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LolliCouture

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 37th among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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Texas
1 review
1 helpful vote
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First time customer
November 4, 2015

I,'ll only give 4* because the one piece clothes I order was not what I expected to be. But I guess I dont know the fabric difference. Othen than that I did like the condition of my items.the time it took to delivery. I would say I Will order again. Afcours if my husband lent me the credit car. Lol

Date of experience: October 31, 2015
Washington
1 review
0 helpful votes
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The not knowing
November 4, 2015

Once I made the order, it didn't tell me when the items would ship or when to expect delivery.

Date of experience: October 31, 2015
Texas
1 review
1 helpful vote
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Don't waste your $26 on 2-Shipping it's a sham. You won't get your purchase on time. They don't warn you of "special" items that take longer to receive on their end. I am so disappointed!

Date of experience: October 31, 2015
Florida
1 review
0 helpful votes
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No costume
November 3, 2015

I had ordered my costume for Halloween but it did not arrive.

Date of experience: October 31, 2015
New York
1 review
0 helpful votes
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Satisfied costumer
November 4, 2015

Lollicouture has the best heels ever,, I love shopping here!

Date of experience: October 31, 2015
Florida
1 review
0 helpful votes
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The worst
November 2, 2015

Ordered dress two weeks ago. Still hasn't come. Emailed support, no answer. Wanted the dress for Halloween, but that doesn't look like it's happening.

Date of experience: October 30, 2015
Arkansas
1 review
0 helpful votes
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HORRIBLE
November 2, 2015

Poor quality clothes, horrible customer service, and my clothes were received with DEFECTS! They would not let me return the items or give me a refund, after they requested I sent pictures of the damaged items & per their return policy they are supposed to provide a return shipping label, which they REFUSED to do. They customer service reps are very rude & condescending. I will NEVER do business with them again, and I tell everyone I know not to either. They are clearly internet scammers. They send horrible quality & damaged products, and make it near impossible for you to get a refund.

Date of experience: October 30, 2015
New Jersey
1 review
0 helpful votes
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TERRIBlE SERVICE!
November 2, 2015

Zero stars is more like it! I rush ordered a costume for Halloween and never received my order. I was never informed by Lolli couture that my order was canceled, instead ups sent me an email! I am extremely disappointed with this sites customer service and will never shop here again. Save your time and money this place is $#*!!

Date of experience: October 30, 2015
Illinois
1 review
0 helpful votes
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Very Satisfied
November 2, 2015

My shoes came in the days specified, and it was exactly what I ordered and the shoes looked amazing!

Date of experience: October 30, 2015
Arkansas
1 review
0 helpful votes
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Bad Experience
November 2, 2015

Experience was terrible and customer service Was terrible. I was told on 10/26 that my order would ship on 10/27 to arrive by 10/29. As of the evening of 10/29, it still had not shipped. Customer service offered no resolution and couldn't tell me when it would be shipped and who else could assist me. I needed the item by 10/30. Won't be purchasing again from Lollicouture.

Date of experience: October 30, 2015
Texas
1 review
0 helpful votes
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Awesome product value for price
November 2, 2015

I shop with LolliCouture often, I get great value and product with no hassle- most everything fits well, I've only had one pair of shoes that didn't fit but the price was so low that I gave them as a gift so it all worked out.

Date of experience: October 30, 2015
Oregon
1 review
0 helpful votes
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The shirt never arrived.
November 2, 2015

I was hoping to get it for a halloween costume, i ordered 2 weeks ago. Very very disappointed.

Date of experience: October 30, 2015
Florida
1 review
0 helpful votes
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Lollicouture
November 2, 2015

I had to email the company after one and a half weeks to finally get my product shipped. Emailed them many times and all I got back was a tracking number that showed my order was shipped the day I emailed them.

Date of experience: October 30, 2015
California
1 review
0 helpful votes
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Order not received
November 2, 2015

I ordered my dress on October 21 and I promptly received a confirmation email letting me know that I would get another email when the order has been shipped. It is now October 30th and I have not gotten an email letting me know it has been shipped and I have not received the package. I was hoping to wear the dress for Halloween but now I can't. If I don't receive my purchase I will be formally complaining and expecting a refund. I am still giving 2 stars because the dress was a good price and cute. I also like that I was given an opportunity to rate my experience.

Date of experience: October 30, 2015
Louisiana
1 review
0 helpful votes
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Bad presentation
November 1, 2015

When the jumpsuit arrived there was a hole in the stitching in the front. Not happy about this. Maybe check your merchandise before it's shipped.

Date of experience: October 29, 2015
New York
1 review
0 helpful votes
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Horrible
November 1, 2015

This store, company whatever it is, is horrible the worst customer service I ever received I orders this package on a Friday and paid for express shipping on the following Tuesday I called it was never shipping on Thursday I called still never shipped and Halloween is on Saturday lol mind you I paid 40 something bucks for express shipping. Haha the worst I think this is a scam actually.

Date of experience: October 29, 2015
New Jersey
1 review
0 helpful votes
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Very pleased
November 1, 2015

Great product for an even better price. The jacket is amazing. It arrived
About a week after I ordered it!

Date of experience: October 29, 2015
Georgia
1 review
0 helpful votes
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Poor Quality
November 1, 2015

I wasn't pleased with merchandise quality very cheap material, once received in person didn't look the same as pictured on website.

Date of experience: October 29, 2015
California
1 review
0 helpful votes
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Lolli couture is the biggest scam! I placed an order paid $19.95 for 2-day air shipping on Wednesday the 21st, it is now the 28th ( a week later) and I have still NOT received my package! After reading several other reviews (wish I would have read before I placed my order with this piece of crap company) everyone else has had the same issue with them. How this is legal is beyond me? I have tried calling and emailing several times to ask where my order was and NO RESPONSE, line is always busy or ridiculous wait times. Do your self a favor and NEVER order from Lolli Couture.

Date of experience: October 28, 2015
Mississippi
1 review
0 helpful votes
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My order
October 31, 2015

I still have not received the outfit that I ordered.

Date of experience: October 28, 2015

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4
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