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Lotus Leggings

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Lotus Leggings Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
100
value
101
shipping
105
quality
97

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Leggings are really ok for the price, just one thing, may colud be better printed draws, at least on my design

Date of experience: August 3, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Espe,

Thank you so much for your review! And we apologize for the inconvenience. Please send us an email at [email protected] if you are not happy with your products and we can process a replacement for you. Again we apologize.

Thank you,
Lotus Leggings

Arizona
1 review
0 helpful votes
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The shipping was very reasonable, my items arrived about a week from the day i placed the order. The quality was moderate, not horrible but also not awe inspiring. There are plenty of coupon codes to help offset the price, so thats a plus!

Date of experience: August 2, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Corrine,

Thank you so much for your feedback. Rest assured that we will take note of it and will use it to improve our products. Please send us and email at [email protected] if you have any question.

Thank you
Lotus Leggings

Australia
1 review
0 helpful votes
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Top customer service
August 3, 2017

So happy with communication, the prompt receipt of my order and costs involved.
The sizing is perfect but I feel that if I needed to return the item that it would be as smooth as the order process.

Date of experience: August 2, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi George,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Australia
1 review
0 helpful votes
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These leggings are fab! They hold in my wobbly bits. I have a pair the LotusX leggings. The fabric feels thick and supportive when they're on but it's actually not thick fabric? So you won't overheat. They're super comfy, like a second skin. They have some pretty cool designs too. LOVE.

Date of experience: August 2, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Cherie,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Italy
1 review
0 helpful votes
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Wonder woman pants from Lotus Leggings :D Yeeeeeah!
Items took a long time to arrive... but they're perfect, good quality and right size.
Excellent and very kind customer service.
Thanks!

Date of experience: August 2, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” Rest assured that we are working on improving our delivery time so you don't have to wait long for your order to arrive. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Belgium
1 review
0 helpful votes
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Fantastic Leggings!
August 2, 2017

I have now received my second pair of Lotus Leggings and i could wear them everyday.
I practice yoga daily and they are my top favorites!

Date of experience: August 2, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Floraine,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

GB
1 review
0 helpful votes
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This was the first time I had ordered from Lotus Leggings, so was not sure what to expect. I was very pleasantly surprised!

Shortly after placing my order, I realised that I had ordered the wrong size (I am unfamiliar with the American sizing and realised I hadn't checked properly). I emailed customer services, and got a reply almost immediately saying that there would be no problem changing my order. No messing around, no having to re-order or return. Very friendly attitude.

My leggings arrived today and I am really pleased with them. They fit perfectly and the quality is spot on. I can't wait to go out dancing in them to show them off!

I will certainly be buying more leggings from Lotus Leggings in the future. Quality product for an extremely reasonable price!

Date of experience: August 2, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Lynda,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Australia
1 review
0 helpful votes
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Great experience
August 2, 2017

Just got my new leggings from them and unfortunately I had to change the size and design, however their reply was super quick and I can't wait for my new pair to arrive! The leggings themselves were also of great quality and I will def be buying more from them next time

Date of experience: August 2, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Kish,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Czechia
3 reviews
6 helpful votes
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This company operates from China under the trading name "Yiwu Moshiner Network Technology Company Limited - China Leggings" with business listings: http://www.manufacturers-directory.com/p-*******.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/

The Chinese business seems to be registered to:
Mr Zheng, Bei ling xin,
Qu, Wuyi, Jinhua, Zhejiang
China *******
** Tel (?) *******2176 **

This person appears to be the sender on all Lotus Leggings parcels.

Everything runs smoothly until you want to exchange an item or receive a refund. Is there anyone out there who has actually EVER successfully exchanged an item from Lotus Leggings or received a refund? I believe not. Lotus Leggings have a long history of bad customer service. Check this complaints board out: https://www.complaintsboard.com/lotus-leggings-b*******

The Lotus Leggings website states: "Contact us at *******@lotusleggings.com for a return mailing address." The use of the indefinite article "a" is significant. A return mailing address. Any address, lol. The return mailing address quoted to me was an empty field in North Carolina, with a furniture shop in the background. Their other return mailing addresses include a random US post office!

