Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of LolliCouture

LolliCouture

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate LolliCouture?
grey stargrey stargrey stargrey stargrey star

LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 37th among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Ashleigh S.
Unfollow Ashleigh S.
Share Review
Report Review

Horrible
December 15, 2015

The lack of communication is terrible and your customer service reps are extremely rude. I will not recommend this company nor will I shop here again

Date of experience: December 12, 2015
Massachusetts
1 review
0 helpful votes
Follow Devin P.
Unfollow Devin P.
Share Review
Report Review

Customer service is a joke
December 15, 2015

I tried to have my order cancelled, they claimed they had no record of an order. Then two days later they told me they found it but couldn't cancel it because it was being processed in the warehouse. How is that my fault?

Date of experience: December 12, 2015
New Jersey
1 review
0 helpful votes
Follow Ashley P.
Unfollow Ashley P.
Share Review
Report Review

Shipping
December 15, 2015

I still haven't received my dress, tracking number shows its been in Compton since the 8th of this month just checked it and it updated for the 12th but still in Compton

Date of experience: December 12, 2015
Canada
1 review
0 helpful votes
Follow Megan H.
Unfollow Megan H.
Share Review
Report Review

Too long
December 15, 2015

If someone is going to order something that could take two weeks or longer, I. E swimsuits, it would be great if you would mention before the purchase that it will take longer depending on your vendors. Now im going to be getting two bathing suits I needed the week that im gone and need them

Date of experience: December 12, 2015
Washington
1 review
0 helpful votes
Follow Josh T.
Unfollow Josh T.
Share Review
Report Review

Shipping
December 15, 2015

Terrible shipping time and bad customer service never buying from here again

Date of experience: December 12, 2015
Arkansas
1 review
0 helpful votes
Follow Starla B.
Unfollow Starla B.
Share Review
Report Review

5
December 15, 2015

It was easy. I was so happy about the price. My twins that are 12 years old wanted them. They will be happy on Christmas.

Date of experience: December 12, 2015
California
1 review
0 helpful votes
Follow Mikayla W.
Unfollow Mikayla W.
Share Review
Report Review

Amazing!
December 15, 2015

Absolutely LOVE what I bought and the price was awesome! Both of my orders came earlier than expected which was also great. I will be doing alot more shopping here with all of the cute products and great prices they offer. (:

Date of experience: December 12, 2015
Florida
1 review
0 helpful votes
Follow Ehren H.
Unfollow Ehren H.
Share Review
Report Review

Poor service
December 15, 2015

I never received a confirmation email. I had to dig really hard to find a tracking number to even track my shipment. Once received, the shoes were the wrong size. The customer service agent that I spoke to want not very knowledgeable nor confident in the information she provided. Then I received an email that my order was on sale, therefore no exchange would be provided and the sale was final. There was no alert of that prior to or at the tone of purchase. I'm now stuck with shoes that don't fit.

Date of experience: December 12, 2015
Illinois
1 review
0 helpful votes
Follow Byron W.
Unfollow Byron W.
Share Review
Report Review

Ugly Sweater
December 14, 2015

Ordered an ugly sweater for a party. Package didn't ship for a full week. Ended up having to buy another sweater from a store. Not a big deal, but just wish shipping had been faster.

Date of experience: December 11, 2015
Michigan
1 review
0 helpful votes
Follow Brenda H.
Unfollow Brenda H.
Share Review
Report Review

Review
December 14, 2015

Easy to order, prices are great and merchandise is great quality

Date of experience: December 11, 2015
Texas
1 review
0 helpful votes
Follow kailyn g.
Unfollow kailyn g.
Share Review
Report Review

My boots
December 14, 2015

It was cool love my tan fringe boots they sent them to the right address it was a good experience

Date of experience: December 11, 2015
California
1 review
0 helpful votes
Follow Nova S.
Unfollow Nova S.
Share Review
Report Review

It's ok
December 14, 2015

I don't like the quality of what I purchased. Definitely a one stop shop :(

Date of experience: December 11, 2015
Indiana
1 review
0 helpful votes
Follow Jerri M.
Unfollow Jerri M.
Share Review
Report Review

Not happy
December 13, 2015

Ordering easy. Cost arm n leg for delivery but still haven't received package. Tried calling but was placed on recorded hold. No one ever answered. Still waiting for merchandise after almost two weeks.

Date of experience: December 10, 2015
Pennsylvania
1 review
0 helpful votes
Follow Marissa H.
Unfollow Marissa H.
Share Review
Report Review

Shoes yes! Tops no
December 13, 2015

Love the shoes I ordered. The tops... eh. 2 are going to have to go back because they don't fit at all whatsoever. 1 I'm keeping just because it's a gift and I hope it fits the person.

Date of experience: December 10, 2015
New York
3 reviews
0 helpful votes
Follow Thomas W.
Unfollow Thomas W.
Share Review
Report Review

Better communication
December 13, 2015

I would have given 5 stars but I had not idea from the company that my order was received or shipped. Better communication would be a great idea. Other than that I found their service very fast.

Date of experience: December 10, 2015
Connecticut
1 review
0 helpful votes
Follow MaryEllen B.
Unfollow MaryEllen B.
Share Review
Report Review

Nice Customer Service!
December 13, 2015

I had no problem placing. My order on your Website. I was happy to
Know you have a toll free number I can call. Wishing Everyone at
Lolli Couture a very Happy, Safe Christmas. Thank you
Sincerely Miss MaryEllen Burke,

Date of experience: December 10, 2015
Alabama
1 review
0 helpful votes
Follow LaToya R.
Unfollow LaToya R.
Share Review
Report Review

Lovely Experience.
December 13, 2015

I had great experience with my purchase received my order in a timely fashion; I am very pleased with my purchase and experience with lloicouture; they come highly recommended.

Date of experience: December 10, 2015
Louisiana
1 review
0 helpful votes
Follow Kylie M.
Unfollow Kylie M.
Share Review
Report Review

Where's my order?
December 13, 2015

I have heard nothing about the status of my order since placing it 2 weeks ago.

Date of experience: December 10, 2015
GB
1 review
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Share Review
Report Review

I ordered some items about a week ago and paid for the express shipping which was expensive for my order still not to have been shipped and arrived yet I cannot get through to anyone and have been trying for 3 days, please don't waste your time or money on this place.

Date of experience: December 10, 2015
AG
1 review
0 helpful votes
Follow LATOYA M.
Unfollow LATOYA M.
Share Review
Report Review

Customer service
December 13, 2015

I made a purchase on November 29th, because I was going on vacation for two weeks. I called every day but I wasn't able to get in contact with anyone. I am very disappointed that I wasn't able to receive my package in time.

Date of experience: December 10, 2015

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4
See all photos