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LovelyWholesale

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LovelyWholesale

2.2

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LovelyWholesale Reviews Summary

LovelyWholesale has a rating of 2.2 stars from 1,214 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LovelyWholesale most frequently mention customer service, tracking number and post office. LovelyWholesale ranks 17th among Wholesale Clothing sites.

service
186
value
186
shipping
192
returns
156
quality
175

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10,409 reviews

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Florida
1 review
0 helpful votes
Follow Shelly C.
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I was excited but...
March 18, 2021

I had a friend tell me that she purchased from Lovely Wholesale and that they were a legit site. I decided to take a chance and order from them. I purchased just 2 items to keep my order small and to also test out their process. Well. I was completely disappointed. I was charged and told my items were being processed. After a month of waiting to see if my items would eventually ship out, I got a email saying that my order was cancelled because they didn't have enough material? It took a whole month to figure out there wasn't enough material? Ok, they did refund me but it was less than what I originally paid!? I have purchased from other companies based out of China like Shein many times before so I understand about shipping and paying for items over seas. This was not a good experience and will definitely never purchase from them again. Buyer beware!

Date of experience: March 18, 2021
Indiana
1 review
0 helpful votes
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DO NOT BUY FROM THEM
March 18, 2021

I bought almost $100 worth of clothing. It took 2-3 months before I was supposed to get it. When it finally said it shipped I NEVER got it! They refused to send me my order again or refund me my money back. Then I seen a customer outfit that was hand made by a designer they stole and put on they website as if it had come from them! SAVE YOUR TIME AND MONEY AND ORDER ELSE WHERE.

Date of experience: March 17, 2021
Georgia
1 review
0 helpful votes
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Horrible Process
March 17, 2021

This is the worst company I have ever shopped with on-line. If I could rate this company a negative 0 I definitely would have. I do not recommend purchasing anything from them. First off there clothes run really small and lets not talk about issuing a refund. The website states someone will respond to a submitted ticket within 24 hours, it has not been 72 hours. I did everything they asked of me as far as the refund; returning the product, providing the tracking number and taking pictures of the items that were small. After they asked for the items, I still have not received my refund.

I know for sure I will take this matter further; because it's the principle of the matter.

Date of experience: March 17, 2021
Maryland
1 review
23 helpful votes
Follow D H.
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I purchased 4 items on February 2,2021. I didn't receive the package until March 7.

The items that are pictured on the website and what you eventually end up with is completely different. There is no receipts or return package slip, you'll have to pay to ship everything back. They will not allow you to speak to a supervisor. They will continue to email you stating that the product you ordered was the same. Complete waste of time and money. I will never shop with this company again. Straight up fraud!

Date of experience: March 10, 2021
Nevada
1 review
1 helpful vote
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DON'T ORDER! TRUST ME
March 10, 2021

If I could give this company no star's I would. Order in January 2 items arrived a little earlier no problem. The package was opened and had a little dirt on it. Shirt was cheaply made. Smh... emailed them for the return info. Do you know it took them a whole month to get back to me?!? All I wanted was my money back. They tried to negotiate and Requested pictures of the merchandise. Here we are in March and I shipped them the package last Tuesday. Today is March 10th no reply to the emails or my refund. Worse company ever!

Date of experience: March 10, 2021
Canada
1 review
0 helpful votes
Follow A C.
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Customer service is terrible qualify of clothing is garbage don't waste your money on this company, when you ask for a return they give you the run around so they don't have to give you a return for it, customer service is the worse people to deal with STAY AWAY! FAULS ADVERTISING CLOTHES DON'T LOOK LIKE THE PICTURES WHEN YOU GET THEM! STAY AWAY AWAY AWAY!

Date of experience: March 10, 2021
Wisconsin
1 review
0 helpful votes
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The clothing was super cheap materials (I've seen Halloween costumes with better quality). Sizes run small. The return process is expensive, confusing, and im still waiting for my refund almost 2 months later. I learned my lesson, never shop here!

Date of experience: March 5, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Georgia
1 review
0 helpful votes
Follow Jai C.
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I was just about to play some order because they have some beautiful items but the prices was too good to be true so I thank you guys for the reviews and I will not order from this company. FYI the negative reviews are definitely affecting your business because they are stopping potentials you must fix this shipping issue you guys have unless you guys are just a whole scam

Date of experience: March 2, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

California
1 review
2 helpful votes
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No Delivery, No Refund, Trash Customer Service.
February 23, 2021

I spent $76 on Jan 21, estimated delivery was Feb 14 but it supposedly was "delivered" on Feb 5th. I requested the order be sent to Los Angeles and it ends up being delivered in Fontana. When tracking my delivery it stated "returned to shipper", and thats when my package ended up in Fontana. Which means they literally just took my money. Of course they have no one you can contact over the phone email only. Emailing back and forth after getting a response every 3 days. This company is full of dumpster juice, just go to Aliexpress.

Date of experience: February 22, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Texas
5 reviews
2 helpful votes
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Recieved my Blue Angels "Citizen" watch today. All Photos on web show it being a Citizen watch. Clearly marked on front and back. Watch shows up and it is a complete piece of junk. It is not marked front or back with the name citizen and in fact the back of the watch is completly blank. It has no markings of any kind. DO NOT ORDER THIS WATCH! COMPLETE SCAM.

