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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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It seem like there is no unique writer out there, the cover letter I got at the end it look the same as another company
Super easy to create a resume, completely stress free!
Way to make our day, reviews like yours keep us going, Ashley thank you!
This was advertised as a free resume builder. However, once I got to the end I was informed that it was in fact a charged service.
Thank you for sharing your thoughts, Candice!
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
This made making a resume less stressful, more creative and thorough.
Just what we love to hear, Dorothy please let us know if you need any help in the future.
$#*! heads have "free cover letter builder" but charge you a fee to get it at the end. Hope it was worth the $1.95 you scum bags enjoy hell.
We're sorry to know that you feel this way, Aaron to clarify, we are in fact free.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very easy to build a modern resume and great templates!
We truly appreciate the four-stars, Simpler happy customers make our days brighter.
It's a very useful, simple, and a fast way to create a high quality resume.
Thank you for trusting us with your new resume, Adam.
You are at the top of the search bar for "FREE RESUMES".
After completing the whole thing to find I have to pay 3 dollars is not what I was looking for. Thanks for making me waste an hour of typing to pay $3 to not have to do it all over again
Hello, Elizabeth
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print, or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.
FAST AND EFFICIENT
Your feedback is always welcome, Jennifer!
Amazing resume builder with helpful hints to help you accentuate and personalize your resume for optimal results
Thank you for sharing your feedback, Maryam we’re excited to hear you feel that way about our resume builder.
The software guides you through the entire process of formatting the resume and creating usable phrases.
Thank you for sharing your feedback, Margaret Our team is always here for you, so if there’s anything else we can assist you with, just get in touch.
Talk about Quick and easy! This was great... I look forward to the response I get based on the cover letter I was able to write so quickly and with ease thanks to this "LiveCareer".
Way to make our day, reviews like yours keep us going, Ben thank you!
On google it stated free. Then after doing all the work it said give me money. $#*! you
To clarify, we are in fact free, Steven.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I thought it was great, BUT, you stated FREE< and yet a payment is at the end, and needs to be up front or its a scam
Thanks for rating us, Dana!
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very easy template and smooth helpful programming.
My one complaint: I like typing my business name in all lower case and this would not let me do that!
Thank you for taking the time to let us know your feedback, Dorothy we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
Everything was great but I created my new resume but it disappeared. Where can I find it? My name is Jorge Paez
Thank you for letting us know about this, Jorge we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
I like it and I will definitely recommend it to others
Thank you for recommending our products and services, Antonio!
Very easy to use and I really like the layout of many of the templates. They are easily customizable and offer very good tips and ideas along the way showing real life examples on the side.
Thank you for sharing your feedback, Chris we’re excited to hear you feel that way about our resume builder.
Extremely helpful job descriptions and very easy to use.
Way to make our day, reviews like yours keep us going, Gina thank you!
Everything was really awesome. Resume Builder helped me immensely in preparing a very professional resume. Thank you ever so much. I'm eternally grateful for all your wonderful help. Keep up the good work, everyone. You're doing great!
Thank you for sharing your experience with us, Brenda our team prides itself on providing top-notch customer service and your feedback helps us tremendously.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're always open to new suggestions for improvement, Mayson please do not hesitate to reach out to us with more of your feedback!