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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It is a very practical tool for people that need upgrade their resume.
This was a well directed and easy process for completing the resume. The final outcome exceeds my expectations. I would use this process again and will certainly refer to friends and family. Thank you
You are most welcome we're beyond happy to hear that we exceeded your expectations with your new resume, Maureen!
Easy to navigate through and make edits! Highly recommend to anyone needing to update and simplify their resume!
Thank you for sharing your feedback and for giving us a good rating
Excellent service provided. And not a money hungry company.
Thank you for sharing your feedback and for giving us a good rating
I wouldve liked to know up front of a cost for use of checker. It felt like a lot of time for an up sell
We're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Brenner!
I am not happy with my resume. It has the various jobs I have had all mixed up. I'm not sure how to resolve the issue!
Chyrlie Soltau
We apologize for any difficulties that you might have encountered while building your new resume, Chyrlie!
We would be more than happy to help with this, please be on the lookout for a private message from us shortly.
I absolutely LOVE LiveCareer! It has helped me land my dream career! Thank you for all you do!
We truly appreciate your kind words, Joy!
We're committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
The GUI version in the resume editor does not fully represent the actual layout in terms of spacing and line breaks. It takes quite a bit of tweaking to make it look good in a PDF. Also, I do not like that I am forced to always put month and year when year would suffice. But those are things I can fix in an intermediate step. Overall, I am happy with this site. :)
We’ve taken note of your feedback and it’s much appreciated, Rolf. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
Great help typing a cover letter, specially since I have never done one before.
Way to make our day, reviews like yours keep us going, Claudia.
Very helpful - always had trouble preparing a cover letter.
We are always here to land you a hand with your resume and cover letters, Deborah.
Thank you... my resume was never better... very professional
You are very welcome we're wishing you the best of luck in your job search, Mustafa!
Great online service for college students who need help building a resume or cover letter.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Barbara.
Going great! Makes creating different types of resumes very easy!
We're thrilled to hear that you enjoyed your experience with our resume builder, Kearie!
Not enough flexibility to make changes to headings and cut off of space for titles/ organizations worked for.
Thank you for taking the time to rate our services, Kim!
Unfortunately, our "Heading" sections can not be edited since that is the format for our templates, however, if you are experiencing technical difficulties with the spacings and tittles we would be more than happy to help you with you solve any issues.
Please expect a private message from us shortly.
I wish the price for the service was more affordable and available upfront.
We're always open to new suggestions for improvement, please do not hesitate to reach out to us with more of your feedback, Aiesha!
Its not right to not have the cost information up front. It is a predatory practice to not have the costs up front so you know what you are getting into before you get there. Also, renewing, revolving charges are definitely a predatory practice. I call foul. Be better than that. Where is your integrity?
We regret to hear that you feel this way about LiveCareer, Steve!
Under no circumstance do we allow any sort of predatory practices. We advertise as free because we are. Our basic access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
Please know that our 14-day trial option comes with a 100% money-back guarantee, we invite you to give us another try!
More info about job matches and jobs in Canada would be nice.
We are always open to new suggestions on ways we can improve and thank you for providing us with your feedback, Alfredo.
Modern resume format with current job titles and content
Thank you for sharing your satisfaction with us, Claude!
Easy to use, quick to build, but it said free until the very end as always... don't say free anywhere if its not completely free! If i can go on and build, print, and use without entering a credit card then that means free! I am tired of the world saying free and then asking for money! Be honest, i mean were looking for a job so why should we have to pay for a piece of paper and ink we already purchased? Think about it. Otherwise easy and helpful thanks!
We appreciate you sharing your thoughts about our resume builder, Richard!
Please know that we are very transparent about our subscription options. Our site is free to use and once you finished any document, we give the option of continuing with our premium services if users are satisfied with the end result.
However, if you do not wish to purchase any of our premium options you can download a plain text version of your documents completely free.
I've been using this website for almost a decade and its always been very easy and intuitive to use.
We are so thrilled to know that you are a long time subscriber of ours, Keenon! We are always here to land you a hand with your resume and cover letters.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking a moment to share your feedback with us, Fernando.