Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Lockpickworld.com is a top-rated online store specializing in lock-picking tools and accessories for hobbyists and professionals. They offer a wide range of products, including lock picks, practice locks, electric lock pick guns, and locksmith tools.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The items from this company really works well in teaching beginners how to open locks and veterans to keep brushed up on their skills.
I have made several purchases from LockpickWorld. The selection from various pick manufacturers is great. I am very happy with the shipping time and cost to deliver my item into Canada. I have found Chris and his team communicate well.
Two very big thumbs up.
Angus Cassells.
Hi Angus, Thank you for your kind comments and wonderful 5* review! I will of course make sure that your kind words are passed on to Chris and the rest of the team. Thank you again for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care and best wishes:-)
I've made several purchases from Lockpickworld, ranging from picks to practice locks. The gear has been high quality. More importantly for them, the customer service is fantastic! Looking forward to my next purchase!
Hi Dean, Thank you for taking the time to leave a great review, we are truly touched by your kind comments and delighted you're happy with the products and our customer service - it really means a lot to us. We look forward to assisting you again in the future. It was an absolute pleasure to help you out and I wish you all the best in your lock picking journey:-)
I ordered the praxis kit and was told to expect delivery between April 1st- April 3rd. It's now April 4th and tracking says the carrier is still waiting on the item to be shipped. I've contacted customer support and they replied by sending me my tracking number which I already had, so not very helpful. I can't comment on the product yet but so far working with this company has not been ideal. Orde US-*******
Hi Thomas, Your parcel shipped on April 2nd by DHLGLobalMail and your tracking shows a delivery date of 04/13/2021. We use DHL for the first part of the journey - parcels are then handed over to the USPS for final delivery. Sorry delivery has exceeded the expected delivery date. There are delays within the postal service due to the pandemic and some customers have unfortunately had to wait longer than usual for standard delivery. Because deliveries have been so badly affected by Covid, we are kindly asking our customers to be patient during this difficult time.
I appreciate the delay is stressful and frustrating and can only apologise for any inconvenience caused.
Mr. Dangerfield has created a pretty awesome place for members of the lock picking community to find quality pick sets and practice sets. Lock picking is a great hobby that helps engage the mind to improve thought. And it's a very therapeutic activity.
Dangerfield's LockPickWorld.com offers starter sets, advanced sets, practice locks, and very reasonable shipping. And if you mess up and leave something out of your order you can email him and he'll help you correct it really quickly.
LockPickWorld.com has Great customer service. He also has various methods for saving points to spend on additional purchases. If this is a hobby you might like to dip a tie in before going all in, check out his lockpickworld.com site.
Hello Robert - please forgive me - I've only just noticed that we never replied and thanked you for your wonderful review. Since you've already left the review, I don't think I'll be breaking the rules to ask you to ping me an email and I'll make up for the delayed reply. Thank you so much for taking the time to leave this sparkling review - with a photo too!
I am sorry for me After a week they send my order which is power button and body it's broken why because they are second hand deller they sold a machine which was out of the stock I asked them if you are out of stock cancel my order next day they shipped broken one now I have Wait 30 days for refund and... you be careful they don't have Even a phone numberfor contact them
Hi Armound,
Please be reassured, we are not a second hand seller, we didn't sell you a machine that's out of stock and you don't have to wait 30 days for a refund.
I have already sent you a pre-paid return label and we are sending you a replacement Kronos Kit. Sometimes mistakes happen but we will always make them right.
LockpickWorld.com is your one stop shop. You want to learn about lock picking? Do you wish you had the tools of trade? Needn't look any further, your search is over. Swing by today and unlock your world of possibilities.
Hi Bradley, Thank you for taking the time to leave a great review, we are truly touched by your generous comments and appreciate your support. Best Wishes:-)
I've had such a great experience here. Everything runs smoothly, correctly and the service has been top tier. They've got everything covered and their selection is of great quality. I couldn't say enough so thank you!
Hi Joshua, Thank you for taking the time to rate us 5*'s. It is brilliant to read such a glowing review of our company and to know you're happy with our service. I will make sure your kind words are passed on to the team. Thanks again and Best Wishes:-)
I just spent $100 worth of products on this website about weeks ago, I purchased 2 Jigglers, Tension wrench, and a lock. Still no shipping or a response. Please I hope this not a scam I have been waiting and I am running out of patience
Hello Matthew
Sorry to hear you're frustrateed and haven't received your goods. We're certainly not a scam and have been trading online for nearly 20 years. Can I ask you what email address you've messaged, and could you give me your order number so I can look into this? Whatever's happened we'll make sure you get your goods and arrange some kind of discount code by way of compensation.
Get me the information I requested and we'll look into this immediately.
LockPickWorld
This lock pick set is great for everyone. I "picked up" the basic of lock picking right away from it. I've got my picking times down to about three seconds, and only I've had this set for three days! It's a great set, because it has both beginner and advanced tools. I doubt I will need to buy another pair of lock picks ever again (but I might buy more stuff from Lock Pick World because I like lock picking so much).
Also, the customer service team was exceptionally good. My dad originally ordered this set for me for Christmas. Sadly, it hadn't arrived by then. My dad contacted customer service (a rep named Gayle) and it was explained to him that LockPick World had contracted with a third party for shipping, and that the third party shipper had screwed up. It was very refreshing that Gayle was so transparent and honest. But instead of just saying "Sorry, too bad," they shipped another one out ASAP. It got here after Christmas but in time for my birthday. And then ironically the second one also arrived! Gayle said we should keep both, and give one to a friend. It turned out to be my favorite birthday present!
Thank you Gayle and the whole Lock Pick World for an awesome present!
Hi Tate & Lincoln, Thank you so much for your lovely 5* review and all the kind things you said about Lock Pick World and me - It really made my day
I’m so happy you are enjoying your Lock Picking Set and having lots of fun with it. Wow, the fact you can pick locks in 3 second, is fantastic. Your Dad also told me you can do it with your eyes shut - you really are super skilled.
You look like a true professional in the picture - also I love your little dog btw - what a cutie.
Keep up the practice and if you need any help or advice, please contact us - we’re always here to help.
Take Care and Best Wishes:-) Gayle
This review was originally posted on 10 JAN. It was edited on 18 JAN after the issues I experienced were addressed to my satisfaction.
I ordered a high-end Micropick Elite set from their website on DEC 2 (approx $200). It was to be a Christmas gift. My credit card was charged immediately but as of 10 JAN the order hadn't arrived. Their only method of contact is via email. I had been communicating with them about a previous, less expensive order. When I inquired about this order, they stopped responding to all my emails.
The day after I posted this review I was contacted by a customer service rep, and by the owner. Both were courteous and apologetic about the issues I experienced. My order was immediately fulfilled and the shipping charge was refunded. The items are of good quality and met my expectations.
Hello Dave - Your order is on it's way to you. There have been some problems replying to emails simply due to the time of year and the delays reported by all major couriers - which is out of our hands, but has meant a backlog of customer messages. We have a team of four people working on this. I checked your ticket and see it has been replied to over the weekend. Should you not want the item once it arrives, let us know and we'll provide an RMA so you can return it free of charge for a refund. We have also refunded your shipping costs due to the delay. I do understand how frustrating these things are, and offer my sincere apologies. But we deal with hundreds of orders every day, and occasionally delays will occur. We've been trading online for nearly 20 years, in that time there will be reports of delays and problems on various review sites - you'll get that with any business - but nearly three quarters of a million customers got their items on time and are very happy. Send me an email if you wish to discuss this further. I am the owner and your reply will come directly to me.
I also note that you have bought from us twice before, encountered no problems and chose to return the items. I certainly wouldn't make a third purchase from a 'shady business'
Love the product and it works great! Customer service is top notch. Would definitely buy from this company again.
Hi Angela, I am delighted you are happy with our customer service and that you love the Padlock PIck- it's always great to hear such positive feed back, so thank you.
I wish you and your family a very Merry Christmas.
Take Care and best wishes:-)
LockpickWorld is a very serious company, very customer friendly (free loyalty points program). The communication is great (I received an email for each step of my order so I know what is in progress). The delivery took quite a time but I am not in the US but in Europe, it was during the confinement due to covid19, and LockpickWorld is just the seller, not the haulage contractor.
Hi Ryan, Thank you for your kind words and 5* review - it means a lot to us. If you ever need any advice or useful tips, you know where we are - just drop us an email and we'll get back to you.
Thanks again and best wishes to you:-)
Bought a manual lock pick gun from them... shipping was quick and the company stayed in contact which in this day and age is important. I've been a victim of fraud more than once so doing things online can be a little tense. No problem here!
Hi Ryan, Thank you so much for this 5* review. I am delighted you were happy with our service. We like to stay in contact with our customers and will always resolve any problems should they arise. Thanks again for the great comments and look forward to hearing from you again. Best wishes
I recently purchased the Beginners Lock Pick Set and am I ever glad I did. I have found myself a challenging new hobby. Just a wonderful company as well. The book that was included is fabulous. I am learning all about how locks work first then I will tackle the variety of really well made locks and quality supplies that come in the kit. The staff I have dealt with have been more than happy to help with anything I need as well. I highly recommend them.
Hi Irene, Thank you for taking the time to leave a great review. W e are truly touched by your kind words and I am so glad you are enjoying this fascinating hobby. If you ever need any tips or advice, please fell free to email us, we're always here to help. I wish you all the best in your lock picking journey and look forward to hearing from you again in the future. Best wishes.
I was inspired to buy this after my partner and I locked our keys in the garage, at the same time. :( I can't imagine i'll be needing to pick too many locks in the future, but if i do, LockPickWorld's 01 Challenge box will have me ready! I opted to buy the book which is nice because i can just pull it out whenever for reference: it does a surprisingly good job of explaining the finesse needed for lock picking. Obviously, the videos online are easier to understand, but still, the book was well written. I wouldn't say it's a necessary purchase. I didn't realize how many picks I would be getting, so I was quite delighted at that, I already have favorites! It was cool to experiment with the different styles, and helpful at creating a fundamental understanding of what was happening within the lock as well. Im very excited to master my skills and get the next level difficulty of practice locks. If nothing else, its fun to fidget with while watching tv or riding in the car, like a brain teaser with a practical purpose!
After recieving my Praxis picks three of the picks where slightly bowed after contacting customer service they apologized fir the matter and immediately resent a replacement set expedited shipping. That is top notch support. Not only they offer a wide range of picks they stand 100% behind their products and place customer satisfaction as a high priority. You cant place a price on that. Great company!
Hi Moses, Thank you for taking the time to leave a great review, we are truly touched by your generous comments. If there are any issues we always aim to put it right, so it was a pleasure to send you another Praxis Set. I will of course make sure that your kind words are passed on to the rest of our team. Take care and all the best.
Love this website. It has everything you could want and need in the lock picking sport. Expect a slight delay for shipping. Other then that, they are fantastic. Definitely expect a delayed arrival though. Would be 5 stars if not such a long wait.
I bought a Lock Pick Set Beginners Box for my husband as an anniversary gift just 2 weeks before the date. After a week I was a little concerned about whether it would arrive in time and sent an inquiry to check-in. The staff at Lockpick World responded to my email very quickly with an update. The kit arrived in time and was well packaged in a sturdy and discrete box. The kit itself is very high quality! The pick set is stainless steel (some other kits I researched actually use brass) with a great variety of picks. The see-through training locks are very solid.
10/10 would buy again!
Cindy B.
I really like to by from Lockpickworld.com they have very fast shipping very strong service. I have bought several set's and they got here real fast and very good quality feels good in your hands GREAT STUFF
Answer: We ship to Croatia, deliveries usually take 5-14 days to arrive. You will receive an automated shipping notification with tracking number once dispatched.
Answer: Hi Stephen, Unfortunately, out third party fraud checking system flagged the transaction as fraudulent, so we have no choice but to refund you. Sorry for any inconvenience caused.
Answer: Hello - we have four Customer Service agents including two who work weekends. During busy times, there might be some delays of a few days, but we're constantly working to shorten these times. But we've been trading nearly twenty years and without good customer service, I doubt that would be the case.
Answer: If you can find items that are better priced elsewhere, speak to us. We're always willing to offer the best service possible.
Lock Pick World is North America's premier lock picking tool and advice website, with decades of experience supplying quality lock picking tools and advice. We are known for our exceptional customer service, innovation, and aftercare, your experience with us doesn't stop after you've made a purchase, we're here for your lock picking journey to answer questions and offer advice should you require it.


Hi Ricky, Thank you very much for the 5* review, it means a lot to us when people appreciate what we do and how much it means to us to provide good quality products and learning experience. We can’t thank you enough. Best wishes