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Lotus Leggings

3.6

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Lotus Leggings Reviews Summary

The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
100
value
101
shipping
105
quality
97

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Brie T.
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Great leggings
April 26, 2017

I have about 10 pairs and I love them! They fit great and look even better! They are made out of a stretchy material which makes them very comfortable.

Date of experience: April 26, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Brie,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Illinois
1 review
0 helpful votes
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My new leggings
April 26, 2017

I just bought my first two pair of leggings, and I Love Them! They look exactly like they did in the pictures. And the ones I am wearing right now are super comfy.

Date of experience: April 26, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Stacy,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Czechia
1 review
0 helpful votes
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Good company
April 26, 2017

Super material, size, pattern, I am satisfied. Legíny jsou příjemné, elastické, tak, že se v nich dá super cvičit.

Date of experience: April 26, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Denisa,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

GB
1 review
0 helpful votes
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Lotus leggings!
April 26, 2017

Good service, great customer service (I had to change an order, my mistake!). Questions are answered promptly and sizing is good. Will keep purchasing from Lotusleggings.

Date of experience: April 26, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Clare,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

California
1 review
0 helpful votes
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Leggings are very cute, excellent quality and very stretchy. They are perfect for working out. My shipping was a little slow but I chose the cheapest option and when I contacted the company about what was going on with my order they responded very quickly to resolve the issue.

Date of experience: April 25, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Kristen,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

GB
1 review
1 helpful vote
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UMMMM where are they?
April 25, 2017

Placed my order mid December and they still have not arrived. I have chased many times and their customer service is appalling. About a month to get a reply! In February they said that they would "resend" them (despite saying that they hadn't actually shipped yet in the previous email). Funnily enough, they still have not arrived and its now end of April. Shocking service.

Date of experience: April 24, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi,

Thank you for your feedback and we apologize for the inconvenience. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly.

Thank you
Lotus Leggings

Florida
1 review
0 helpful votes
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Im a taller curvy girl so i ordered the larges took a little while to get to me as they were coming from china but got them today and tried them all on they were a little long in the leg but they are thick and a good material so im not worried about them being see through or tearing easly

Date of experience: April 24, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Hannah,
Thank you so much for your review! We're glad you're enjoying your products and we appreciate your patience for the delay. We are happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Ohio
1 review
0 helpful votes
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Great leggings!
April 25, 2017

This site is so great! Everything came out perfect and was in my size perfectly. They were stretchy and not too tight, and the shipping was a reasonable amount of time as well. Definitely will be ordering from here again! So many great patterns.

Date of experience: April 24, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi kelsie,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

California
1 review
2 helpful votes
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Never got my leggings
April 24, 2017

I never received my leggings and they didn't return my money. It's a scam. They are robbers, don't order from them.

Date of experience: April 24, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Marcela,
Thank you for your feedback and we apologize for the inconvenience. We are in no way scamming people. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly.

Thank you
Lotus Leggings

Georgia
1 review
0 helpful votes
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Y toe
April 25, 2017

Great leggings! Check the size chart with your actual measurements as it is based on your true measurements not what you would normally probably order in size if you're from the United States. I'm normally a small or medium and based on my measurements from their size chart I ordered a Large, and they fit true to size! Also, the price was reasonable, and I'm super happy with The leggings I ordered from Lotus It took about 3-4 weeks to arrive, as expected, because they come from China. Totally worth it!

Date of experience: April 24, 2017
Lotus L. Lotus Leggings Rep
over a year old

Hi Erin,

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

Illinois
1 review
0 helpful votes
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Just received my leggings. Love the pattern, exactly as I expected from the website images. Size is a little big, I wear a medium in pretty much everything, but these feel a bit loose. Took about 2 weeks to receive, but I wasn't in a hurry, so that wasn't an issue. I would buy from them again.

Date of experience: April 24, 2017
Lotus L. Lotus Leggings Rep
over a year old

Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” With regards to sizing issue, We are constantly in contact with our supplier about the sizing and quality changes to make sure issues like this will not happen again. Rest assured that we are doing our best to make it right. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.

Thank you
Lotus Leggings

North Dakota
1 review
3 helpful votes
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I purchased a crate. I paid all ahead of time. So far o have received all I have paid for... but first 4 sent to address across town. I got that fixed. Was trying to work on the fact I am being sent wrong sizes. Just wanted an exchange. Yep not happening. Now got sent a double. Yep not happening either. This company is horrible. I emailed and pretty much get the same email every time. Do not order from this company. Not worth the headache.

Date of experience: April 24, 2017
Michigan
1 review
0 helpful votes
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Beautiful leggings
April 24, 2017

I love them! Exactly like picture. Runs a little small. Satisfied. Will definitely order lots more!

Date of experience: April 23, 2017
Australia
1 review
0 helpful votes
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Exactly as expected
April 24, 2017

First pair of leggings from LotusLeggings arrived today. Exactly as expected. Very cute. I will purchase from them again.

Date of experience: April 23, 2017
Mississippi
2 reviews
0 helpful votes
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Great leggings
April 23, 2017

Great styles of leggings to choose from, just a little snug. You might want to order a size larger than what you usually wear

Date of experience: April 22, 2017
GB
1 review
2 helpful votes
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Terrible, ordered a subscription box, this never arrived, sent them proof of order; being their invoice for my order and the payment from my bank statement. Lied to by staff, told would only receive refund if the items were the wrong size or I already owned them. So no refund if they never send them to you! Mrwan O. Promised a new box plus free pair to be sent out this was over a fortnight ago now and no tracking or contact from Lotus Leggings, almost 3 months since original order which they told me I never made, then told me they found it and it was a glitch in the system, then couldn't find it again. I will be urging everyone I know to use other companies for such things.

Date of experience: April 22, 2017
Canada
1 review
0 helpful votes
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Loved my gorgeous work out leggings from lotus. They were beautiful and stylish for my daily workouts. Very comfortable as well

Date of experience: April 22, 2017
Arizona
1 review
2 helpful votes
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Scam artists
April 22, 2017

I cancelled my subscription before the "billing date" and was billed anyways! I do not want these leggings yet they took my money anyways even though their OWN policy states if you cancel before the billing date, you will not be billed. I contacted what they consider to be "customer service" and was given instructions on how to cancel my subscription... wtf?!?

Date of experience: April 21, 2017
Finland
1 review
3 helpful votes
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Worst company I know
April 21, 2017

This company grabs your money and gives you crap. The quality is really bad, like grandpa's worn underwear. I don't recommend! If you have read something positive about this company or products, don't believe it. It has to be a sales trick. You can't send the items back without paying more money than you spent in the first place so don't order if you aren't 100% sure you want this $#*!.

Date of experience: April 21, 2017
New Zealand
1 review
0 helpful votes
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Awesome leggings
April 21, 2017

I love my leggings and my daughter loves hers too! We love the patterns and material... great delivery. Big tick

Date of experience: April 21, 2017

From the business

Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


lotusleggings.com
Greensboro, NC, United States
+118
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