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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Liked that the format was available and easy inputting of information
The resume building was an amazing experience, the layouts were great, everything was wonderful. I was only a little disappointed because you guys are advertised as a free service on google and you all are not. So only 4 stars -1 for false advertisement.
We appreciate you taking a moment to share your satisfaction with us, Myia.
Got charged 1.95 usd and the 1 usd again instead of. 95 usd
Thank you for sharing your feedback, Rajesh! Please know that you were charged correctly, the 14-day trial fee is a total of $2.95 for our resume and cover letter builder.
Very impressed with the help I received putting together my resume!
It was our pleasure, Rebecca! Thank you for sharing!
Quick and easy to follow instruction. Two thump up
Thank you for sharing your satisfaction with us, Robert!
I dont know where to get my resume or save it to a file so i can add it to my application
We’re ready to help make this better for you, Vicki. Shortly, you will receive a direct message so we can look into what’s happening for you.
This software made making a professional resume easy.
Thank you for sharing your experience and for giving us a five-star rating, Jonathan.
Easy start to building a resume for the first time.
Hi Adams,
Thank you for trusting us to help you with your first resume! We appreciate the feedback!
Tried to renew for a year and couldn't do it. You need to notify me when it's time to renew without losing my resume.
We regret to hear that you experienced difficulties with the renewal process, Gaylen. We hear you and we’re here to help please contact us at https://www.livecareer.com/contact-us
This is by far the easiest resume builder I have ever used.
We're thrilled to hear it, Tara! Thank you for the 5-star feedback!
Helped me a lot through the process and made it easy and supper fast to make a resume.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Desiray.
This web page was so helpful in helping create my resume and I am so grateful.
We’re always happy to help, Barbara.
After suffering a stroke 2 years ago, it is difficult for me, at times, to come up with right wording. LiveCareer Resume creating helped me to create a new resume to hopefully persue a new career.
We strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience, Brenda!
Supportive, informative and easy to do! Thank you, Live Career for this assistance!
You are most welcome, Donald! We're always here to help whenever you might need us.
Thank you for your glowing review, Sarah.
:)
Thank you for the 5 stars, Heather!
Good organization and helpful. I am a broke college student so the money was the only downside but it was worth it
We’ve taken note of your feedback and it’s much appreciated, Morgan. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
It was easy to import and update an existing resume!
Thank you for sharing your experience, LaShiondra!
Should inform about payment before creating the resume
We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Singh.
Easy to navigate through the entire resume process. Great options that I didn't previously think about.
We’re excited to hear you feel that way about our resume builder, we are wishing you the best of luck in your job-search, Kelly!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your glowing review, Tracey.