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From the business
Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.
Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...
LookByFare Reviews Summary
LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 9th among Travel Agency sites.
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It was very easy and the fares were reasonable
They offered a lot of options
I booked a flight on 9/20/23. An agent called to report the price had increased by $103. I paid the fee because the flight was needed for the very next day. Within an hour or two I read on the website that you may cancel your flight if the price increased. By 10/11/23 my money was refunded as I decided to cancel the reservation.
At first I made a booking for a flight at a good price and as I did the payment and submitted the final info for the confirmation the booking just disappeared along with the price of that specific flight. I started over again just to find the exact flight was now all of the sudden $70 more expensive. Within 5min a change? I went ahead and made the booking again and received the Reference email. A while later I was contacted by an agent saying they made a mistake and didn't add the taxes and fees in that amount and that they will be swiping my card for a larger amount of $60 more again. I was not to happy and said they can cancel the booking I will book the flight directly through the air service. Quick quick the agent stopped me and said he will see what he can do and speak to his supervisor. Now all of the sudden I got a discount coupon that would allow me to still get my booking at the price i booked it.
Wasn't to impressed with this as every-time the price just went up and up with an excuse everytime.
Non the less I received my confirmation. Will see if everything was done correctly for me to fly in Nov. Hopefully no more suprises.
I will let them know, perfect. Wanna cooperate with you in any time
Whitney fixed my problem & I received my E ticket all in one phone call. She was courteous, well spoken & professional throughout our whole conversation.
Easy to book, hope to use again in the future. User friendly
So far so good so far so good great job I'll use you're website next time
I made a reservation and they called me to tell that the price is changed it went up from 340$ to 700$ this is stealing so I canceled
I think I have to pay extra now for luggage, which I did not have to do during my flight to get here. I am not actually happy about my booking.
Bought the ticket and less than two hours I got the confirmation code
It was great they the representative was really helpful
It was great easy an the customer service was great it's cheaper than others
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members