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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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I had no idea that I would have to pay for the resume until I had already completed it. It is such a waste of time when you are done and realize there is a fee.
Quick, simple & easy. I'd recommend this program to friends and family.
Thank you for taking a moment to share your satisfaction with us, Lisa!
Very delighting experience, thanks for making it so easy and super user friendly, 5 cheers :)
You're very welcome and thank you for your glowing review, Lakshmi.
I am suspicious of my 14 day use of my resume for 2.95.
Thanks for taking a moment to share your thoughts, Rhonda.
We’d like to help you address any concerns that you might have so you can have a great experience with us. Shortly, you will receive a direct message so we can look into what’s happening for you.
Enjoyed it; wish fields would suggest more pre-built sentences.
We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, Eric.
I needed to update my resume very quickly. LiveCareer was very simple to use. The pre-made suggestions were fantastic and really gave my resume a facelift.
We appreciate you taking a moment to share your overall satisfaction with our service and for rating us five-stars, Nicole.
Started my resume... asked me to create an account to save but after I created my account I had to start the resume all over. Was not told when I began that there would be a fee.
Thank you for sharing your opinion with us, Erika!
Our basic access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. If you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word form you will need to subscribe.
Very helpful for creating resume. However, slightly misleading that it is advertised as free but requires payment to receive resume.
Our site is free to use, Angela.
Upon finishing the document, we give the option of continuing with our premium services if users are satisfied with the end result!
So many templates to choose and easy to create. Love the suggestions!
Thank you for spreading the love, Adrina!
So easy to use and the Resume looked great!
Very Professional.
Way to make our day, reviews like yours keep us going, Susan.
Easy to use and very helpful with the suggestions for a more professional look and feel.
We're always here to help whenever you might need us, Kassy.
The resumes and templates look great! Can't wait to download it.
We hope that you love the end result, Kyle!
Thanks for taking the time to share you experience thus far, Richard!
I was dreading this process. It was really quite easy!
Thank you for sharing your satisfaction with us, Melissa!
It's a very good help for job seeker's who have trouble in building a decent looking resume which will impress the emplyer's. Thank you soo much
You are most welcome, Khan! We’re excited to hear you feel that way about our resume builder.
Quick and easy resume and cover letter setup
Easy to use web interface
We appreciate you detailing your satisfaction with our resume builder, Cory.
So fast and easy to use! Creating my resume was quick and stress-free!
Thank you for sharing your experience thus far, Nguyen!
Thank you for making this so simple and easy to use!
You're welcome always it is a pleasure to help out our customers, Joeseph!
Pretty simple process to build a professional resume.
Thank you for your glowing review of our resume builder, Terence!
Intuitive and easy to use. Good word groupings and choices that I would never have come up with on my own.
Thank you for the awesome feedback, we rely on input from customers just like you to make our service even better, Dave.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, Brittanie
Thank you for sharing your thoughts. We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips. However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition we do grant a 100% money back guarantee for our trial fee.