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LolliCouture

3.0

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LolliCouture Reviews Summary

LolliCouture has a rating of 3 stars from 2,772 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LolliCouture most frequently mention good quality, timely manner and fast delivery. LolliCouture ranks 37th among Women's Clothing sites.

service
122
value
106
shipping
136
returns
57
quality
104

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Arizona
2 reviews
0 helpful votes
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Confused
February 26, 2016

I saw an ad for LolliCouture on Instagram and immediately checked out their website, and bought one of their swimsuits. I paid through PayPal and recived a confirmation email from PayPal saying my payment was accepted. However, I never received a confirmation email from LolliCouture themselves, letting me know that my order was received, if it had shipped, tracking information, nothing. It's been a week since I bought the swimsuit, and this survey is the first email I've received regarding anything to do with my purchase. I'm beginning to wonder if I'll receive my order at all.

Date of experience: February 23, 2016
Kentucky
1 review
0 helpful votes
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Terrible
February 26, 2016

Terrible. Was promised I'd receive my order in time for my vacation placed owed on the 9th of February and still not shipped even though I've talked to two customer service reps and both promised it will be here. Will not order again requesting full refund!

Date of experience: February 23, 2016
Illinois
1 review
0 helpful votes
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My wedges
February 26, 2016

I got an email that there where delivered. I am at work but I had someone open them at home and they told me that they look to small and I would need to re-order. I guess I'l see when I get there in about 30min

Date of experience: February 23, 2016
Texas
1 review
0 helpful votes
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LolliCouture
February 26, 2016

I've purchased shoes, boots, sandals, clothing, & more from LolliCouture. A majority of the items ARE FANTASTIC! One clearance shoe had the heel come off & another had the coating peel, but for the price, they were well worth it!

Date of experience: February 23, 2016
Wyoming
1 review
0 helpful votes
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Sizes all wrong!
February 26, 2016

I an 135 pounds 5'7" tall. I am a size 7 which IS a size medium. I cant even get into my new swin suit bottoms. Complete waste of time n money. Oh one of the buttons was off of it before i even opened my package that had no receipt. Very disappointed!

Date of experience: February 23, 2016
California
1 review
0 helpful votes
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Sucks
February 26, 2016

Bad service, rude customer service it's states 5-7 business days but it's been 4 weeks

Date of experience: February 23, 2016
New Jersey
2 reviews
1 helpful vote
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Unsure
February 26, 2016

I have not received my whole order yet, so I can't make a valid review. I ordered 2 swimsuits and received one last week. And the next to the other suit on the memo, someone wrote in backorder... despite being in Stock on the website. No estimated arrival time listed. Hopefully it will arrive soon. It's been approximately a week.

Date of experience: February 23, 2016
Iowa
1 review
0 helpful votes
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Slow shipping
February 26, 2016

Slow shipping. I still have not received my package and the order was placed weeks ago.

Date of experience: February 23, 2016
Ohio
1 review
0 helpful votes
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Never again
February 26, 2016

Experience was horrible. Will not recommend to anyone. Ordered 2 bathing suits both sizes xxl. I wear a size xl but wanted to make sure they fit. They are way too small, can't even get them over my hips. And the company won't exchange them. Your clothing should be true to size.

Date of experience: February 23, 2016
Canada
1 review
0 helpful votes
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I paid, now where's my order
February 25, 2016

I received a receipt from my paypal stating that my order has been paid. However, I have not received anything concerning my order for $72.51 USD. Today is Feb 22 and I still am waiting for confirmation or something from them.

Date of experience: February 22, 2016
Pennsylvania
1 review
0 helpful votes
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Terrible quality!
February 25, 2016

Bought a pair of boots and the eyelet broke before I even got to get them all the way on my foot. I returned them for a replacement pair and it took nearly a month. Same thing happened with the second pair and the hooks broke! Junk! Don't order shoes from this site!

Date of experience: February 22, 2016
District of Columbia
1 review
0 helpful votes
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Poor customer service
February 25, 2016

This company has taken over 2 weeks to provide shipping details or even ship my order. Customer service department is not being helpful either.

Date of experience: February 22, 2016
New Jersey
1 review
0 helpful votes
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Terrible customer service
February 25, 2016

I ordered a dress I really wanted and after I recived a confirmation of Payment the site then gave me the silent treatment no tracking number no delivery date nothing

Date of experience: February 22, 2016
New York
1 review
0 helpful votes
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I purchased to pairs of shoes last night around 8 I called to add items or cancel so that I could get the free shipping HANNA the supervisor stated that she couldn't cancel because it's already been shipped so I asked for the tracking number but she has none I asked to speak to someone over her and she hung up on me! Never again will I shop with them

Date of experience: February 22, 2016
Texas
1 review
0 helpful votes
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Great experience
February 25, 2016

Everything I ordered arrived on time and was good quality!

Date of experience: February 22, 2016
Washington
1 review
0 helpful votes
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Outstanding!
February 25, 2016

The two pairs of shoes I ordered came together in one big package instead of separately, like most places I've ordered from tend to do. My order came in before I knew it too, which was beyond cool!

Date of experience: February 22, 2016
Illinois
1 review
0 helpful votes
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I order cufflinks for my wedding a mo th in advance and paid over night shipping. Here it is 2 weeks past my wedding and I can not get Hold of them still have not received my refund or my merchandise. Is this even a real company?

Date of experience: February 22, 2016
California
1 review
0 helpful votes
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Where is my order?
February 25, 2016

It's been over a week and my items haven't shipped. I emailed but haven't received a response. I'm waiting for them to open to speak with someone today.

Date of experience: February 22, 2016
Georgia
2 reviews
1 helpful vote
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First time customer
February 25, 2016

I placed an order on 2/14. After order was placed funds for purchase were deducted from my account within 24-49 hrs. I have yet to receive tracking information. This is my first purchase from your company and my hope is that I am satisfied with the merchandise because the customer service has been sub standard..

Date of experience: February 22, 2016
Pennsylvania
1 review
0 helpful votes
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Disappointed
February 25, 2016

I Ordered Two Pairs Of Shoes From them One pair of shoes came the other one didn't instead of informing me that a pair of my shoes weren't available they just gave me a refund no email no call or anything

Date of experience: February 22, 2016

From the business

lollicouture is nice site that includes hottest fashion, elegant stylish, cute adorable dress, women's love dress and more.we sale latest fashion and stylish clothing. Find casual top, dressy top, graphic tees, basic tees, tank tops, sweater dress, cardigans, jea...


lollicouture.com
Founded in 2012
Chino, CA
+4
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