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LookByFare

3.2

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From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
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8,746 reviews

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California
1 review
0 helpful votes
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Not that great
October 23, 2022

Took forever to find another air flight and had to change flights due to no longer being room

Date of experience: September 22, 2022
Guatemala
1 review
0 helpful votes
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Mi experiencia fue buena
September 23, 2022

Mi experiencia fue muy buena con esta agencia, me sentí muy halagada con su atención y rápida atención

Date of experience: September 22, 2022
Illinois
1 review
0 helpful votes
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Buen servicio al cliente
September 22, 2022

La verdad muy bien servicio al cliente me gusto ahora solo espero que para el día del vuelo todo esté bien

Date of experience: September 22, 2022
New York
1 review
0 helpful votes
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They was charged different price
September 21, 2022

They give me back the money was they over charge me

Date of experience: September 21, 2022
Kenya
1 review
0 helpful votes
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Refund on erroneous deduction
September 20, 2022

My Telephone conversation with Tom, he assured me that the extra USD 70 deducted from my account was to be refunded. Till now I have not seen it.

Date of experience: September 20, 2022
Florida
1 review
2 helpful votes
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STAY AWAY HAD TO GET ATTORNEY INVOLVED
October 19, 2022

These folks are an absolute sham of a business. I spoke with a rep by the name of Vinny who called after I booked my flight saying she can provide me with a better flight with Delta. Said I would have to pay an additional $368. Did it, everything seem smooth UNTIL the following day! They called back because the ball was dropped on their in and needed my card info AGAIN! That was alarming…of course I'm upset because they're ruining an experience and a vacation I'm planning for my lady. So I finally get to the most incompetent supervisor on the face of the earth that completely wasted my time. No integrity and no accountability. So finally we get the booking complete and my seats were supposedly already assigned as discussed with Vinny. Get the confirmation and of course no seat assignments. Call back get the run around of course. No accountability again and then they have the audacity to tell me to CALM DOWN! No I'm not going to calm down this has been the booking from HELL! I called my attorney because they have to be held accountable. He's involved now so lord help them. I will NEVER BOOK WITH THESE INCOMPETENT IDIOTS AGAIN IN LIFE!

Date of experience: September 19, 2022
Mexico
1 review
0 helpful votes
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Online buy
October 19, 2022

The site was a little slow but ended up getting the flight which was good.

Date of experience: September 19, 2022
Colorado
1 review
0 helpful votes
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Good deal
September 18, 2022

Everything worked out. We got a call about luggage weight and we were concerned. The agent helped sort it out and we came to an agreement. I've never been called back after booking a trip about my luggage weight

Date of experience: September 18, 2022
Ohio
1 review
3 helpful votes
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Dishonest practices
October 18, 2022
Updated review

After I confirmed my flight with the price, I got a phone call saying the price was not correct and that the price was 500.00 dollars more and that a carry on bag was not included. She stated that AA did not update the web site. She was trying to price gouge. I have the original confirmed flight so she was using dishonest sales practices. I ended up disconnecting the call. I will not use this web site again.

Date of experience: September 18, 2022
Meir B. LookByFare Rep
over a year old

Dear Margaret,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your dissatisfaction. We tried to contact you via the contact number provided but landed on voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your dissatisfaction resolved. Hence we request you to contact our customer support team@ +1 248 274 7239 or write to us at [email protected] anytime.

Regards,
Lookbyfare.com


Great, easy to use
September 17, 2022
Previous review

Great, easy to use

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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Awesome
September 17, 2022

Excellent in every way! Got me a super cheap deal and the process was very simple

Date of experience: September 17, 2022
California
1 review
0 helpful votes
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Great deal
September 16, 2022

Looking for a good deal and came across their site which offer a good deal… will review again after my travel… crossing my fingers

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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Ok
September 15, 2022

It was decent and was very understanding on my price range

Date of experience: September 14, 2022
Missouri
1 review
0 helpful votes
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Very helpful
September 15, 2022

Helped me get a great booking at a good price. Worked hard to find me a decent fare.

Date of experience: September 14, 2022
Colorado
1 review
0 helpful votes
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Tickets?
October 14, 2022

I received the confirmation but have not received the e-tickets yet.

Date of experience: September 14, 2022
Pennsylvania
1 review
0 helpful votes
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Meir
October 14, 2022

I originally bought 2 ticket online after the fact to pay additional l 200 The company reach out and they gave a partial refund with the travel voucher that had me resolve this situation. I am very satisfied with the service given by the company and will definitely book with them again.

Date of experience: September 13, 2022
Meir B. LookByFare Rep
over a year old

Dear Adeline,

Your experience is of utmost importance to us and we regret our experience wasn't seamless.

We have located your reservation details based on the information you provided and will be glad to assist you with your dissatisfaction. We tried to contact you via the contact number provided but landed on voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your dissatisfaction resolved. Hence we request you to reply to contact our customer support team@ +1 248 274 7239 or write to us at [email protected] anytime.

Regards,
Lookbyfare.com

Texas
1 review
0 helpful votes
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Easy and helpful
September 14, 2022

Fine and the workers were helpful as well as the website being simple

Date of experience: September 13, 2022
South Carolina
1 review
0 helpful votes
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Low prices
September 13, 2022

This was a last week flight and comparing lookbyfare price for a round trip flight costing only $140.00 to all the other websites which had listings from $300-$400... Id say i got a good deal

Date of experience: September 13, 2022
Florida
1 review
0 helpful votes
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Great!
September 13, 2022

Very prompt. Person called me quickly to confirm and she was really nice!

Date of experience: September 12, 2022
Canada
2 reviews
0 helpful votes
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OK
October 12, 2022

I use this Agency for the first time, but they acted professional and with integrity. Thanks

Date of experience: September 11, 2022
Minnesota
1 review
0 helpful votes
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Easy to use
September 10, 2022

Everything is explained correctly and with many options for your needs

Date of experience: September 10, 2022