Date of experience: February 19, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Texas
1 review
0 helpful votes
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PEOPLE BEWARE!
February 19, 2021

I've ordered from these people before and didn't really have a problem that's why I was comfortable ordering again, this times was a nightmare first off I ordered for over 200.00 and paid for expedited shipping and of course it came in long after date it was suppose too, I ordered 10 items and got only 1 tried contacting customer service of course at no prevail sent email and got no reply from tht, then I contacted PayPal and what they are doing is sending a partial refund of 7.95$ and when they do that they know PayPal will not touch it. I had to call and raise hell with PayPal to look into this matter finally I got PayPal attention then after they began to looking then I got 1 item in and weeks later some of the other items came in and wasn't at all what I ordered here im in Feb, 2021 and this order was placed in Dec 2020 people please! Beware! Of these out of the country vendors because they will steal your money cheaper isn't always better!

Date of experience: February 18, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Michigan
1 review
1 helpful vote
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Scam
February 15, 2021

DO NOT ORDER from here. I ordered 3 items in January (my first and last time) and have not recieved them yet. I've attempted to contact the company but there is no phone number listed only email addresses and they don't contact you back.

Date of experience: February 15, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Illinois
1 review
0 helpful votes
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Dirty white dress
February 13, 2021

I use to love shopping at LovelyWholesale and spent a nice amount of money each order. However my last order was sent with one piece missing, they did send me a refund after telling me that my order had been already shipped. Then in that same order they sent me a dirty white dress. I emailed them and sent pictures. They responded for me to send pictures. Even though I sent pictures with the first email I resend them and have emailed them twice I have not heard a word they just stop responding. I work really hard for my money and I do not appreciate that. I will not order from them again.

Date of experience: February 13, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Texas
1 review
1 helpful vote
Follow Len S.
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I ordered a dress to wear for Valentine's Day. I realized I had the wrong size. The website said I'd hear back in 24hrs but I heard from them that day. I was so excited they caught my order before it shipped! What was so awesome, it ship in time and it fit perfectly. I knew the straps were plastic and wasn't worried because I don't really have huge boobs. Unfortunately a strap broke while I was trying it on. I absolutely love the dress though. Great customer service, it fits me perfectly. I really do hate the right strap broke.

Date of experience: February 9, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer,
Thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Missouri
2 reviews
3 helpful votes
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Hi I'm so concerned about my order I lost a lot of clothes doing a crisis I'm starting a new wardrobe so I trusted this company with my information I need my merchandise or refund me bk my money. I will never order anything from you all again next time I will make sure I'm able to contact a company before I rush into something. Something need to be straighten out about this company they can't keep treating customer the way they do I am very disappointed

Date of experience: February 5, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer, thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Ohio
1 review
0 helpful votes
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MsPhillips
February 5, 2021

Do not buy from this company the clothes are not true to size If bought a two-piece army fatigue outfit the pants fit the shirt did not fit I had to give it to my 11 year old cousin and I also purchased a pair of destressed jeans that did not fit. I had to pay 15.00 to send the pants back then when the company refunded me the did not want to give me all my money back this company is a rip off and the clothes are not true to size I would not recommend buying from this company and I have also heard from others about they inaccurate description of the sizing of the clothes BEWARE!

Date of experience: February 4, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer, thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

California
1 review
0 helpful votes
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I am 5 1 110 lbs wear size 3/4 5/6 and small
Theses clothes are for taller females more hips and rear my child 5 3 125 bought sweatsuit goes alway to her chest bottoms past feet top small fits like a large long arms sleeves and pants legs and crouch. Small items 5 1 and 135 to 145 for med 5 3 and up to wear these clothes

Date of experience: February 4, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer, thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Maryland
1 review
0 helpful votes
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Poor business
February 3, 2021

This company needs to stop advertising because it's ridiculous a whole month 4 my orders n then take money out my acct n say I didn't pay for my order this company is overseas n its not good for the United States this is my last time ordering unless u wanna wait a whole month 4 ur items don't order they hve bogus excuses this is not 4 us in the United States do not order a piece of jewelry everything that glitters ain't gold trust me a pissed customer I tried to b as patient as possible I order items 1/3/21 it's 2/3/21 n I hvnt received nothing

Date of experience: February 3, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer, thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

Louisiana
1 review
0 helpful votes
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This was my first order from this company. SIZING is off, and im missing 3 items from a $400 order. Absolutely ridiculous

Date of experience: February 2, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer, thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

New Jersey
1 review
0 helpful votes
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They are a big time scammer
January 30, 2021

I bought some things form LovelyWholesale from last year October 27th and am yet to get my package i spend $178.69 i have been going back and forth with PayPal, LovelyWholesale, UPS and no one wants to give me my money back people don't spend your money with them they are a big time scam

Date of experience: January 29, 2021
Lovely W. LovelyWholesale Rep
over a year old

Hello dear customer, thanks for shopping with lovelywholesale, we are deeply sorry for the inconvenience caused for you during the Covid-19 time.
Could you please send your order information by submitting a ticket or sending a email to us? We will check it for you and solve your issues soon.
Ticket link: https://www.lovelywholesale.com/support.php
Email address: [email protected]
Best Regards
LovelyWholesale Customer Service

From the business

We're an online global women's fashion store. Our prices are pretty cheap cause we're doing business directly with the factory. We sell our products worldwide, wherever you are, we can ship to you. CONTACT US: Live Chat: click "Live Cha...


lovelywholesale.com
Founded in 2005
Hong Kong, LONDON, United Kingdom
+403
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