Date of experience: August 1, 2017
Norway
1 review
2 helpful votes
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Mixed feelings
August 2, 2017

I received the wrong size in one of the leggings I asked. And I received completely another model in other of the leggings I asked. I don't know. I have mixed feelings with this company.

Date of experience: August 1, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Lizlot,

Thank you for your feedback and we apologize for the inconvenience and for the mix up. Please send us an email at [email protected] and we will process a replacement ASAP. Again we apologize

Thank you
Lotus Leggings

Ireland
1 review
0 helpful votes
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Top customer service!
August 2, 2017

These guys really know their service and I expressed it immediately. They are personable and express their commitment! I was unsure buying online. I am extremely happy to say I love them! <3 quality is great and they look sexy as!

Date of experience: August 1, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Lija,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

North Carolina
1 review
2 helpful votes
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A friend suggested Lotus Leggings for their awesome designs, and she wasn't wrong. Most often places that have really artsy designs cost a fortune. I love the owl leggings, capris, and haunted house leggings that I got. As far as the quality of the product, I'm not thrilled with the plastic feel of the fabric. I wear leggings year-round for compression, and I prefer ones with a softer feel. As I am in the south, I also prefer ones that don't hold heat, or at least breathe. These are a crazy hot, synthetic fabric blend. Sizing also is inconsistent. One pair I received had no tag, which seemed to have been cut out, and is enormous. Another in the same order, same size, is too small. You really have no idea what you're going to get, with them.

For the most part they wear well, though, and that's the thing. Lotus always offers sales and discounts, which is great. I appreciate the effort to keep prices low. At least in the winter months I know where to get leggings. But now I know why they're so cheap. The quality just isn't there, and the consistency is nonexistent.

What's disappointing about the company, itself, is they game reviews on specific sites (such as this one) in exchange for free clothing. Sadder than that is their products get decent reviews, though customer service gets poor reviews. Sadly, I'm among them with nothing good to say about the customer service. They are passive aggressive and generally reluctant to resolve issues. If you get a bad order, you're stuck with it.

Also, the product ships from China. That tidbit isn't made clear on their website. It takes forever to get your order, then when you do--good luck.

Date of experience: August 1, 2017
New York
1 review
0 helpful votes
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Lotus leggings feel great, look amazing and are the BEST prices for such quality. Will order my leggings from Lotus every time!

Date of experience: August 1, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Pam,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Israel
1 review
0 helpful votes
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The site is easy to use, the clothes are amazing in pictures and in reality. I'm sure I'll order again and a lot!

Date of experience: July 31, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Anael,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Mexico
1 review
0 helpful votes
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Unique designs
July 31, 2017

Lots of unique and fun designs. Costumer service was really nice. Finding out the correct size was pretty easy with the chart they provide and they fit really good.

Date of experience: July 31, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Monic,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Kay P.
Australia
1 review
0 helpful votes
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Easy to use website with excellent leggings, fast postage and excellent communication. Very happy and will use this site again.

Date of experience: July 31, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Kay,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Poland
1 review
0 helpful votes
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Amazing colours
July 31, 2017

I'm very satisfied, great colours and funny pictures. It makes You visible in the gym. Remark- size S is really small, I sometimes buy XS but this S is ok.

Date of experience: July 30, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Ali,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Australia
1 review
0 helpful votes
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Super fast postage. Great fit and awesome quality. The website it easy to navigate and purchasing it nice and quick. Highly recommended

Date of experience: July 30, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Samantha,
Thank you so much for you
R review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Australia
1 review
0 helpful votes
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Happy mermaid
July 31, 2017

First time customer & I absolutely love the quality of my new mermaid leggings. I didn't have to wait long for the delivery, & they fit perfectly
Will be shopping with Lotus leggings again

Date of experience: July 30, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Kate,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

New York
3 reviews
0 helpful votes
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The colors were beautiful. The leggings were true to size. And the color were beautiful. It took a long time to get them
But it was worth it

Date of experience: July 30, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Darlene,

Thank you so much for your feedback we apologize that you have to wait that long. Rest assured that we are doing our best to ensure it will not happen again. We are also glad that you like it and happy to have you in the lotus Family

Thank you
Lotus Leggings

From the business

Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


lotusleggings.com
Greensboro, NC, United States
+118
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