On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Let’s get you hired!
At LiveCareer.com, we’re all about giving you the tools you need, from resume templates to a cover letter builder, to land the job you want. Our team includes career development experts, certified resume writers, and passionate professionals, all laser-focused on helping you get hired. See why professionals place their trust in LiveCareer Resume Builder to improve their online job search by reading our user reviews.
LiveCareer Reviews Summary
The company's customer service approach is characterized by a mix of commendable support and significant concerns regarding billing practices. Many customers praise the helpfulness, professionalism, and genuine nature of the representatives, noting positive experiences in resolving issues quickly. However, a troubling trend emerges with numerous complaints about unauthorized charges and difficulties in canceling subscriptions, leading to feelings of frustration and distrust. While the quality of the service, particularly in resume building, is acknowledged, the company's billing transparency and communication practices require urgent improvement to enhance overall customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Due to abrupt changes In my industry this year, I find myself searching for new challenges, and Live Career has provided the advice and tools I need to step into my future with confidence.
I found it generic, hard to build my resume with no options for someone with experience/history such as mine that doesn't fit into this current generic environment that employers supposedly use now for choosing/eliminating applicants for further review.
Thank you, Riffle, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
Excellent way to build your resume, user friendly software, would highly recommend service
Thank you, Edward, you made our day with your review!
Concise word choices. Made it easier and faster to complete this daunting task.
Thank you for your review, Pamela, glad we were able to help.
Very user friendly configuration with useful templates... had my covering letter setup in few minutes! Thank you!
Thank you, Michael, we truly appreciate the four-stars, happy customers make our days brighter.
Good so far I wish the payment options were listed before I started the resume.
Thanks, Jesse, for sharing your experience thus far, we're always open to suggestions for improvement, please do not hesitate to reach out to us with more of your feedback!
Lovely first time making a resume and it helped me every step of the way :)
Thank you, Destiny, for sharing the love, it’s awesome to know how pleased you are with how your resume turned out.
So easy to navigate with a very insightful career objectives
Thank you, Tobiloba, for trusting us with your new resume!
Your charge for a resume that advertise as free on the website then charge a fee afterwards. This is awful business practice
To clarify, we are in fact free, Janet.
For the benefit of our users, we offer a Basic Access account that gives you the chance to try out our resume builder before deciding to purchase our premium features, this account allows you may download a plain text version of your resume completely free.
We also provide a Full Access account for a small fee that offers a 14-day trial period. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Very easy to use and the tips and tricks they add really make a difference! I feel like this is a breakthrough for my career.
Thank you, Brandi, for sharing your experience!
Very easy to use and the tips and tricks they add really make a difference! Would recommend.
I found this service by looking for similar resumes to help with wording. Then I used the free trial to create my own resume because I was impressed with the examples I found. Once I had the full service I LOVED how helpful and customizable it was to specific opportunities. I wouldn't normally pay for a service where I could do it myself for free - but features offered are just too good to pass up!
Thank you, Emilie, for sharing your amazing feedback, we’re excited to hear you feel that way about our resume builder.
Awesome easy to use and helps organization of work history and skills
Thank you for sharing your feedback and for giving us a great rating, Richard!
Fast, efficient, helpful
Just what we like to hear, Monica, our team is always happy to help!
It says its free, but will not allow any downloads before paying. Bait and switch
Our website offers a Basic Access account completely free which allows you to download a plain text version of your resume, Ruth.
However, upon finishing the document, we also give the option of continuing with our premium features if users are satisfied with the end result. This gives you the ability to print, email or download your resume and cover letters using our copyrighted templates, but these features are NOT listed within the Basic Access account. In addition, we do offer a 100% money-back guarantee for our trial fee.
Great interface to work with and good template options
Thank you, Ahmad, your feedback is always welcome!
Pretty easy to use, wish I could format a little better, ie, make bullet points match, move text to next page.
We're always open to suggestions for improvement, Celeste please do not hesitate to reach out to us with more of your feedback!
Thank you, Brian, for letting us know how easy and straightforward it was to create your resume!
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your feedback and for giving us a great rating.