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From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
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Makes an ease of making a resume. Cost is well worth the Convenience.
I like the ease of access to options for easy resume
We truly appreciate the four-stars, Jamie happy customers make our days brighter.
LiveCareer is user-friendly and has professional layouts. Thank you.
Thank you for sharing your feedback, Kristin we’re excited to hear you feel that way about our resume builder.
It said it was completely free so I went over the website and decided to go ahead after spending quite some time making the cv, they told me I had to pay a small fee of £1,45 for a week of unlimited cv's. After spending so much time on the cv I just went ahead for the cheapest option of the one week option but a month later they took out £13,50 out of my bank account unauthorised. Outrageous £16 on a cv which at first instance claimed to be Free, disgusting scam..
Thank you, Mohamad, our goal is to make sure that our users are satisfied with our services and we’ve fallen short on that for you, we truly apologize. Shortly, you will receive a private message so we can look at your account and give you more details on the matter.
Thank you for spreading the love, Gigi!
The process has been smooth thus far. I haven't utilized the resume' yet.
Thank you, Michael, for sharing your experience with us thus far!
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We appreciate the five-star rating, Claudia!
The payment didn't go through even though my card got charged 4 times, my money was sent back, but that's weird because I've never had that problem before? So I had to use a different card, but now I'm skeptical that they are going to charge both my cards now.
Thank you for letting us know about this, Steven we take our users' feedback very seriously. We hear you and we’re here to help, look for a private message shortly.
Easy to build a solid looking resume with a lot of great recommendations and formatting.
Thank you for your review, Gavin glad we were able to help.
Lost all my history after typing it in for some reason. I just there is no autosaving until after you create a password. That was a little frustrating since I had to try to remember everything I enter. Which I didn't but overall I like it. Thank you.
We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, Freda!
I just took my "BLAH" factual resume, and made it into a showstopper with LiveCareer. So glad I saw this service through Indeed.com! So easy. I have a lot more confidence now in obtaining an interview.
Thank you for the awesome feedback, Jennifer we rely on input from customers just like you to make our service even better.
This was supposed to be free. How do I know you wont over charge my cc
To clarify, we are in fact free, George.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I am pretty sure yall said free. That is why I started my resume on this site. After all the work of input, I get a surprise you have to buy.
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume, Octavia.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
I thought the building was easy. I want to see if I get any responses for the actual resume.
Thank you for sharing your feedback and rating us with five-stars, Bob!
We’re happy to hear that it was as easy as 1, 2, 3, Adam.
Thank you so much for providing this service. Your Canadian help center was also very good! Wish me luck!
You are very welcome, Lenz way to make our day, reviews like yours keep us going.
Very easy to create the resume, very professional and fast!
We’re happy to hear that it was as easy as 1, 2, 3, Amy.
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Thank you for giving us a five-star rating, Rodriza!
I loved how easy it was and the cover letter reads beautifully in that it flows well and sounds very profssional. Thank you!
Thank you for sharing the love, it’s awesome to know how pleased you are with how your resume turned out, Shonte.
I had to use this service in order to submit my application.
Thank you for taking the time to share your thoughts with us, Maura please let us know what we can improve to better your experience.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking a moment to share your satisfaction with us, Dustin!