On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.
Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...
LookByFare Reviews Summary
LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.
Instant Feedback
We monitor reviews for authenticity
It was professional and seem less when booking and I like the fact where confirmation was done in cause of the payment.
It was very easy. The representative made it quite easy and walked customers through the whole process. Even though it cost a lot
I needed to change my flight date by one day about an hour after I originally booked my ticket and I was able to do that with the help of the representative that assisted me
I ended up paying more and having different day and schedule that what I first bought. They should update the prices.
I used this site to purchase a flight for my birthday and it was definitely easy and worth it.
Response was quick and agent was very helpful. He found another flight for me within the same timeframe as my previous booking
I was able to get a direct and affordable flight and in a short period of time.
If I could give zero stars I would. Booked a flight only for them to tell me it was a standby but if I really wanted to fly it would be almost double the price I was going to pay. 👎🏻👎🏻👎🏻👎🏻
Easy transaction, switched return dates with representatives with no issues, A+
We booked flights to Lincoln, Nebraska from Pittsburgh, PA round trip online. Approximately 30 minutes later, we received a call stating we could not have what we booked as it was "unconfirmed"! In other words, this round trip flight was no longer available unless we paid $300 more! Not only did we have to change round trip flights, but cities and days as well. We have an ill relative near Lincoln, Nebraska and want to fly there not Omaha, Nebraska on different days. The price was exactly the same! We should have received a discount but did NOT! The representative who called was nice, however, he said this was the best he could do. Disappointed with the changes (different city & different travel days at the same price) we need to visit our ill relative.
East directions and great prices, can't beat that anywhere. Thanks again
Scam website Just one India guy answer the phone and trying to Scam you
I was purchase ticket but after that it didn't go through and called me this ticket no longer available with this price and try to give me more expensive
After when I want to do cancel they want charge me a few times
My flight trip never even finalized and then they said they couldn't get those flights for me so since they are the ones that didn't complete flight trip they still charged me a cancellation fee when it was on their end. Not good site to deal with. They contacted me and are trying to resolve this
I bought the ticket online and the conformation says no luggage, and it makea me so mad and i called the customer service and talk to Loura and she helped me to get the correct
conformation with the 2 luggages
I thank so much Loura
Addis
Please cancel this trip
How come you sent me a ticked conformation with no carry on and luggage?
Also the phone number is scam, no one is responding
Cancel this flight
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gretchen,
Thank you for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations.
We will be glad assist you with this matter. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.
We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (248) 274 7239 or write to us at [email protected] anytime.
Regards,
Lookbyfare.com