Lotus LeggingsReviews 2,827

After paying for expedited shipping, my order still took 3 weeks to arrive.
I have ordered from China before, and it always takes 3 weeks so, i basically paid for nothing.
I got my order yesterday and a skirt i ordered did not come.
I do see they charged my credit card for it therefore they stole money from me.
I cant believe Facebook even allows ads for companyies like these to go up.
No one should be allowed to just steal your money like that.
BUYER BEWARE

So there I was a month before christmas(yes before christmas!) making a list of present ideas for my boyfriend... and I must say the "were all mad here" and the skeleton leggings were very very high on my must have list. I accidentally opened the computer December 19th to the wonderful surprise email (that I shouldnt have seen) that my leggings from LotusLeggings had shipped! I was beyond stoked and was anxiously waiting for Christmas day to come so I could see my prized new leggings :D. Welp Christmas day came and went with no sign of the leggings, i was heart broken seeing as I live in Florida and there is a very short span on when you can wear leggings which was almost over. I contact customer support about 6 times from Christmas Day all the way up until about a week ago and never got a response. But almost 3 months later I finally get a response and its the last thing I expected. I was informed that a mistake was made on their end and that I could wait another 2 weeks and receive my order or cancel it and get it refunded. I was outraged by the lack of consideration on their end, and the worst part about it all, is now almost four months after I placed my order I still have yet to receive my order, a refund, nor a response.

Placed an order on Jan 17th 2017. Feb 17th sent an email asking where were my leggings... got sent to the Frequently Asked Questions section of their website where it states 2-4 weeks for delivery... Hello... a month later is 4 weeks... sent another email yesterday on March 27,2017 email came back undeliverable. Got blocked on facebook... and still NO leggings or refund. I have turned this company in to any and every place I can. I hate to see people taken advantage of so I hope this helps someone from experiencing the frustration I have.

I bought 2 pairs which took a month and a half to arrive. The first pair were bad quality but fine. The second pair which are the same size split at the crotch as soon as I put them on. When I checked I saw the stitching all along the crotch was terrible. I emailed them and they told me I can't return or exchange them because "they've been worn or washed". I put them on and they rip... that is not wearing them, that's trying them. Like in a shop, in a changing room.

I did an order on November 30th, was being very patient while waiting for my order to arrive. After couple of months I sent them an email asking why I haven't received my order yet. I received an answer: "We duly apologize to you for the delay in delivery of the products you ordered with us. Due to the recent holiday rush and an overwhelming large number of orders recently, this inconvenience has been caused to you". I stayed patient for next month, sent them another email. And received the exact same message (brutal!). After waiting another month, third email was sent to them. And I received an email, that apparently they are experiencing "shipment issues in your area." I live in Guernsey, Channel Islands, UK. Before ordering, I checked, that there are no exceptions for shipping areas, but they are telling me, that they don't do shipments to this area.
Hopefully I can get my refund.

This company is a scam! I never got my items (ordered at December 30th!), when I asked for a reshipment the company ignored my request. But even worse- when I asked for a refund the company ignored my mails and blocked me from instagram and facebook! Worse costumer service ever! THEY ARE THIEVES! THEY TAKE YOUR MONEY AND THAN DOESN'T GIVE A SH*T ABOUT YOU! Report their page on facebook! They shouldn't advertise there! (or anywhere). You better buy your items from Aliexpress, anyway its from china.

Ordered leggings on 31 January - by the start of March, nothing had arrived so I chased the order up. I was told the order was mistakenly routed to their warehouse rather than my delivery address and that they would be resent along with a gift. I requested a refund instead and was told this had been issued however I didn't receive any refund in my account. I have since chased up several times and now none of my emails are being responded to. THIS IS A BLATANT SCAM. BEWARE!

I placed an order with them in early Feb. 2017; it's now March 22, and there is no sign of the order ever actually coming. I've tried using the tracking information they provide, but though it says they shipped, the tracking has shown it perpetually as still in China. Emailing their customer service has proved useless, as they just keep sharing the tracking information though I have said multiple times now that I'm not looking to track the package, that I want a refund since clearly it's never going to arrive. Additionally, they keep quoting the delivering estimation times, though all of this is now outside of those windows/has taken longer. It's clear they aren't reading my emails at all and do not care in the slightest about providing any service. I strongly recommend you don't buy anything from them unless you can wait indefinitely on the offchance that one day it will arrive.