacements very quickly.

Date of experience: October 27, 2020
Puerto Rico
1 review
0 helpful votes
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Love to receive it directly at my home especially in these times. I can find anything I want without going to the pharmacy or stores and see if and when they will have my supplements, beauty and health items available.

Date of experience: October 26, 2020
RU
1 review
1 helpful vote
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Scammers! Don't order from them! I paid for the order on 06/06/2020 and have not received it until now. I started writing about the issue in July and got replies. Then I contacted the carrier and he sent me to the site, they said that the site should put the package on the wanted list, since the tracker is not tracked. LP refused! They refused to declare a search for the package. And they cannot send me documents confirming that the parcel was generally sent to me. They refuse to return the money. And today they wrote that their warranty is only 90 days and it is over. Want a $ 5 coupon for your next order? What? Seriously? Do you offer me a coupon for my next order?

Date of experience: October 25, 2020
Canada
1 review
0 helpful votes
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Great Selection
October 25, 2020

They have everything I need and shipping is fast! I always get my orders on time without errors. Customer service is also very good

Date of experience: October 24, 2020
Canada
1 review
0 helpful votes
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Lucky as Lucky Is
October 25, 2020

Lucky provided extensive information and an array of product alternatives, and some good deals to boot.

Date of experience: October 24, 2020
Washington
1 review
0 helpful votes
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Very happy with my purchase. Had just what I needed, at the best prices, and delivered within a week.

Date of experience: October 22, 2020
California
1 review
0 helpful votes
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Lucky Stars
October 23, 2020

Lucky Vitamins has an extensive selection and wide range of supplements and personal care products from top brands and other companies that are less heard of (new to me); all offered at very reasonable/competitive prices!

Date of experience: October 22, 2020
Philippines
1 review
0 helpful votes
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Super convenient
October 22, 2020

Very convenient especially this time pandemic. Hard to find supplements are in this site. All natural supplements. Love it!

Date of experience: October 22, 2020