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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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I've used LiveCareer for every job I've accepted so far and consider it to be a major tool in my career development!
The website was easy to navigate and offered good examples chooses.
Hi Victoria,
We appreciate you taking a moment to share your satisfaction with us!
Why do you have to automatically charge after the free period?
Hi Lynn,
In order to continue providing our wonderful services, without interruption, all of our subscriptions are auto-renewing. Please know that our subscriptions can be canceled at any time!
Thank you for helping me build a wonderful resume.
You are very welcome, we're always happy to help, Singhtaravirak!
IVE BEEN USING THIS SERVICE FOR YEARS NOW AND I HONESTLY DON'T HAVE A CLUE HOW I MANAGED BEFORE. IT SERIOUSLY MAKES ALL THE DIFFERENCE IN WEHTER AN EMPLOYER WILL OVERLOOK YOUR RESUME OR NOT.
Hi Sharaina,
We would first like to thank you for being one of our loyal customers! We greatly appreciate you taking a moment to share the satisfaction and the success that you've had using our services over the years!
Really help me utilize the key words i need to create the perfect resume
We appreciate you detailing your satisfaction with our resume builder, Barbara.
I was not informed that a fee was involved prior to completing the resume. Not happy that I wasn't informed regardless of the cost. I thought I was choosing a free site. This site was not an option or donation. I could not get my information until I paid. Not happy about this. Athandra Joseph-Cravin
Hi Athandra,
We regret to hear that you did not enjoy your experience with us. If we may, the basic text version of any resume created can be downloaded free of charge. Also, both our site and our templates are free to use. However, our premium services do incur a cost.
I've been struggling with this resume. LiveCareer was a lifesaver!
You just made our day, Nicole! We strive to make our customers happy and we take your feedback to heart.
Unsure of how it will turn out. Not enough explanations on how to choose in each section.
We want you to have the best possible experience with our product and we’d love to help you out with any difficulties that you are having while creating your resume, Christine. Please contact us at https://www.livecareer.com/contact-us
I love your website. It's very user friendly and well thought out. Let me know when you are hiring!
We’re excited to hear you feel that way about our resume builder, we are wishing you the best of luck, Tanya!
So easy. They had all the options and found exact experience I needed. Highly recommend.
Thank you for recommending us and for sharing your experience with our resume builder, Jessica!
Suppose to be free not happy with being forced to pay money to get resume and no option for reference
Our free option allows you to create and download a plain text version of your resume and cover letter using our examples and tips, Greg. If you would like to download, print or email a professionally formatted version of your resume in a PDF or Word form you will need to subscribe.
You should list the cost of the resume and the required subscription prior to someone working on your site
We are always open to new suggestions on ways we can improve and we want to thank you for providing us with your feedback, Mike.
Good service, though assist in choosing choice of words to put on the cover letter.
That’s what we like to hear, we’re always here to help with your resumes and cover letters, Caroline.
Glad that we were able to help, Kathy!
It took the scary out of writing a beautiful resume
It's great to hear that you love how your new resume turned out, Susan!
Love the interface and ease of adding pre-scripted details.
Thanks for sharing the love, Clay! We deeply appreciate it.
I put off it off for years thinking developing a resume would be hard but thanks to your system today I have a professional Resume. Thank You
You are most welcome, Felicia! We are always here to land a hand with your resumes and cover letters.
I wish there was an option to choose functional or chronological resumes.
We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Susan.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate the positive feedback and we’re glad we were able to help you in your job search, Robert.