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Lotus Leggings

3.6

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Lotus Leggings Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
100
value
101
shipping
105
quality
97

We monitor reviews for authenticity

Nebraska
3 reviews
0 helpful votes
Follow Amber T.
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Awesome Leggings!
April 13, 2017

Awesome leggings! Great service, leggings arrived with the time said, great quality and fitted well, definitely recommend to friemds and will definitely be buying more!

Date of experience: April 12, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Amber,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team

GB
1 review
0 helpful votes
Follow Zoe n.
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Me and my daughter love all things bright and comfy, i feel that kids normaly get all the fun bright designs and then found lotus leggings where the choice of styles is amazing and matched with quality!

Date of experience: April 12, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Zoe,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team

France
1 review
0 helpful votes
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Parfait
April 12, 2017

Tres beaux liggins je recommande les tailles sont un poil petit normalement je fais du medium donc la prochaine commande je prendrais du large
Mais tres belle qualité vous pouvez acheté sans probleme

Merci
Delphine

Date of experience: April 11, 2017
GB
1 review
0 helpful votes
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Great purchase
April 11, 2017

Brought some leggings from lotus leggings and they arrived within the time said and fitted perfectly. I love them, definitely recommend anyone to purchase from here. Will definitely buy more products :)

Date of experience: April 11, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Clare,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team

Washington
1 review
0 helpful votes
Follow Kelleen T.
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I ordered $62 worth of leggings in November, hoping they might arrive before Christmas but not surprised when they didn't. The money was taken out of my account immediately, and I received one email with order information. Then for months, just lots and lots of advertisements. After two months had passed, I contacted them and was told it would be two more weeks. After three more weeks passed I emailed again and was told they had misplaced my order and I could either wait another two weeks for them to fill it or I could get a refund. I opted to allow them to fill the order. A month later, still no leggings. I emailed again and told them to forget the order and give me a refund. They replied saying to expect a refund in 5 days. That was March 14. On April 2 I emailed them again because NO REFUND YET. They claimed "bank delays" had held up the refund and said "Be assured your refund will be issued to you soon." This is April 11. I emailed two days ago and got no response back. This has been a horrible experience, with terrible customer service and I would not suggest ANYONE deal with this company.

I contacted the BBB and posted many of these reviews, and Lotus Leggings DID finally refund my $.

Date of experience: April 11, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Kelleen,
Please accept our deepest apologies for our mixup. We do our best to make sure that everyone’s order arrives where it should in a timely manner, but no one’s perfect and mistakes happen. We’d like to make this right with you. Please email us at [email protected] with your details and we’ll do what we can to resolve your issue and get you your order.

Sincerely,
The Lotus Team

Louisiana
2 reviews
0 helpful votes
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Got them pretty quickly! Great styles to choose from and pretty nice quality. The solid black were a bit see through when bent down but just wear a long shirt and it's all good! Will buy again!

Date of experience: April 10, 2017
California
1 review
0 helpful votes
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So great
April 11, 2017

I absolutely. Love first time buyer and just got them in the mail. I love the fit and material is high quality. Definitely will but again.

Date of experience: April 10, 2017
GB
1 review
0 helpful votes
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Perfect
April 11, 2017

Ordered my first pair of leggings last week and got them yesterday, they are a perfect fit and great for hiding any imperfections! Brilliant and would buy again

Clare

Date of experience: April 10, 2017
Florida
1 review
0 helpful votes
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Love my leggings
April 8, 2017

I love my leggings crate. The leggings fit great and look just like the photo. I have 3 pairs of leggings from them and 6 more on the way

Date of experience: April 7, 2017
Georgia
1 review
0 helpful votes
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Omg I love Lotus Leggings! As a preschool teacher, mom of 4, a yogi, and a legging addict I'm always looking for low priced high quality fun leggings. Lotus is my new favorite site to shop on! I even signed up for the monthly crates. Bet part is the tracking information is to the minute! I always know exactly when I'm getting my package or where it is once I get my tracking number.

Date of experience: April 7, 2017
Michigan
1 review
0 helpful votes
Follow monica h.
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This was my first order with Lotus Leggings and I was excited about the value of their product since I workout all the time and need athletic leggings. I was concerned about the ship timing and expected it to be here faster. When I contacted Lotus Leggings to inquire about my order I received an email back immediately with tracking information. There was an issue with my order and I was ready to cancel. Then they offered me a free pair of leggings as a gesture of excellence customer service and I will remain a customer because they did what was needed to retain me as a valued customer.

