On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The process was quick, helpful and the end product was awesome!
This website came to me at the right time. I have been struggling to re-write my resume not knowing what employeer are really looking for. Thank you!
You are very welcome, we truly appreciate the amazing feedback! Happy customers make our days brighter, Tina.
It was easy to use so far. The only thing I would change is making the pricing more transparent before everyone goes through the timeliness of putting this together. You guys have a fair reasonable price, so no need to hide.
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Melissa.
I was surprise of how efficient the system was. I had my resume done in mater of minutes.
Thank you for sharing your satisfaction with us, Jose.
You helped me write a professional looking resume. Thank you
You are most welcome, we are always here to help whenever you need us, Evana.
I thought it would imput what I had already typed however its seems to be a good system
We appreciate you taking the time to write this review, Issac. Your feedback will help us provide an even better experience for our customers. Please let us know if there’s anything we can help with.
Very easy to use, neat layout, excellent amount of choice and simple to use
Thanks for the awesome review and for letting us know how easy it was to create your new resume, Jacob.
Typing into the resume format, the format made numerous errors causing me to have to re-type over and over. Lost time.
Hi Karen,
We regret to hear that you ran into some difficulties with our builder. We are always open to suggestions on ways we can improve our product and appreciate your feedback!
Provide multiple choice of skill and ability for clients that save a lot of time
We truly appreciate your kind words, happy customers always make our days brighter, Andy.
It was a very fun experience and helped me with the many problems that I'm having with computer errors.
Hi James,
Thank you for sharing your positive experience with us! We wish you the best in your search!
Very easy to use and I finally got all the information on one page! I was unable to navigate how to do that before!
We appreciate you taking the time to write this review, Dorothy. Your feedback will help us provide an even better experience for our customers. Please let us know if there’s anything we can help with.
I'm not a native english guy, so I found very useful the multiple hints the service make you available on the fly during both english resume and colver letter writing
Cover letter templates could be enhanced.
Claudio, we are glad it eas easy to use with English not being your first language.
I love the help with cover letter and finding the words to express and describe my job position.
We love hearing how helpful it was for your Candice.
Went from free to pay, I need a job to pay this $#*!
Hi Tammy,
If we may clarify, the basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
I love the way the resume builder puts into words what I cannot in order to describe my work experience!
That's great to hear, Michael. Please know that we also provide plenty of learning material on the website to help you out in lots of different ways, like guides and tips on how to build a new professional resume and cover letter.
Overall very good. I have used the service many times
Thank you for being one of our loyal customers, Brennan! We appreciate the positive feedback!
I would have never thought to put together a cover letter that great. Thank you so much.
You are very welcome, Toni! We’re happy to help.
For Canadian clients, the jobs posted should be Canadian.
We appreciate you taking the time to write this review, Joe. Your feedback will help us provide an even better experience for our customers locate on Canada. Please let us know if there’s anything we can help with.
Great service, love this resume builder. I use them every time I need to update my resume.
Denise Graves
Oklahoma City, OK
Thank you for trusting us with your new resume, Denise.
Really easy to use and i loved the recommendations
Thank you for sharing the love, Parker. It’s awesome to know how pleased you are with how your resume turned out. We’re happy to help!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That’s what we like to hear, we’re always here to help with your resume or cover letter whenever you need us, Star.