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LookByFare

3.2

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From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
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LookByFare Reviews Summary

LookByFare has a rating of 3.2 stars from 2,277 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 8th among Travel Agency sites.

service
41
value
28
shipping
17
returns
21
quality
70
This company does not typically respond to reviews

Instant Feedback

8,746 reviews

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Maryland
2 reviews
0 helpful votes
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Cheapest
December 26, 2023

I called the other travel agency and they quoted a price and a time that didn't fit my budget. So I looked around with LookByFare and I got the right times and it was 200 dollars cheaper. It doesn't alway pay to call.

Date of experience: December 25, 2023
Oklahoma
1 review
0 helpful votes
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Fast and easy
December 25, 2023

Good price. I would shop here again for flights. Very happy.

Date of experience: December 24, 2023
Canada
1 review
0 helpful votes
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Lookbyfare brings true happiness
December 24, 2023

Easy and agent is very knowledgable when I called to ask questions, he assured everything was fine for purchasing a ticket for my son out of province to arrive home on time with very little identification.

Date of experience: December 24, 2023
Florida
1 review
0 helpful votes
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Excelente
December 24, 2023

Excelente aerolínea ya había sido recomendada por un familiar

Date of experience: December 23, 2023
California
1 review
0 helpful votes
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Good deal travel website
December 23, 2023

Although it took longer than normal to get the confirmation we got it

Date of experience: December 23, 2023
Georgia
1 review
0 helpful votes
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Really good price and help
December 23, 2023

Is my first time but is really good prices and fast help

Date of experience: December 23, 2023
Illinois
1 review
0 helpful votes
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Very Good
December 23, 2023

Thanks it's was easy fast and most importantly, affordable

Date of experience: December 22, 2023
Florida
2 reviews
0 helpful votes
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Na
December 30, 2023

Not gonna lie, it's a little bit stressful waiting for the confirmation.

Date of experience: December 22, 2023
Texas
1 review
0 helpful votes
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Mmm no muy rápido
December 22, 2023

Mmm muy lento me ah costado será xq no se pero igual estoy intentando

Date of experience: December 21, 2023
Iowa
1 review
0 helpful votes
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Excellent follow-up!
December 21, 2023

Received a call immediately offering non-stop flights for the round trip. The caller noticed that we would likely have issues with catching a connecting flighton the outbound trip so was able to get us the non-stop flights for the same price and departure times. Excellent work!

Date of experience: December 21, 2023
Illinois
1 review
0 helpful votes
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Customer Service
December 21, 2023
Updated review

Wade was very helpful, patient and kind with helping me get seating for my daughter and e confirmation ticket- overall good service.

Date of experience: December 21, 2023

So far so good
December 20, 2023
Previous review

So far so good

Date of experience: December 12, 2023
New York
1 review
0 helpful votes
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Great service
December 28, 2023

They took their time to communicate with me and help resolve my issues

Date of experience: December 20, 2023
Missouri
1 review
0 helpful votes
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Good service
December 21, 2023

Good service.fear price. Easy set up thank you so much

Date of experience: December 20, 2023
Wisconsin
1 review
0 helpful votes
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It was very easy to do
December 21, 2023

Was able to find what I was looking for for the price most reasonable

Date of experience: December 20, 2023
New York
1 review
0 helpful votes
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YOUR CUSTOMER SERVICE REPS
January 13, 2024

YOUR CUSTOMER SERVICE REPRESENTATIVES ARE SO RUDE ‼...I called 2 separate times and was met with attitude for trying to correct something that you all messed up on. My birthdate was incorrect and I was listed as a child on my ticket. I went to look at the screenshot I took when I originally did the booking and it was correct...so someone on your end messed up. When I called about it I was told it was fixed etc the first time and then the second time I called the lady told me to fix it with the airline...they charge $75...so I should pay $75 for something you all messed up on? That doesn't make any sense to me if I didn't make a mistake on my end. The only reason I gave 2 stars and not 1 is because I enjoyed the fact that the price was cheaper.

Date of experience: December 20, 2023
O.R.M. T. LookByFare Rep
over a year old

Dear Ms. Fisher,

Thank you for sharing your feedback and bringing this matter to our attention. We apologize that your experience didn’t match your expectations.

We are looking into your feedback and would be required to interact with you via email or phone to resolve this soon. We have located your reservation details based on your provided information and tried to contact you today but landed on voicemail on both the numbers. We have left you detailed voicemails that you may refer to and contact us.

We would like to resolve this matter for you at the earliest. Hence, we request you to contact us via phone@ +1 (248) 274 7239 or via email to [email protected] with your perspective and/or desired resolution.

Regards,
Lookbyfare.com

Florida
1 review
0 helpful votes
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Great
December 20, 2023
Updated review

My problem was resolved really fast.
Amazing team.

Date of experience: December 20, 2023

Horrible service and you guys still owes $396 from...
January 12, 2024
Previous review

Horrible service and you guys still owes $396 from a different flight

Date of experience: December 20, 2023
Canada
1 review
0 helpful votes
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Easy ang hassle free
December 20, 2023

My experiences in booking my ticket was excellent and got it for a reasonable price

Date of experience: December 20, 2023
Illinois
1 review
0 helpful votes
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Fast
December 20, 2023

Experience was reliable and easy. I think I would use this site in the future.

Date of experience: December 19, 2023
Illinois
1 review
0 helpful votes
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Good
December 20, 2023

It was a great experience, they had good customer service and the booking was fast

Date of experience: December 19, 2023
Kansas
1 review
0 helpful votes
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Quick and easy
December 19, 2023

Really good deals on flights and was quick and easy to get a flight booked.

Date of experience: December 19, 2023