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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Great experience and my go to website for resume updating.
Excellent service but would have preferred pricing to be up front.
We’ve taken note of your feedback and it’s much appreciated, Jordana. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
I was double charged and i cancelled the subscription, but no OPne refunded me for the overcharge or cancel the subscription
We are sorry that you are experiencing this with us under no circumstances do we like to hear this kinds of news. We'll more than happy to help you solve this matter, however, in order for us to look into this matter, please contact us at https://www.livecareer.com/contact-us
Absolutely amazing! What a relief this site it. Thank you!
We truly appreciate the 5-stars! Happy customers make our days brighter.
Everything is great about my resume I like the resume check feature that they have because it boost up your resume for the employers to possible set up for interviews. Great! Keep up the good work.
We truly appreciate the 5-stars! Happy customers make our days brighter.
Hit over the head with a fee and a potential monthly recurring charge after doing all the work.
Our #1 goal is to make sure you’re satisfied with our products and services, Peter. If we’ve fallen short on that for you, we apologize. If there’s anything else we can do, don’t hesitate to get in touch with us.
Took me longer than I expected to enter my data than expected in trying to maneuver within your site.
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback, Sanchez.
Very quick and easy with a lot of various templates.
Thank you for sharing your feedback and rating us with 5-stars!
Great Resource. Well done. Easy to use. Simply Amazing. Exploring it now.
Hi Sion,
We greatly appreciate you taking a moment to share your positive experience with us! Thank you!
It was easy to navigate and helpful in working of job descriptions
Thank you for the awesome feedback, Carl!
Thanks for tailoring my skills to achieve expert qualities.
Thank you for the review, Laniese.
So easy and streamlined. The bullet points are quite relevant.
Marilyn, we are glad the product was easy for you to use.
Awesome resource and professional recommendations! Thank you.
Thanks for the awesome review Jaqi.
LiveCareer is an easy tool to build up a resume designed to get you a job. It is easy to use and it has many options to create different templates for resumes and cover letters!
David, we are glad you like the product and found it easy to use.
The recommendations for my field is not spot on, perhaps you might need to expand your descriptors to low level jobs such as domestic staff, etc cause these people are the ones who really need assistance in developing resumes
Hi Co,
We greatly appreciate your feedback! Thank you for sharing!
Like resume templates and process overall very user friendly
Esmeralda, we are glad you found the product very user friendly.
Great choice of templates, easy interface to follow. Best resume builder website that I have come across in a long time.
Thank you for taking some time to review us, Antonio! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.
Please notify people that this site is not free up front would be nice.
We are in fact free, Dion. For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.
It was a quick, easy, an extremely helpful process. I would definitely recommend this website to anyone.
Thank you for your review and for recommending us, glad we were able to help, Magen.
The process was quick, helpful and the end product was awesome!
That’s what we like to hear, we’re always here to help with your resume or cover letter whenever you need us, Star.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for sharing your experience, Brandy!