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LookByFare

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
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8,746 reviews

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Louisiana
1 review
0 helpful votes
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Irritated
September 22, 2023

Could not make a change within 24 hours without being penalized.

Date of experience: August 23, 2023
Florida
1 review
0 helpful votes
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Amazing prices
August 23, 2023

Can't complain I had a very good experience, amazing prices, customer service is very help full. I recommend it to everyone.

Date of experience: August 23, 2023
New York
1 review
0 helpful votes
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The customer service rep
September 22, 2023

The customer service rep was very rude and when I asked about my refund and told him I found a strange that something will take 2 to 3 weeks to get back. He said well that is all policy and then went off to be rude and start yelling at me. You are supposed to be a major company major companies take 3 to 5 business days to return your money as I repeated to him on the phone he continuously started to get rude and yell. This will be the first and last time I use a third-party to book anything Very disappointment and they have to do better with a customer reps also and when I ask for a manager, he even got more rude and told me one was not available to call back and they will be available never again will I use a third-party to purchase any thing of any kind?

Date of experience: August 23, 2023
Utah
1 review
0 helpful votes
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Still would like to see less add-ons on website - simplify

Date of experience: August 23, 2023

All seats unavailable, too many add-ons
September 22, 2023
Previous review

All seats unavailable, too many add-ons

Date of experience: August 23, 2023
Nevada
1 review
0 helpful votes
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Trip to ME
August 23, 2023

Pleasant and cheapest flights needed for trip. Great experience.

Date of experience: August 23, 2023
Oregon
1 review
0 helpful votes
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Booking
August 23, 2023

I haven't received my tickets yet. And I can't write the review at this time

Date of experience: August 23, 2023
Ohio
1 review
0 helpful votes
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My experience was good
August 23, 2023

Look by fare has always shown the lowest prices for our trips

Date of experience: August 22, 2023
Mexico
1 review
0 helpful votes
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It was easy and I was able to compare prices with different airline companies.

Date of experience: August 22, 2023
Pennsylvania
1 review
0 helpful votes
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Good service.
August 22, 2023

It was easy. East to book and fast respond Thank you very much

Date of experience: August 22, 2023
New York
2 reviews
0 helpful votes
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Good Service.
August 21, 2023

Thanks for your help and serves, the responding was very fast and helpful.

Date of experience: August 21, 2023
Hawaii
1 review
0 helpful votes
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Why?
August 21, 2023

I paid $ 20 extra for a specific seat which wasn't the seat at all. Why even offer the service up charge then change it at the gate but overall my son is home on short notice thank you.

Date of experience: August 20, 2023
Virginia
1 review
0 helpful votes
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Good service
August 21, 2023

Excelente servicio, facil de usar, las mejores oferta, confiable y siempre atentos

Date of experience: August 20, 2023
Honduras
1 review
0 helpful votes
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Sorry no good you service
September 20, 2023

Need professional staff to attend same of they don't have effectively efficient sorry for this information

LookByFare attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2023
Canada
1 review
0 helpful votes
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Not bad
August 21, 2023

Everything is good except for ridiculous price for a carry on

Date of experience: August 20, 2023
Canada
1 review
0 helpful votes
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Booking was good
August 20, 2023

Good. Helpful. Needed to call to clarify bags and check-in.

Date of experience: August 20, 2023
New York
1 review
0 helpful votes
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Highly recommended
August 20, 2023

Very simple & easy to book the flight.
Excellent support service

Date of experience: August 19, 2023
DO
1 review
0 helpful votes
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Very easy and self explanatory
August 19, 2023

Mucha fácil de usar, es una página muy bien estructurada y con instrucciones muy fáciles de seguir.

Date of experience: August 19, 2023
Texas
1 review
0 helpful votes
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Nice travel
August 19, 2023

Easy and accurate. Fast service. I have to travel at last minute and I found a a good fare flight ticket.

Date of experience: August 18, 2023
North Carolina
1 review
0 helpful votes
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Great
August 19, 2023

Easy to navigate. I think it is a wonderful site to use.

Date of experience: August 18, 2023
Georgia
1 review
0 helpful votes
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Great.
August 18, 2023

It was a good experience overall and i appreciated the last minute flight for such a decent price.

Date of experience: August 18, 2023