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Lotus Leggings Reviews Summary
The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
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So many fun patterns to choose from and I received them within 5 days.
I am so glad I bought my leggings! They are the best I've gotten would love to get some more some day.
Hi Ashli,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
Love these fit is awesome selection is great and someone always compliment me Ty.
Hi Patricia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
They really have so much to choose from and the quality of their products is very good! I literally refuse to wear anything but leggings and they are my go to for all my fav styles!
Hi Amber,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
I have a handful of pairs of leggings from them now and wear them all the time. They've held up really well and I like the quality, and there's a ridiculous amount of awesome patterns to choose from!
Hi Meredith,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
The leggings are great! And the shipping was fast. My only problem is that some of them are a little see through, but other than that I can't stop buying them!
Hi Rachel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
They're so perfect, so many styles and lots of new designs, and plenty of sizing for everyone.
They're a great fit and people always compliment them when I'm wearing with their leggings or crops :)
Hi Naomi,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
I love these leggings the designs are very unique. Very comfortable also.
Hi Heather,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
I am very impressed with the quality and variety of unique products offered by Lotus!
Hi Laurel,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
I seriously was against leggings unless under a dress or tunic before these leggings. Not any more! I still like my rear covered, but that's a weird me thing, they do not go sheer and they do not ride into places they should not. I started with 2 Capri length and 2 full length and now have a bathing suit, 5 full length leggings, 2 Capri leggings and more on the way. I always catch the sales though, I don't like to pay full price for anything. The order I havery coming is from their Holiday sale, no pair over $7.99.
They are expensive, my daughter loved hers though. I do wish they shipping was faster, took almost a month to receive. My daughter uses these for dance and they hold up to the stress, and up and down on the floor. Great quality, aren't almost transparent.
Hi Sarah,
Thank you for your feedback.We're glad your daughter are enjoying your products and happy to have you in the Lotus Family!” With regards to our shipping time we apologize for the delay. Rest assured that we are doing our best to make it right and avoid this to happen again. Please reach out to our support team at [email protected] if you have any questions.
Sincerely,
The Lotus Team
I had a problem with the order that was shipped to me and when the shipping is as slow as it is was a bit upset. After I contacted customer service they sent me out a completely fixed order, even something I had messed up on my own, and I didn't have to send anything back or pay any extra. A wonderful experience and I will purchase again soon!
Hi Meagan,
Thank you for your feedback. We’re glad to see the issue was resolved and apologize for the inconvenience. We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team
I would have liked a tracking number to know when they were coming, but I am very happy with the product. I love the variety of prints and styles. They run small so go up at least one size from normal.
Hi Carole,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
Waited for almost a month to receive my item. After two weeks without a tracking number or a status of my shipment... I emailed them. They give me a tracking number which showed my item in China preparing for shipment. The status of "Preparing for shipment" was never updated until I received my item a week and a half later. Never ever will I waste my efforts with less than professionalism customer support.
Hi Paul,
Thank you so much for your review! And we apologize for the inconvenience. It looks like there may have been some technical issues with our shipping team that resulted in the issue you described.
Rest assured that we are doing our best to make it right. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Team at Lotus Leggings
I like the patterns and fit of the leggings. The only issue i had was that it took forever (over a month) to recieve my purchases and i had to ask forva tracking number
Hi Cindy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” It looks like there may have been some technical issues with our shipping team that resulted in the issue you described. Rest assured that we are doing our best to make it right. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the Lotus Family.
Sincerely,
The Team at Lotus Leggings
I've sent in five emails about my order, and after two weeks, there's no shipping notification. I want a refund and my leggings. I'm out $60 and two christmas presents. Worst customer service experience in my whole entire life.
Dear Liz,
First of all we’d like to thank you for your feedback. One of our goals as a company is to provide some of the best customer service out there, and we want to know when it’s anything less than a great experience so we can work to make things better. With regards to to your order we would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly. If you have any questions about these policies, please reach out to us at [email protected].
Sincerely,
The Lotus Team
Although it took three weeks for delivery the tights were as advertised. I am five 112 pounds and they fit perfect. I really liked all their patterns on the website.
Hi Jessica,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team
Ordered over three weeks ago and although I've been charged I've received no product. I've emailed them all week and I only get a confirmation they have received my question and no response. Thank God I didn't buy all I wanted to and have a huge charge or purchase these as gifts for the holidays. I have no tolerance for bad service and I work very and for my money and don't appreciate being ripped off. Every time I get this in my FB newsfeed I'll be posting a nasty review as a special thanks to this company just to help Khama along. Hope I cost them thousands. Oh. Did I mention I am a public speaker? Hmmmm. Maybe they shouldn't have ticked me off.
Dear Joy,
First of all we’d like to thank you for your feedback and we apologize for the inconvenience. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly. Please reach out to our support team at [email protected] if you have any questions.
Sincerely,
The Lotus Team
You have asked me and I am giving you my order #*******. You failed to: 1. Send the package 2. Provide order confirmation or tracking info, 3. Respond to my several emails to your customer service 4. Especially when I told you IT'S TOO LATE because I'm leaving the country!; 5. Give me an immediate refund! And now 5. Your response to my feedback review of your terrible business practices does not let me reply. In short... this sucks. I wanted your product but cannot do business with you. Please issue me a refund immediately!
Dear Lauren,
First of all we’d like to thank you for your feedback and we apologize for the inconvenience. We are in no way scamming people. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Also our customer service team works hard to answer all customer inquiries in a timely manner, but unfortunately messages can get lost in our system on rare occasions. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly. Please reach out to our support team at [email protected] if you have any questions.
Sincerely,
The Lotus Team
I have been ordering from lotus leggings for several months and my last purchase will be my last. The leggings were exactly the same as a previous style and color and they were different material and fit. One also got a hole within gone wear. I emailed customer service and got a standard email that said I had a ticket placed and would be contacted in 24 hours. 9 days later I emailed again and got the same response. It has been almost 2 weeks now and no solution. I will never give them my money again and will let others know to go elsewhere.
Dear Sarah,
First of all we’d like to thank you for your feedback and we apologize for the inconvenience. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly. Please reach out to our support team at [email protected] if you have any questions.
Sincerely,
The Lotus Team
From the business
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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Hi JoAnn,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you for being part of the lotus family
Sincerely,
The Lotus Team