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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It said free on google search, but asking money at the end. Not good
I tried to cancel and somehow I'm now paying 3.00 a month. I didn't want to.
Thank you for letting us know about this, Robert we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Wat a great help, with templates, professional output and suggestion, highly recommendable
Thank you for recommending us, Marina we’re always here to land you a hand with your resume and cover letters.
The price is completely ridiculous. Taking advantage of people that need help during this economic hardship is disgusting
Thank you for rating our services, Charles and for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
Well designed and easy to complete. The examples are helpful and make it easier to complete forms.
Thank you for sharing your feedback, we’re excited to hear you feel that way about our resume builder, Alex.
Thanks for recommending our products and services, Anna!
PLEASE refund my account. All I did was click to VIEW my resume and was just charged AGAIN, AFTER I JUST CANCELLED. I would appreciate your help on this.
Thank you, Deborah Mangiamele
*******@gmail.com
We want our users to have the best possible experience with our services and we’d love to see if we can find a way to make that happen, Mangiamele be on the lookout for a private message from us shortly.
I was charged twice on my CC. May I know why? And that too not the mentioned amount
Thank you for letting us know about this, Chabi we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Great product. Only issue is I was offered the annual price and I clicked on it but it would not accept it as an option.
Thank you for sharing this valuable information, Joe we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
Overall very good - and I like the ability to move information amongst formats. I would like there to be some ability to select bullet indicators at front of lines
Thank you for taking the time to let us know your feedback, Peter we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
Don't like having to subscribe. If that is difficult I will change that to a 0 if I can.
We’ve taken note of your feedback and it’s much appreciated, Lori.
The resume building experience was quick and easy.
We're so happy to hear that you enjoyed the experience of building your new resume, Rodney!
When I needed to contact support about my account, Carla was incredibly helpful and kind. She helped me resolve my issue with professionalism and genuine kindness. She was great and I would highly recommend using this site, they also have the best resume builder, which is truly amazing because the formatting is so flexible and adaptive.
Hi, Rich
Thank you for sharing your experience with Carla, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
This is truly a great and efficient resume service.
Thank you, Trudi reviews like this really make our day!
An awesome Resume Builder with great suggestions to help make it stand out! So glad I found this!
Way to make our day, reviews like yours keep us going, Rob thank you!
Easy to navigate website and very useful cover letter guidance. Thank you for your help!
You are more than welcome, Patrick we are always happy to help!
Need suggestion /examples for each section example: Skills
We're always open to suggestions for improvement, Mudliyar please do not hesitate to reach out to us with more of your feedback!
Good... Need to still use the service and give one more star
Thank you for sharing your experience thus far, Bilimoria let us know what you think in the end.
Easy enough but need someone thats worked in fields to help with points to enter. Vague in some areas
Thank you for sharing, Brenda we’re always open to suggestions on ways we can improve and thank you for providing us with your feedback.
Thanks for helping me with so many formats. Now my resume looks much better. If there are quick topics on writing resumes, it will be helpful.
You are more than welcome, Guru and we're glad to know that you enjoyed our resume formats!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your thoughts, Shakhboz.
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.