Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm in love with the 2 pairs of gym leggings i bought they are a perfect fit and look exactly like the pictures on there site which is amazing and the postage was pretty quick too would recommend them to anyone
My order was shipped on time. Nice material and accurate fit. I would definitely order from Lotus Leggings again.
Hi Maria,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I am delighted with my new Starry Night leggings! The material is lovely and they fit really well! I love the pattern and I'm looking forward to doing some yoga in them.
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
My leggings and swimsuit came really fast and are great quality and fit like a glove! Im super excited! Thanks!
Hi Ashley,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I'm falling in love with Lotus leggings. I love those unique and colorful styles. They're comfortable, lightweight, stretchy the seam is very strong. I'm 160cm tall, weigh 48kg, 34-26-35 inches and size S gives me a perfect fit.(but for the skater skirt and tops, M is better for me) Will order more for sure.
Highly recommend this product.
Hi Tanisa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I ordered two pairs of lotusleggings, both in size Large. One pair fit perfect (Guns Out) and they look awesome! However, the second pair (Gray Blossom Skull) is a little too tight and is completely see-through. The two pairs are cut completely differently which explains why they fit differently - the gray blossom skull comes up much higher on my waist. I wish it was indicated more clearly on the website how the leggings are cut. I will be exchanging the one pair in hopes of having a better experience the second time around :)
Hi Kelsey,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. If you have any question, please reach out to us at [email protected].
Thank you
Lotus Leggings
This was my first time when i get leggings from lotusleggings.com and i love them! Print is great, strech is nice and i could wear them 24/7!
Hi Lasma,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Material is great. Shipping did take exactly 3weeks. Good graphics. Would recommend. Just pay attention to the size chart while ordering.
Hi Natalie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I bought 7 leggins in lotusleggins, three of them for me and the rest for my daughters. The order took more than one month, and when thay finally arrived, there were only six instead of the seven items I ordered.
I was very disapointed also when I opened them and discovered that they were made really bad, with poorly made seams, and that there was a lotus logo, of about 5cm x 3cm at the front of every leggin! Something that didn´t appear in the photos or advised anywhere when I bought them! (They have allready included that on the description, but when I bought them, It wasn´t yet).
I contacted the Customer Care, and they told me that I was responsible for shipping costs, and that had to pay a trestocking fee of $5.00 per item, even if the fact was that they had lied to me! And the product was defective.
And that they only could send me the missing item, even when I told them to give me back my money, because I didn´t want something that was wrong.
So, all I can say is that you shouldn´t buy anything here. The products seem lovely, but the truth is that they are not, they are of bad quality and they have a horrible customer care.
Hi Susana,
Thank you for your feedback. We are always working to improve the experience with our customers, and we appreciate your honesty and hope we can make your own experience with us a better one in the future. Our refund policy page (https://lotusleggings.com/pages/refund-policy) outlines the terms for all returns, exchanges, and refunds, including our return shipping and restocking fees. When purchasing with us, it is implied that you accept our terms, as stated on our website. If you have any questions about these policies, please reach out to us at [email protected].
Thank you
Lotus Leggings
Liked the product, wish the calves were a little bigger, as I had very athletic ones. Will order more leggings from this site.
Hi Polly,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
What can I say? Great quality products, fast delivery from China to Spain, and a terrific customer care. You get updates about your order regularly and with the provided tracking number, following your parcel is easy as can be. And when I had a problem with one of my orders, which was completely my own wrong doing, it was resolved in no time! Im happy to recommend this company to anyone!
Hi Padme,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Delivery took awhile but worth the wait product true to description and size. Got the leggings on special, would definitely buy again! Recommend to try if you have no urgent need
Hi Megan,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I really love the fabric of the leggings and tops. Alors, the print on those are absolutly fantastic, they are not all squeezy and fading. Well, if you want something soft and comfortable to work out with. Lotus legging is the place!
Hi Rose,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I love the funky styles of the leggings offered by Lotus leggings. Great selection and have bought 4 pairs recently which are true to size and look great on. Response time from customer service is very fast. If you are prepared to wait the length of time it takes for delivery to Europe it is worth the wait. I would buy from this site again.
Hi Sarah,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Vi un anuncio en Instagram y me anime ha comprar en esta tienda ya que tiene unos leggings con estampados muy bonitos. Compre la talla M del dibujo de Star Wars y me quedan genial. Recomiendo al 100% esta tienda.
Love this skirt! It is so shiny, soft and comfortable, and it fits perfectly. I ordered a MERMAID SKATER SKIRT in Magenta colour and the colour is so intensive blue. This is going to be mine favourite dancing skirt.
Delivery to Croatia took 3,5 weeks but that is due to Croatian postal service and I'm used to it. Thank you Lotus leggings.
Hi Maja,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Love their leggings!
I'm a big girl and the leggings looks good on me! I'll definitely buy more of these..
Hi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Great turn around time for delivery to Canada - 2 weeks. Product arrived in perfect condition. The leggings are fun and sassy! Really cool! The logo is a bit large, in your face. I think it could have been more subtle if it were on the back tab.
I've ordered twice already but have mixed feelings about the products. I really liked the MAGENTA OWL leggings, while LOTUSX leggings with feather like prints on the calves (can't find them on their website anymore) was a disappointment: the material is way too streatchy, black on the outside, white on the inside and resulting in weird gray-ish slightly see-through mess when on your body; pilled and faded after the first wash. GALAXY ATHLETIC leggins seem to be missing the elastic that prevents them from sliding down. ESSENTIAL BLACK MAXAIR legging feel wonderful and would look great if not for the bold logo which is a complete eyesore.
It took almost 6 weeks to deliver but they are good. The quality i paid for. The lotus logo isnt as bad as i have read. For the price is OK
Hi Elena,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


Hi Sophie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings