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The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
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I have about 10 pairs and I love them! They fit great and look even better! They are made out of a stretchy material which makes them very comfortable.
I just bought my first two pair of leggings, and I Love Them! They look exactly like they did in the pictures. And the ones I am wearing right now are super comfy.
Hi Stacy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Super material, size, pattern, I am satisfied. Legíny jsou příjemné, elastické, tak, že se v nich dá super cvičit.
Hi Denisa,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Good service, great customer service (I had to change an order, my mistake!). Questions are answered promptly and sizing is good. Will keep purchasing from Lotusleggings.
Hi Clare,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Leggings are very cute, excellent quality and very stretchy. They are perfect for working out. My shipping was a little slow but I chose the cheapest option and when I contacted the company about what was going on with my order they responded very quickly to resolve the issue.
Hi Kristen,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Placed my order mid December and they still have not arrived. I have chased many times and their customer service is appalling. About a month to get a reply! In February they said that they would "resend" them (despite saying that they hadn't actually shipped yet in the previous email). Funnily enough, they still have not arrived and its now end of April. Shocking service.
Hi,
Thank you for your feedback and we apologize for the inconvenience. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly.
Thank you
Lotus Leggings
Im a taller curvy girl so i ordered the larges took a little while to get to me as they were coming from china but got them today and tried them all on they were a little long in the leg but they are thick and a good material so im not worried about them being see through or tearing easly
Hi Hannah,
Thank you so much for your review! We're glad you're enjoying your products and we appreciate your patience for the delay. We are happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
This site is so great! Everything came out perfect and was in my size perfectly. They were stretchy and not too tight, and the shipping was a reasonable amount of time as well. Definitely will be ordering from here again! So many great patterns.
Hi kelsie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I never received my leggings and they didn't return my money. It's a scam. They are robbers, don't order from them.
Hi Marcela,
Thank you for your feedback and we apologize for the inconvenience. We are in no way scamming people. We would love to assist you with this issue. Please reach out to us with your order number, as we need it to move forward with you. Again, we apologize for the inconvenience. We will do everything we can to make sure you are treated fairly.
Thank you
Lotus Leggings
Great leggings! Check the size chart with your actual measurements as it is based on your true measurements not what you would normally probably order in size if you're from the United States. I'm normally a small or medium and based on my measurements from their size chart I ordered a Large, and they fit true to size! Also, the price was reasonable, and I'm super happy with The leggings I ordered from Lotus It took about 3-4 weeks to arrive, as expected, because they come from China. Totally worth it!
Hi Erin,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Just received my leggings. Love the pattern, exactly as I expected from the website images. Size is a little big, I wear a medium in pretty much everything, but these feel a bit loose. Took about 2 weeks to receive, but I wasn't in a hurry, so that wasn't an issue. I would buy from them again.
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” With regards to sizing issue, We are constantly in contact with our supplier about the sizing and quality changes to make sure issues like this will not happen again. Rest assured that we are doing our best to make it right. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
I purchased a crate. I paid all ahead of time. So far o have received all I have paid for... but first 4 sent to address across town. I got that fixed. Was trying to work on the fact I am being sent wrong sizes. Just wanted an exchange. Yep not happening. Now got sent a double. Yep not happening either. This company is horrible. I emailed and pretty much get the same email every time. Do not order from this company. Not worth the headache.
I love them! Exactly like picture. Runs a little small. Satisfied. Will definitely order lots more!
First pair of leggings from LotusLeggings arrived today. Exactly as expected. Very cute. I will purchase from them again.
Great styles of leggings to choose from, just a little snug. You might want to order a size larger than what you usually wear
Terrible, ordered a subscription box, this never arrived, sent them proof of order; being their invoice for my order and the payment from my bank statement. Lied to by staff, told would only receive refund if the items were the wrong size or I already owned them. So no refund if they never send them to you! Mrwan O. Promised a new box plus free pair to be sent out this was over a fortnight ago now and no tracking or contact from Lotus Leggings, almost 3 months since original order which they told me I never made, then told me they found it and it was a glitch in the system, then couldn't find it again. I will be urging everyone I know to use other companies for such things.
Loved my gorgeous work out leggings from lotus. They were beautiful and stylish for my daily workouts. Very comfortable as well
I cancelled my subscription before the "billing date" and was billed anyways! I do not want these leggings yet they took my money anyways even though their OWN policy states if you cancel before the billing date, you will not be billed. I contacted what they consider to be "customer service" and was given instructions on how to cancel my subscription... wtf?!?
This company grabs your money and gives you crap. The quality is really bad, like grandpa's worn underwear. I don't recommend! If you have read something positive about this company or products, don't believe it. It has to be a sales trick. You can't send the items back without paying more money than you spent in the first place so don't order if you aren't 100% sure you want this $#*!.
I love my leggings and my daughter loves hers too! We love the patterns and material... great delivery. Big tick
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


Hi Brie,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings