On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I´m really pissed off by Live Career price policies, I was charges the ammount of the Premium service for the whole year, but on my dashboard I can see my Premium will be expired in one month!
Live Career provided me with the tools need to make an outstanding resume.
Thank you for sharing your feedback and for giving us a five-star rating, Arnie.
Great way to upgrade your resume. I love that you can personalized everything.
Thank you for sharing the love, we’re excited to hear you feel that way about our resume builder, Jefree.
Vey easy to build a professional resume and also cover later that matches the resume.
We’re happy to hear that it was as easy as 1, 2, 3, Kevin!
Vey easy to build a professional resume
We appreciate you taking a moment to share your satisfaction with us, Kabaso!
Easy, and a very intuitive process for refining a resume and creating a cover letter.
We appreciate you taking a moment to share your satisfaction with us, Jerry!
Love the resume templates and the ease of entering information
Thank you for sharing the love, it’s awesome to know how pleased you are with how your resume turned out, Cathy.
Clear and concise set up with multiple options for personal customization.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, David.
I was searching for information on how to do a cover letter and I found Live Career. Thank you so much for making it easier for me.
You're welcome always, we’re always here to land you a hand with your resume and cover letters, Shelley!
I loved the assistance in building my resume, but it would have been nice to know you had to pay upfront. Thanks.
We’ve taken note of your feedback and it’s much appreciated, Leann. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
The descriptions were a great help with the work history section. Thank you!
We’ve taken note of your feedback and it’s much appreciated, Diana.
It was simple and quick. Lots of options, and great sounding prompts. Very helpful, thank you.
You're welcome always it was a pleasure to help, Pernell!
I am very impressed with the way things were worded so Professional and accurate
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Tracy.
Everything was pretty easy but it would've been nice to talk with a live individual to assist on help with your resume...
Thank you for taking the time to let us know your feedback, Maria!
We’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
The job site was very professional help me design my resume I'm very happy with
It’s awesome to know how pleased you are with how your resume turned out, Dennis.
As long as im not charged additional money to my credit card it was a very easy experience
Thank you for sharing your experience, Michele!
Rest assured that you will not charge for our services in the future as your account has been successfully canceled on our end. We apologize for any inconvenience that this may have caused you and we’re sorry to see you go, but feel free to contact us if you have any further questions, or should you decide to reactivate.
It looks like you can build resume for free, the after you spend lots of time on it, it says you have to pay. I got 3$ trial and then will just cancel, but it should say right up front that you are going to have to pay to get your resume.
Thank you for taking the time to share your thoughts, Sherry!
Our basic access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
We are always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Very well structured. I would like to have the option of putting a photo and adding some more in my personal info, like age.
Thank you for taking the time to share your feedback, Elizabeth!
We’ve taken note of your feedback and it’s much appreciated. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
I got to see many issues in your website, I am not at all happy. I have collected screenshot of issues. I request a call back.
We deeply regret to hear that you are not happy with our resume builder, Richard!
Unfortunately, our social media department does issue callbacks. However, we would love to help you with any issues that you are having with our builder, shortly, you will receive a private message from us in order for us to take a look at what happened.
Amazing suggestions helped me design and craft my cv with industry standards
Thank you for sharing your experience with our resume builder, Stephanie!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your feedback and we regret to hear this, we’d like to help you address your concern so you can have a great experience with us, Ganna!
Shortly, you will receive a direct message so we can look into what’s happening for you.