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The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
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A large variety to choose from amazing fashionable designs. The quality is excellent. Super fast shipping/ delivery. Sizing is right. Recommend. Thank you.
The two pairs I have now I am extremely happy with. The fit and feel are great, and I have always been sceptical of order, especially clothes, online.
I really appreciate how they send multiple emails with tracking info. So many great patterns to choose from, great stuff.
I ordered 3 pair. One was the subscription and those fit perfectly.
The other two I chose had problems. One had a hole in the crotch. The other pair were small.
I emailed them about both issues and was told I could pick out another pair of leggings for the ones with the hole. I replied with a pair and never heard anything back.
I emailed them about the small pair and decided to send them back 2 days after receiving them.
I waited for an email and finally got an email stating I can't exchange them because it's past the 7 days? I sent them another email today hoping to get this figured out as I am very angry.
Do not buy from them!
Hi Jen,
First of all, thank you for your feedback, and please accept our apologies for the inconvenience. That should not have
Happened, We strive to ensure that you have the best experience possible! And have leggings you can love and wear for a
Lifetime! Please get in touch with us via [email protected] and let's get you a new pair!
All The Best
Lotus Leggings
I stupidly decided to sign up for the Lotus Crate Box subscription. I immediately canceled online through their "costumer portal" as instructed to after reading their "return and cancellation policy". I removed my credit card info etc HOWEVER it was too LATE because they had already billed my card for the entire 12 months up front instead of a monthly payment. I've tried contacting them by email numerous times with ZERO response. I am beyond frustrated. They sent me 1 pair of leggings that have COST me $168! And I will NEVER deal with a business that does not have a phone number for customer service. I have no idea if my emails have ever been read, I assume not because of the complete lack of service or response. Plus Lotus Leggings has a "F" rating with the BBB (Better Business Bureau) because of so many complaints just like mine. This company is a SCAM.
Dear Kimberly,
Thank you for your feedback and we apologize for the inconvenience. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly.
All the Best
Lotus Leggings
Cute leggings and great customer service. I received my leggings today and they were wrong color. I contacted the Lotus team and they replied within minutes. After confirming an error on their end, they are re-sending me new leggings immediately. Very happy with customer service's response (Pia, Caroline and Carol) and leggings I received look good quality material and stitching. Will order again.
Hi Magdalena,
Thank you for your feedback and we apologize that you received a wrong item. Rest assured that we are doing our best so the replacement leggings will arrive as soon as possible. Thank you for you patience and understanding
All the best
Lotus Leggings
I ordered leggings Feb first 2017 I got one really badly sewed skirt. I ordered 3 things. They sent me one. When I asked where my other items were they told me they shipped them all. After a few more E-mails they told me that the shipped them to one of their warehouses. Then I was told that they would ship them to me. I waited for a week or so and e-mailed back. I was then told they were on a boat... I waited more... I was then told they would ship them and as soon as they did I would get a confo number. I waited more. E-mail them and told them I wanted my money back. I was asked to be patient. I waited more. I then firmly asked for my money back. I was told my items shipped. I waited more. I e-mailed back and was told I would get a confo number as soon as they shipped my items... I was told they had already shipped. I then called my bank My bank is going to refund all my money. That happened today. Today is the 4/18/2017. This started Feb 11 2017. I got another e-mail today telling me they can not refund me because it is to late. My items are being preped for shipping... LIES! SCAM! Thank god for my bank!
I love love love these leggings. They are comfortable and so relaxing. I plan on buying more I have 4 pairs and my daughter's love them and they have 2 each and are waiting for there other order to come in
Hi Nancy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All The Best
Lotus Leggings
Got my first pair of leggings today! I was hesitant, afraid for it to not fit perfectly, but it did! I was so happy with the quality and the fast shipment. Thank you, Lotus Leggings!
Hi Bernadette,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Signed up for the monthly subscription I got them today I love them! 100% happiness. They delivered fast!
Hi Elvia,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I got my leggings and I like them, but they are a little small. Is there a way to exchange for a larger size and what does it entail? Thank you.
Hi Tatyana,
Thank you for contacting us and we are sorry to hear that it's a little small. And yes you can definitely exchange it for a bigger size. Please reach out to our support team at [email protected] so we can assist you further.
All The Best,
Lotus Leggings
I placed an order in December 2016 and up to now I did not receive anything. They often ignore my mails and facebook messages and still I do not know where my order is
Often they tell me my order is stuck in transit, even the reshipments.
Sometimes I receive exactly the same answers like it is a copy paste
Paid 75 euro's and very dissapointed
Dear (Katrien,
First of all, thank you for your feedback, and please accept our apologies for the inconvenience. We work hard to fulfill all orders in a timely manner, but mistakes happen in the process and all we can do is our best to make things right with our customers. Please reach out to our support team at [email protected] with your order # so we can assist you further.
Sincerely,
The Lotus Team
I ordered eight pairs got them roughly 50 days later. I ordered their VIP subscription to get a pair once a month. They send you the $8.99 pairs. Very disappointed. I canceled it, and they won't refund any money. I have made 22 attempts through their email customer service. They keep sending me responses of sizing chart implying I ordered the wrong size, or the address to return leggings. I just want money back. $126 is unfair for two pairs of leggings that they offer $8.99 apiece. I have a feeling I will never receive any credit. It's like they don't understand English. Run around after run around. Buy from *. Not only will you get them quicker, they will be a whole lot cheaper in price, not quality. I wish I would have read this site first before ordering. More one star ratings than any other rating
*Business name redacted by admin
My friend suggested that I looked on Lotus leggings as she said they had some amazing designs. I did just that and I am in love with my new leggings! They fit nicely and feel soft, they don't look thin plus the price was great! I checked over the size chart before ordering and the size is perfect too. I would definitely recommend!
Hi Jo,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I first came across "Lotus Leggings" on my Facebook wall as a couple of "fitness friends" had liked their page. Their funky designs caught my eye straight away and one pair in particular got my attention- the "Alice" leggings. I decided to check out the sizing chart and make my purchase. At first, I was unsure on the sizing so contacted the company. I was impressed with their almost immediate and friendly repose which only gave me more confidence to order. (I must note that this was the first time I'd ever ordered anything from a Facebook link). I ordered the leggings on April 4th and they arrived just over a week later. (I live in the U. K. And the company is based in the USA).
As soon as I put the leggings on, I fell in love. They fitted like a glove! I know that is cliched, but it's a fact. In fact I kept them on all evening! The design is crazy and I love it! I recommend these to anyone who wishes to brighten up their sports wear.
Hi Natasha,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All The Best
Lotus Leggings
Very good quality of the leggings, looks amazing when dancing and training! Fast shipping and a very nice service by the way. Recommend!
Hi Mantvile,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team
I've bought the Sugar skulls and the cars eyes and love them. Fit perfectly.
Shall be ordering more!
Hi Rebeccs,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team
Arrived fast but would rather have different theme on leggings. Rather have tribal or paisley or colors. Dont like writing, cartoon or Disney themes. Will only wear them to bed.
Hi Becky,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team
My order arrived on time, they fit perfectly and look great. The fabric quality is nice and the leggings feel really comfortable. I love the choice of designs and will definitely be ordering more.
Hi Jo,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Sincerely,
The Lotus Team
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


Hi Natielle,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings