Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers praising the quality, comfort, and stylish designs of their leggings. Positive feedback highlights timely deliveries and responsive customer service. However, significant concerns arise regarding inconsistent sizing, product availability, and issues with returns, including unclear policies and lack of support for order discrepancies. Additionally, customers express frustration over subscription cancellations and difficulties in reaching customer service. Overall, while the product quality is well-regarded, the company must address operational inefficiencies and improve customer support to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent selection, quick delivery, good customer service. And the leggings are comfortable and well made. Great for yoga or just every day. Highly recommended.
I love my seahorse leggings and highly recommend Lotus Leggings! The color and quality are fantastic!
Brought 3 pairs for myself and two girls and we all love the material and fit of our leggings, thanks lotus
Hi Madeline,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All The Best
Lotus Leggings
I ordered done leggings from lotus. All went smoothly. I've paid we're perfect the other had a slight defect which I only noticed a month after receiving them. I contacted their customer service dept via Their FB page and within 10 minutes a new pair were on their way. Fast easy and efficient all the things that you need. I'll definitely be ordering from them again. Plus the leggings are really cool!
Hi Diana,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Quick delivery to Aust and all as advertised. Leggings correct in size and not sheer. Really please with price and quality
Hi Loran,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings
Better than I thought. Perfect fit. Great design. Good quality. I will most definitely be ordering more!
Hi Georgette,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
First the good things: The leggings are really cool looking with truly unique and beautiful designs. They are a great value. I was worried that they would be too tight, but they are true to size. The not so good, but getting better things: They ship on the slow boat from China, so you have to wait a long time. My first order had the wrong pair of leggings and the company did not initially respond to my request for exchange. However, they did eventually send the right leggings, at no charge, and have since been very responsive to my email inquiries. I guess every company has some growing pains, and I am happy to support an American company. If you want great leggings at a great price and can be patient, buy Lotus.
I ordered Four pairs of leggings from this company after they popped up on my Facebook news feed when one of my friends liked them. The pricing was very reasonable and the leggings were really unique and beautiful so I was very excited about my purchase. I was a little concerned when I didn't immediately get a confirmation email with my order from the company. There was no phone number on the website to reach them at so I messaged them on Facebook. They got back to me right away to let me know the confirmation message was probably in my junk mail folder; it was of course, silly me. Within a couple of days I received tracking information via email for my order and when it arrived a few weeks later I was not disappointed. The leggings themselves are as beautiful as I expected and very soft and stretchy. The lotus X leggings are especially nice and the material on that pair is quite durable and not see though as far as I could tell. I look forward to showing off my stand out new look at the gym! All in all a pleasant shopping experience and I would order from this company again.
Love my leggings. Now a fan of lotus leggings. Excellent quality and customer service. I am impressed by the collection and want to buy them all. I really appreciate the response for my queries from the support team. Great work team.
I bought 2 pairs of leggings the same size and they don't fit the same. Customer service has not followed through.
Hi Hilary,
Thank you for contacting us and we do apologize for the inconvenience. Our Customer service works hard to answer all inquiries on a timely manner but messages can get lost in the mail on rare occasions. Please email us at [email protected] with your order number so we can assist you further. All the best Lotus Leggings.
Thank you
Lotus Leggings
Leggings took a month to arrive even though the delivery address was also in Asia and it was difficult to track as the delivery service (China Post) website was often down.
However, the leggings were received in good condition and the sizes were true to the chart. As the patterns are unique, I would consider buying again in the future.
Great selection, good quality, fast service and great customer service. Totally in love, what more could you ask for. Xx
Placed my first order and to be honest was a bit skeptical as their prices were too good to be true. My leggings arrived within a few weeks and the moment I put my first pair on I was in love! They were soft and stretched nicely as I moved all around. I recommended them to a friend who wears only a certain other brand and by how much I raved about them she quickly ordered some and now won't even think about ordering from anyone else. I have already placed my second order and have received them and can't wait to wear all of them. My only negative comment, if it's even negative is the athletic style in my opinion are better quality in the aspect of staying in place and not worrying about them shifting during rigorous movement. The original style is best for lounging around.
