On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The link says free resume builder then you spend an hour making a resume and then you ask for payment options. Its bull $#*!. Then I pay for it because I'm not going to spend another hour of my time building another one with another sit.
Difficulty lining up bullets.
Charge at end was a surprise.
Our apologies for the negative experience, Teresa!
We’ve taken note of your feedback and it’s much appreciated. We’re constantly looking for ways to provide the best experience for our customers and comments like yours help us do just that.
I did not know its a paid website... really very disappointed,, first we need to make so much effort to make a resume and when u r suppose to download & save u people are asking for card details.
We regret to hear of your disappointment, Ravleen!
To clarify, we are in fact free. For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Too good and faster than I can think about myself!
Thank you for sharing your feedback, Swag!
We appreciate you detailing your satisfaction with our resume builder, Logan.
I love the different styles of cover letters & the help with suggested wording. Easy to use.
Thank you for sharing the love, Paul!
The job description templates provided to us could be worded better with higher vocabulary. Also a system that could recognize repeated phrases or words to avoid redundancy and make suggestions that will help you dense and consolidate your resume to one page. That's honestly been my biggest issues and this website could possibly be someone's number one stop if these supportive measures were added.
Thank you for taking the time to let us know your feedback, Brian we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving
I was able to complete my resume within an hour with the great suggestions that are given for every area.
I would defiantly recommend this to my friends and family. It was very efficient and the price was good.
We appreciate you taking a moment to share your satisfaction with us!
LiveCareer resume builder made it so easy to create a professional resume.
Reviews like this really make our day, Andrea thank you.
Good website and helpful tips just don't wanna pay for something I made.
We're always open to suggestions for improvement, Trey please do not hesitate to reach out to us with more of your feedback!
I was dreading creating a resume, but was happy with the guidance given by Live Career to get me a resume that is professional and will hopefully help me in landing a job.
Thank you for the awesome feedback, Julie we rely on input from customers just like you to make our service even better.
The most easy and efficient resume helper I have ever come across. My resume now looks top notch and I will definitely be getting hired with the way it is worded now. Thank you so, so much!
You are very welcome, Christina it’s great to hear that you’re pleased with your resume, we hope it makes all the difference in helping you get the job you desire.
Super easy and I like the features for adding pre-written entries. Very user-friendly!
Thank you, Chris way to make our day, reviews like yours keep us going.
So far its been a great tool to use to create a resume, however, if I no longer need the services and can not keep this resume it will not be good.
Thank you for sharing your experience thus far, Ronalie!
Great resume builder! Saves lots of time! Could offer a one-time purchase price though.
Thank you for sharing your feedback, Walker we’re excited to hear you feel that way about our resume builder. We’re always open to suggestions on ways we can improve and your feedback will help us do just that!
Excellent resource to help create a professional and affordable resume on your own.
Thank you for trusting us with your new resume, Denise!
Very convenient, useful and more professional look. It helps so many people to regain their confident finding a work that they love to do.
Thank you for sharing the love, Jim it’s awesome to know how pleased you are with how your resume turned out.
The site is owesome as I got exactly what I needed for my job application and future career prospects.
It’s great to hear that you’re pleased with your resume, Serser we hope it makes all the difference in helping you get the job you desire.
Ease of use - thankful for the suggestions to make the resume stronger!
Thank you for letting us know how easy it was to use our resume builder, Christine!
Couldn't figure out how to make most recent job experience come up first in experience section
We’re always open to suggestions on ways we can improve and thank you for providing us with your feedback, Joe!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear that you feel this way, Taylor!
We’d like to clarify that our Basic Access accounts allow you to create and download a plain text version of your resume and cover letter using our examples and tips.
However, if you would like to download, print or email a professionally formatted version of your resume using our copyrighted templates in a PDF or Word format you will need to subscribe first for a small fee which we offer a 14-day trial option. In addition, we do grant a 100% money-back guarantee for our trial fee.