On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thank you for helping me to get back online with my resume!
Never had to do a resume, so it was hard. But walked me through it..
That’s what we like to hear, we’re always here to help whenever you need us, Howard!
The resume was great but I hate that I coudnt use my debt card when there is money in my bank account and I have recently made purchases with this card. I really need the resume so I used my credit card which is what I was trying to avoid but whatever.
We’ve taken note of your feedback and it’s much appreciated, Dave. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
I am really glad I chose to use this service. I have been working since I was 16 and now I am 30, received bachelor's degree, associates, and also worked for a temp service for years. So being able to narrow those responsibilities for each job down into a few excellent key descriptions was worth the price.
Thank you for your detailed feedback, Charles! We wish you all the best in your search!
L would have liked to have the option is using a smaller font size for my name. I wish I could eliminate the whole skills section so the resume doesn't look too crowded.
Hi Sam,
Thank you for sharing your feedback with us! As a tip, minor edits can also be made in the downloaded Word document!
Saves the headache of writing a resume from scratch!
Thank you for letting us help you out with your new resume for your feedback, Denton!
LiveCareer made creating my resume a lot simpler and less time consuming.
We appreciate you taking the time to write this review, your feedback will help us provide an even better experience for our customers, Tiowanda.
Clicked on website because it said resume was free
Thank you for sharing your feedback, Mark! For the benefit of our users, we offer a free account that gives you the chance to try out our resume builder before deciding to purchase, and you may download a plain text version of your resume for free. We also provide the option of a 14-day trial for a small fee, which gives you the ability to print, email or download your resume and cover letters, but these features are NOT listed within the free account.
I was able to create a resume which looks organized and professional.
We appreciate you detailing your satisfaction with our resume builder, SP.
Best resume builder I have ever used, fast and easy.
Thank you so much for the kudos, Pamela! We appreciate it!
It was good wording missing some of my careers but overall good
Thank you for sharing your experience with us, Chellissa! We appreciate it!
It was good wording missing some of my careers but overall good
Quick & easy to use. Making my resume was very simple
Reviews like this really make our day, Archie.
You advertised free resume template and builder and I tried to read your entire site to ensure I would not get charged so I could find a different free service, but no fee was mentioned. I am happy to spend money for a service if I am fully informed at the beginning. Right now I will pay for the 14 day service and will move on. You should be more transparent about your services and fees.
Hi Richard,
Please know that our site is free to use as are our templates. We give customers the option of continuing with our premium services if they are satisfied with the end result!
Very nice experience using the online resume builder.
We're thrilled to hear it, Chad! Thank you for sharing!
Fee jumps out at he end when you think you are on a free service
Our basic access accounts allow users to create and download a plain text version of your resume and cover letter using our examples and tips, Vanessa. However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
Thanks For your help to make a great and wonderful cv
You're welcome always, Nzube!
Easy to use and helps create a very professional resume. Helpful to those veterans like me and others that have very little knowledge about resume building.
It’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire, Drew.
Sure wish I knew if I can save and finish resume later
Hi Thomas,
You can certainly go back to your unfinished resume later. If you are experiencing any log in issues, please contact us so that we can reset your password. Thank you.
https://www.livecareer.com/contact-us
I did a resume for my husband and this site helped me so much with everything. I don't think I could have done it as well without it.
Way to make our day, reviews like yours keep us going, Robert.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You are most welcome we are always happy to help, Diane.