Hi Rebecca,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Great customer service they go over and beyond the call of service to make their customers happy appreciate good communication and feeling like I'm the only one that matters
Hi Marlo,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I love to do acroyoga in them. They are very comfortable and they look amazing. I have 2 pairs of them and I wear them every time I work out.
Hi Jelena,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I just lovvvvve the leggings from Lotusleggings! From the order process, material & print quality and sizes fit perfectly! Can't wait to order more for me!
Hi Chantal,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Just received my first pair of leggings in the mail today! Love the material and they are so comfortable. Only reason I gave a 4 rating is because they took almost 4 weeks to arrive. But other than that, awesome and would definitely recommend.
Hi Whitney,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” with regards to shipping, rest assured we are doing our best to shorten the time in the future. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I have made 2 orders ( total 7 leggings). The Lotus Xtm series are super comfortable compared to regular ones and I love the prints especially Starry Night. I wear a size S (Lululemon size 6). I had great comments when I wore them.
The delivery tracking is great. I took 3 weeks for both orders to arrive in a neatly packed package.
Will continue to order from Lotus Leggings!
Hi Claire,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I just loved them it was my first time buying of this company & I must say I love them I like the style of them & also the fabric of them to
Hi Samantha,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
I signed up for the subscription and have had great results. I wish the waist band was a wider style but really happy otherwise
Hi Amy,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!” Rest assured that your feedback is taken into consideration. We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
All the best
Lotus Leggings
Answer: Hey, the company is registered in China, not as Lotus Leggings, but "Yiwu Moshiner Network Technology Company Limited - China Leggings" The business is listed here: http://www.manufacturers-directory.com/p-165438.html, and here: http://www.diigen.com/yiwu-moshiner-e-commerce-co-ltd/ The business seems to be registered to the following person whose name is on all Lotus Leggings parcels as Sender: Mr Zheng, Bei ling xin, Qu, Wuyi, Jinhua, Zhejiang China 321200 ** Tel (?) 15268612176 ** Lotus Leggings have a long history of bad customer service: https://www.complaintsboard.com/lotus-leggings-b123812 Their FB community is censored. For example, any negative comment will not be approved EVER. You can slip a negative comment in under a Lotus Leggings post, in among the thousands of other positive responses, and it may be there for about 2-3 hours, but it too will be deleted. The company accepts direct credit card payments via their website, so no third party is involved, e.g. PayPal or eBay, etc. This is what allows them to evade responsibility and keep everyone's money if orders go wrong - offer no exchanges or refunds. The Returns address they gave me was an empty field in North Carolina, with a furniture shop in the background, lol. Don't bother trying to exchange or return any leggings. It's simply not going to happen. And every time you write to Lotus Leggings, it's a different person responding, as if they have a hundred employees, lol. I don't buy that for a second. The product looks good, but I have to say, the leggings look different to the website, and the material starts falling apart after about a week of normal use.
Answer: Hi, We apologize to hear that. Please send us your order number so we can assist you further. Thank you Lotus Leggings
Answer: Not a good company. Check out my other posts about them.
Answer: We don't have expedited shipping at the moment
Answer: A: Hi We ship from our factory in china Via Us couriers
Leggings are part of daily life for men and women. Unlimited styles of leggings are now available on sale. Where can I buy leggings to get the exceptional looks. The best place to buy leggings online is Lotus Leggings, offers high quality leggings at a...


Hi Desira,
Thank you so much for your review! We're glad you're enjoying your products and happy to have you in the Lotus Family!”We invite you to reach out to us at [email protected] with any questions or further inquiries, and we’ll get back to you ASAP.
Thank you
Lotus Leggings