Date of experience: April 7, 2017
Florida
3 reviews
1 helpful vote
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Another 0 stars review
April 5, 2017

Just adding another crap review of this place. Order placed Dec 16 2016 as of April 4 2017, still no tracking, no package, and no correspondence unless I contact them. I contacted them 2 months into the order, they said be patient. 3 months in, I contact again and they say "lost in transit" which seems to be what all the other reviews have said too... they say they will send replacement. 4 months in, no tracking order, no further details, no package. I will be asking for my refund today and turning it over to my credit card company to fight with them if I don't see it soon.

Date of experience: April 5, 2017
Canada
1 review
1 helpful vote
Follow Kaity M.
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Soo nobody ever order from Lotus Leggings. Not only did it take them 3 weeks to even confirm/mail my order in the first place, their customer service is appaling. I sent the leggings back to exchange for smaller sizes. After emailing to confirm where exactly my returns were 3 weeks after i mailed them back, they couldnt tell me where it was and sent me wrong tracking info. I finally got annoyed enough for waiting almost 2 MONTHs for this order that I asked for a full refund. Oh but I'm not getting all my money back no, charged for shipping both ways PLUS a $5 per item restocking fee. So I spent $70 on leggings I will NEVER where and I'm only getting $38 back. What a crock...

Date of experience: April 4, 2017
Canada
1 review
1 helpful vote
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Try another company
April 4, 2017

I normally order from the Online Legging store but thought I'd try this company. HUGE mistake! After 3 months I got my leggings and they were awful. Seriously will stick with online legging store. Better prices and awesome customer service. Lotus sucks!

Date of experience: April 3, 2017
California
1 review
2 helpful votes
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This company is the worst! I subscribed for 6 months of monthly leggings. When the first pair came they didn't fit so I tried to contact customer service and change the size of my subscription. I was told I had to cancel the first one and sign up again. So I did. I was charged the 6 month fee again! And 3 no the later I have yet to receive anything but 1 pair of the wrong size. Crooks.

Date of experience: April 3, 2017
Canada
1 review
1 helpful vote
Follow Wing W.
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I ordered 2 pairs of awesome looking leggings and is so looking forward to try them on. My order# ******* placed on Dec. 18th, 2016 is still stuck in transit. Emails after canned emails, finally the respondent is making sense and promised to issue refund and then nothing ever happened. So I started emailing all over again. And this time the respondent promised to issue me refund, after your company receive my return. Well, I really wish I have receive the leggings in the first place. I am feeling very frustrated. Credit card charged 105 days ago. Is there any police out there would do something for me? I wish your company good luck!

Date of experience: April 2, 2017
Illinois
1 review
1 helpful vote
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I received my order two months after placing it... and my leggings were the wrong size! I am currently awaiting replacements, who knows how long. The quality isn't terrible, but the service is crap, per usual with ordering overseas.

Date of experience: April 2, 2017
New Jersey
1 review
1 helpful vote
Follow Claudia G.
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It has been two months, I got an untraceable tracking number - after a month, USPS still does not recognizes it, so I believe it is totally fake - and I have yet to receive my leggings. I have complained only to get canned responses. I want my money back. This company is a scam.

Date of experience: April 2, 2017
New Jersey
1 review
2 helpful votes
Follow Lexie M.
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I thought that since this brand seemed pretty popular I would give them a shot, but I wish I would have checked the reviews because I am in agreement that this company and these leggings are extremely overpriced for the poor quality.
I am currently wearing the 2 guns leggings for the 1st time and the print of the AR on the right leg is already peeling off, after being worn for 8 hours.

Another odd thing is that I bought camo ones and there are no tags on the leggings. You wouldn't think this is a big deal, but having an athletic build, it's kind of important to know which side my butt is supposed to be on and is consistently on.

They're designs are cute, but definitely not worth it. I will never buy another pair of these leggings.

My boyfriend was even appalled about how much I spent on these leggings, he thought they were $5.

Date of experience: April 1, 2017
Michigan
1 review
2 helpful votes
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It has now been over 4 months since I placed my order with this company. I contacted them over a month ago, and have not had a reply to my email yet! Do not do business with this company unless you want to waste your money on products you will not receive!

Date of experience: April 1, 2017

From the business

Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


lotusleggings.com
Greensboro, NC, United States
+118
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