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LookByFare

3.2

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From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
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8,746 reviews

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Michigan
1 review
0 helpful votes
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June experience
June 7, 2023

Easy to use site with multiple offerings for flights, times and airports

Date of experience: June 7, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Ann,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Mississippi
1 review
0 helpful votes
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Great
June 7, 2023

It was a good experience nice prices will use it again on the future

Date of experience: June 7, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Raymond,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Canada
1 review
1 helpful vote
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Last minute booking
June 6, 2023

We are travellers from Australia. Air Canada canceled our flight at midnight. We only had a short time to rebook something with another airline. Not knowing anything about canadas airline companies, the site was quick and easy to use. With in minutes we were on a flight for the date and time that suited us. The price was the same as air Canada and service on the flight excellent. I would recommend this service to anyone.

Date of experience: June 6, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Hilda,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Pennsylvania
1 review
0 helpful votes
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Nice price!
June 6, 2023

I have found no problem so far, the tickets price is incredible. Thank you very much

Date of experience: June 6, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Iliana,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Arizona
2 reviews
0 helpful votes
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Cheap
June 6, 2023

Good site, works fast and got me cheap tickets. I would recommend checking it out if u needs flights in a pinch.

Date of experience: June 5, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Mitchell,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Jamaica
1 review
0 helpful votes
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Great customer service
June 6, 2023

Overall, I have had a positive experience with your company

Date of experience: June 5, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Tweety,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Canada
1 review
0 helpful votes
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Tickets
June 5, 2023

It was easy to book my ticket thanks.i usually have to phone and make sure that it was done right

Date of experience: June 5, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Valerie,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Minnesota
2 reviews
0 helpful votes
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5 star
June 4, 2023

All good and I'm glad to know you guys, I'll be booking for flight soon.

Date of experience: June 3, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Tufaha,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Ohio
1 review
0 helpful votes
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Excellent service
June 3, 2023

The booking was easy and fast i will recommend to anyone.Also the prices are very reasonable I'm very happy customer.

Date of experience: June 3, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Henry,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Canada
1 review
0 helpful votes
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Good
June 3, 2023

Good experience thank you very much appreciate it,

Date of experience: June 3, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Abdullahi,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Montana
1 review
0 helpful votes
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5 stars
June 2, 2023

It was easy to to everything. Then I found out I needed another passenger so I called and Frank answered and he made it easy to get another flight

Date of experience: June 2, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Preston,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service and while talking with Frank. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Florida
1 review
0 helpful votes
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Booking
May 31, 2023

It was a good experience but was confusing when I thought I had to pick a seat. I realized that it was extra cost

Date of experience: May 30, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Roderick,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Pennsylvania
1 review
0 helpful votes
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I was told the tickets were basic economy so they couldn't get them for me. They got the same tickets with other perks to make them a very good deal.

Date of experience: May 28, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear John,

Thanks for your review. We appreciate you taking the time to share your feedback. We aim to provide the best possible experience to our customers, but we're sorry that your experience was just average.

Please let us know if there's anything else we can do to improve our service. Share your suggestions at [email protected]. We would love to hear your feedback so that we can use your valuable feedback to deliver an even better experience next time.

Regards,
Lookbyfare.com


Gave me great option and saved me money
May 18, 2023
Previous review

Gave me great option and saved me money

Date of experience: May 18, 2023
Florida
1 review
0 helpful votes
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Very helpful
May 27, 2023

I am not very savvy with computers but was made very easy for me to use thank you

Date of experience: May 27, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Deborah,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Montana
1 review
0 helpful votes
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Flights
May 25, 2023

My wife booked the tickets. She said it was fast and easy and happily surprised with the prices

Date of experience: May 25, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Aleksi,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Florida
1 review
0 helpful votes
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Responsive and friendly service
May 25, 2023

Had a small issue but CS was quick to respond and help.

Date of experience: May 25, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Cathy,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Oklahoma
2 reviews
0 helpful votes
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Good job
May 23, 2023

They got me the flight I needed. Good job guys even changed my dates to fit the time I needed to fly

Date of experience: May 23, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Rodriquez,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Maine
1 review
0 helpful votes
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FANTASTIC!
May 23, 2023

This site is so easy to navigate and use! And the prices beat every other website! I will definitely be using Look by Fare from now on!

Date of experience: May 23, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Judith,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Alabama
1 review
0 helpful votes
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Great
May 22, 2023

Quick n easy with a great price I heard alot of good things about look by fare so I decided to try them

Date of experience: May 22, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Larry,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our services. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Texas
1 review
0 helpful votes
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Adam was not willing to help, very short tempered, was rude and would not listen to my questions or concerns. He also lied to me. Very unprofessional!

Date of experience: May 20, 2023
O.R.M. T. — LookByFare Rep
over a year old

Dear Margaret,

Thanks for sharing your feedback and bringing this issue to our attention. We apologize that your experience didn’t match your expectations. We set a high standard for ourselves, and we’re sorry to hear this was not met when you booked your reservation with our team. We are looking into this issue and will do everything within our means to resolve this soon.

We have located your reservation details based on your provided information and will gladly assist you with your request. We tried to contact you via the contact number provided but landed on a voicemail. We have left you a detailed voicemail that you may refer to and contact us.

We intend to get your queries resolved at the earliest. Hence, we request you to contact our customer support line@ +1 (248) 274 7239 or write to us at [email protected] anytime.

Regards,
Lookbyfare.com