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LookByFare

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
This company does not typically respond to reviews

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8,746 reviews

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Tennessee
2 reviews
0 helpful votes
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Surprise call from LookByFare after ticket purchase
April 28, 2022
Updated review

Accomplished what I needed in just a few minutes with no delays BUT I received a call back from an agent after my purchased was finalized telling me I had to pay an additional $150.00 to get on that flight. I wasn't happy about that but my hands were tied due to the fact I'm flying to attend a loved one's funeral.

Date of experience: April 28, 2022
Meir B. LookByFare Rep
over a year old

Dear Linda,

Your experience is of utmost importance to us and we regret it wasn't seamless.

Feedback like yours helps us in indicating where improvement is required. Your feedback uas been shared with the concerned department and the will contact you within next 24-48 working hours in order to resolve this issue for you. We appreciate your taking the time to share your experience with us here.

We assure you our optimal efforts in getting to a mutual resolution to your dissatisfaction.

Regards,
LookByFare.com


Accomplished what I needed in just a few minutes with...
April 26, 2022
Previous review

Accomplished what I needed in just a few minutes with no delays

Date of experience: April 25, 2022
Florida
1 review
0 helpful votes
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Satisfied thus far.
April 27, 2022

It appears to be seamless. We'll see when it's time to depart & return. Travel ease is tantamount to being superior.

Date of experience: April 27, 2022
Meir B. LookByFare Rep
over a year old

Dear Toya,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Illinois
1 review
0 helpful votes
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Nice deal
April 26, 2022

The prices are way low than other web pages that I look.

Date of experience: April 26, 2022
Meir B. LookByFare Rep
over a year old

Dear Jose,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Texas
1 review
0 helpful votes
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Smooth.
May 25, 2022

The booking was pretty smooth. Didn't really have any trouble.

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 25, 2022
California
1 review
0 helpful votes
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Best price
April 24, 2022

Enjoyed that I didn't get an extra 3-400 tac on on top of my ticket

Date of experience: April 24, 2022
Meir B. LookByFare Rep
over a year old

Dear Charlie,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Texas
1 review
0 helpful votes
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Easy. Affordable.
April 24, 2022

I was looking for a certain time to book my flights and I succeed with Look by Fair. I am a frequent flyer and always paid high costs until I came across LBF. This will be my go to from this point on.

Date of experience: April 24, 2022
Meir B. LookByFare Rep
over a year old

Dear Magdalena,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

DO
1 review
0 helpful votes
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Good Atention
April 23, 2022

Everything was very easy... It was a very good experience

Date of experience: April 22, 2022
Meir B. LookByFare Rep
over a year old

Dear Bienvenido,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Puerto Rico
1 review
0 helpful votes
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Mi experiencia
April 23, 2022

Mi experiencia fue buena y me hablaron muy bien de ustedes

Date of experience: April 22, 2022
Meir B. LookByFare Rep
over a year old

Dear Sandra,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

New York
1 review
0 helpful votes
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A conocer Orlando
April 22, 2022

Love it! Gracias por tener viajes desde mi aeropuerto cerca.

Date of experience: April 22, 2022
Meir B. LookByFare Rep
over a year old

Dear Yuleidy,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Florida
1 review
0 helpful votes
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Last minute same day booking
April 22, 2022

For in unforeseen circumstances we lost our flight with another airline. We were able to book a fight the next day for that same day with absolutely no hassle and with an immediate response. We were very pleased. Thank you!

Date of experience: April 22, 2022
Meir B. LookByFare Rep
over a year old

Dear David,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

California
1 review
0 helpful votes
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Issued with identification
April 21, 2022

My boyfriend booked a flight tickets but it declined the next day and got fixed through on the phone.

Date of experience: April 20, 2022
Meir B. LookByFare Rep
over a year old

Dear Bryan,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

New York
1 review
0 helpful votes
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So far its ok for good deales
April 20, 2022

Its ok at this time no comments, i keep up date after my travel

Date of experience: April 20, 2022
Meir B. LookByFare Rep
over a year old

Dear Karina,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Pennsylvania
1 review
0 helpful votes
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Successful
April 20, 2022

Good experience and excellent prices, I really appreciate

Date of experience: April 19, 2022
Meir B. LookByFare Rep
over a year old

Dear Diana,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Canada
1 review
0 helpful votes
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Good but scary
May 18, 2022

Was glad at first and satisfied but confused when a second person called to explain the booking … dates and time again and gave me a different price saying that the price had gone up and I had to pay a difference. I refused and said that a lady had already confirmed with me and the price was the same I had paid originaly. He said that was not true. That nobody had called me. He thouhgt I was liying and said ok mam your ticket will stay the same when you booked originaly. At that moment I lost trust in your booking site.

Date of experience: April 18, 2022
Meir B. LookByFare Rep
over a year old

Dear Louise,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your dissatisfaction. We tried to contact you via the contact number provided but landed on voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your dissatisfaction resolved. Hence we request you to contact our customer support team@ +1 248 274 7239 or write to us at [email protected] anytime.

Regards,
LookByFare.com

Connecticut
1 review
0 helpful votes
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BAD
May 18, 2022

After I bought my tickets, an attendant called me wanting to charge more. I found it absurd.

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 17, 2022
New York
1 review
0 helpful votes
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Helpful
April 18, 2022

They were a big help when I needed it. I needed a flight pretty quick and they had one for me.

Date of experience: April 17, 2022
Meir B. LookByFare Rep
over a year old

Dear John,

Thank you for the ratings. We’re glad to see that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

North Carolina
1 review
0 helpful votes
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Perfect
April 16, 2022

It's a really good service.
Easy and helpful.
Understanding.

Date of experience: April 16, 2022
Meir B. LookByFare Rep
over a year old

Dear Eusebio,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Guatemala
1 review
0 helpful votes
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Confirmation
April 16, 2022

Very good experience, thank you so much for your service.

Date of experience: April 15, 2022
Meir B. LookByFare Rep
over a year old

Dear Jeferson,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com

Illinois
1 review
0 helpful votes
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1st time user
May 15, 2022

It took a minute to get used to but after a while I was able to book my flights.

Date of experience: April 15, 2022
Florida
1 review
0 helpful votes
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Good experience
April 15, 2022

Good experience by Booking a flight through look by fare

Date of experience: April 15, 2022
Meir B. LookByFare Rep
over a year old

Dear Julian,

Thank you for the ratings. We’re glad to hear that you had a good experience while booking your reservation online.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Regards,
LookByFare.com